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Thryv Achieves SaaS Revenue Growth of 34% in Full Year 2025, Shifts Focus to AI-Enabled "Market, Sell, Grow" Platform to Empower SMBs

Q4 SaaS Revenue Grows to over 62% of Total Revenue
2025 SaaS Adjusted EBITDA Margin Expands 400 Basis Points Year-Over-Year
Q4 SaaS Monthly ARPU Increases 15% Year-Over-Year to $373
Q4 Marketing Center Revenue Growth of Over 50% Year-Over-Year

Thryv Holdings, Inc. (NASDAQ: THRY) (“Thryv” or the “Company”), the provider of Thryv®, the leading small business marketing and sales software platform, reported an increase in SaaS revenue of 14% year-over-year in the fourth quarter of 2025 and grew 34% year-over-year for the full year 2025.

Fourth Quarter Financial 2025 Highlights:

  • SaaS revenue was $119.0 million, a 14.1% increase year-over-year
  • SaaS revenue excluding Keap was $102.8 million, a 13.1% increase year-over-year
  • Marketing Services revenue was $72.6 million, an 11.7% decrease year-over-year
  • Consolidated total revenue was $191.6 million, an increase of 2.7% year-over-year
  • Consolidated net loss was $9.7 million, or $(0.22) per diluted share; compared to net income of $7.9 million, or $0.19 per diluted share, for the fourth quarter of 2024
  • Consolidated Adjusted EBITDA was $38.9 million, representing an Adjusted EBITDA margin of 20.3%
  • SaaS Adjusted EBITDA was $20.0 million, representing an Adjusted EBITDA margin of 16.8%
  • Marketing Services Adjusted EBITDA was $18.8 million, representing an Adjusted EBITDA margin of 25.9%
  • Consolidated Gross Profit was $130.3 million
  • Consolidated Adjusted Gross Profit1 was $133.6 million
  • SaaS Gross Profit was $81.7 million, representing a Gross Margin of 68.7%
  • SaaS Adjusted Gross Profit1 was $83.8 million, representing an Adjusted Gross Margin of 70.4%

Full-Year 2025 Financial Highlights:

  • SaaS revenue was $461.0 million, a 34.2% increase year-over-year
  • SaaS revenue excluding Keap was $391.4 million, an 18.6% increase year-over-year
  • Marketing Services revenue was $324.0 million, a 32.6% decrease year-over-year
  • Consolidated total revenue was $785.0 million, a decrease of 4.7% year-over-year
  • Consolidated net income was $0.3 million, or $0.01 per diluted share, compared to net loss of $74.2 million, or $(2.00) per diluted share, for last year
  • Consolidated Adjusted EBITDA was $151.8 million, representing an Adjusted EBITDA margin of 19.3%
  • SaaS Adjusted EBITDA was $73.8 million, representing an Adjusted EBITDA margin of 16.0%
  • Marketing Services Adjusted EBITDA was $78.0 million, representing an Adjusted EBITDA margin of 24.1%
  • Consolidated Gross Profit was $532.7 million
  • Consolidated Adjusted Gross Profit1 was $548.2 million
  • SaaS Gross Profit was $325.8 million, representing a Gross Margin of 70.7%
  • SaaS Adjusted Gross Profit1 was $335.0 million, representing an Adjusted Gross Margin of 72.7%
  • Operating cash flow was $63.5 million
  • Free cash flow2 was $31.1 million

Recent Business Highlights and Metrics

  • Quality customers3 (defined as those contributing more than $400 in monthly recurring revenue) accounted for 69% of SaaS revenue3 in the fourth quarter of 2025
  • SaaS clients were 100 thousand at the end of the fourth quarter of 2025
  • Seasoned Net Revenue Retention4 was 94% as of December 31, 2025
  • SaaS monthly Average Revenue per Unit (“ARPU”)5 was $373 for the fourth quarter of 2025, an increase of 15% year-over-year
  • In the fourth quarter of 2025, Marketing Center revenue increased 56% year-over-year
  • For 2025, Marketing Center revenue increased over 100% year-over-year

“We delivered solid full-year 2025 results, with SaaS revenue growth of 34% year-over-year and SaaS Adjusted EBITDA margin of 16.0%,” said Joe Walsh, Thryv Chairman and CEO. “During the year, we have successfully transitioned from legacy print and marketing services into a leading SMB software company, with SaaS revenue now contributing over 62% of total revenue. Looking ahead, we are shifting to a unified growth offering enabled by AI—the Thryv Platform—designed to help small businesses market, sell, and grow.”

Earnings Conference Call Information

Thryv will host a conference call on Thursday, February 26, 2026 at 8:30 a.m. (Eastern Time) to discuss the Company's fourth quarter 2025 results and outlook.

To listen to this conference call, please use this link. After registering, a confirmation email will be sent, including access details. We recommend registering a day in advance or at a minimum thirty minutes prior to the start of the call. A live webcast will also be available on the Investor Relations section of the Company's website at investor.thryv.com.

____________________

1

Defined as Gross profit adjusted to exclude the impact of depreciation and amortization expense and stock-based compensation expense.

2

Defined as net cash provided by operating activities minus additions to fixed assets and capitalized software.

3

Excludes customers and revenue attributed to the Keap acquisition.

4

Seasoned NRR is calculated by dividing the revenue of all clients that have had one or more SaaS offerings for at least two years as of the last month of the year or quarter, as applicable, by the same clients' revenue one year ago. Seasoned NRR excludes clients acquired in the Keap acquisition.

5

Defined as total client billings for a particular month divided by the number of clients that have one or more revenue-generating solutions in that same month. This is a weighted-average calculation and inclusive of the impact from the Keap acquisition.

 

Thryv Holdings, Inc. and Subsidiaries

Consolidated Statements of Operations and Comprehensive (loss) Income

 

 

Three Months Ended

 

Years Ended

 

December 31,

 

December 31,

(in thousands, except share and per share data)

2025

 

2024

 

2025

 

2024

Revenue

$

191,619

 

 

$

186,596

 

 

$

785,015

 

 

$

824,156

 

Cost of services

 

61,282

 

 

 

63,569

 

 

 

252,305

 

 

 

286,919

 

Gross profit

 

130,337

 

 

 

123,027

 

 

 

532,710

 

 

 

537,237

 

 

 

 

 

 

 

 

 

Operating expenses:

 

 

 

 

 

 

 

Sales and marketing

 

52,146

 

 

 

61,534

 

 

 

225,692

 

 

 

254,433

 

Research and development

 

9,473

 

 

 

6,628

 

 

 

39,111

 

 

 

15,713

 

General and administrative

 

58,554

 

 

 

62,067

 

 

 

211,198

 

 

 

217,296

 

Impairment charges

 

 

 

 

 

 

 

 

 

 

83,094

 

Total operating expenses

 

120,173

 

 

 

130,229

 

 

 

476,001

 

 

 

570,536

 

 

 

 

 

 

 

 

 

Operating income (loss)

 

10,164

 

 

 

(7,202

)

 

 

56,709

 

 

 

(33,299

)

Other income (expense):

 

 

 

 

 

 

 

Interest expense

 

(5,548

)

 

 

(4,940

)

 

 

(23,430

)

 

 

(36,494

)

Interest expense, related party

 

(2,600

)

 

 

(4,783

)

 

 

(11,328

)

 

 

(10,277

)

Net periodic pension (cost) benefit

 

(6,606

)

 

 

29,549

 

 

 

(8,817

)

 

 

24,806

 

Other income (expense)

 

278

 

 

 

(3,163

)

 

 

3,909

 

 

 

(10,734

)

(Loss) income before income tax expense

 

(4,312

)

 

 

9,461

 

 

 

17,043

 

 

 

(65,998

)

Income tax expense

 

(5,348

)

 

 

(1,578

)

 

 

(16,736

)

 

 

(8,218

)

Net (loss) income

$

(9,660

)

 

$

7,883

 

 

$

307

 

 

$

(74,216

)

Other comprehensive (loss) income:

 

 

 

 

 

 

 

Foreign currency translation adjustment, net of tax

 

(39

)

 

 

(882

)

 

 

(570

)

 

 

250

 

Comprehensive (loss) income

$

(9,699

)

 

$

7,001

 

 

$

(263

)

 

$

(73,966

)

 

 

 

 

 

 

 

 

Net (loss) income per common share:

 

 

 

 

 

 

 

Basic

$

(0.22

)

 

$

0.19

 

 

$

0.01

 

 

$

(2.00

)

Diluted

$

(0.22

)

 

$

0.19

 

 

$

0.01

 

 

$

(2.00

)

 

 

 

 

 

 

 

 

Weighted-average shares used in computing basic and diluted net (loss) income per common share:

 

 

 

 

 

 

 

Basic

 

43,579,557

 

 

 

40,579,831

 

 

 

43,621,796

 

 

 

37,142,271

 

Diluted

 

43,579,557

 

 

 

41,901,138

 

 

 

44,476,869

 

 

 

37,142,271

 

 

Thryv Holdings, Inc. and Subsidiaries

Consolidated Balance Sheets

 

(in thousands, except share data)

December 31, 2025

 

December 31, 2024

Assets

 

 

 

Current assets

 

 

 

Cash and cash equivalents

$

10,752

 

 

$

16,311

 

Accounts receivable, net of allowance of $13,830 in 2025 and $13,051 in 2024

 

136,394

 

 

 

161,620

 

Contract assets, net of allowance of $2 in 2025 and $29 in 2024

 

411

 

 

 

2,127

 

Taxes receivable

 

8,134

 

 

 

6,218

 

Prepaid expenses

 

10,939

 

 

 

13,923

 

Deferred costs

 

11,548

 

 

 

8,402

 

Other current assets

 

679

 

 

 

2,119

 

Total current assets

 

178,857

 

 

 

210,720

 

Fixed assets and capitalized software, net

 

50,885

 

 

 

44,478

 

Goodwill

 

253,809

 

 

 

253,318

 

Intangible assets, net

 

25,929

 

 

 

34,259

 

Deferred tax assets

 

133,221

 

 

 

143,495

 

Other assets

 

45,886

 

 

 

25,895

 

Total assets

$

688,587

 

 

$

712,165

 

 

 

 

 

Liabilities and Stockholders' Equity

 

 

 

Current liabilities

 

 

 

Accounts payable

$

9,764

 

 

$

13,011

 

Accrued liabilities

 

91,246

 

 

 

95,462

 

Current portion of unrecognized tax benefits

 

28,303

 

 

 

26,196

 

Contract liabilities

 

28,875

 

 

 

40,315

 

Current portion of Term Loan

 

10,500

 

 

 

7,875

 

Current portion of Term Loan, related party

 

7,000

 

 

 

5,250

 

Other current liabilities

 

3,905

 

 

 

8,151

 

Total current liabilities

 

179,593

 

 

 

196,260

 

Term Loan, net

 

125,419

 

 

 

146,885

 

Term Loan, net, related party

 

85,448

 

 

 

100,436

 

ABL Facility

 

25,120

 

 

 

23,891

 

Pension obligations, net

 

44,171

 

 

 

38,014

 

Other liabilities

 

10,697

 

 

 

9,759

 

Total long-term liabilities

 

290,855

 

 

 

318,985

 

Commitments and contingencies

 

 

 

Stockholders' equity

 

 

 

Common stock - $0.01 par value, 250,000,000 shares authorized; 72,002,129 shares issued and 43,815,268 shares outstanding at December 31, 2025; and 70,556,740 shares issued and 43,033,960 shares outstanding at December 31, 2024

 

720

 

 

 

706

 

Additional paid-in capital

 

1,303,144

 

 

 

1,272,476

 

Treasury stock - 28,186,861 shares at December 31, 2025 and 27,522,780 shares at December 31, 2024

 

(498,103

)

 

 

(488,903

)

Accumulated other comprehensive loss

 

(15,511

)

 

 

(14,941

)

Accumulated deficit

 

(572,111

)

 

 

(572,418

)

Total stockholders' equity

 

218,139

 

 

 

196,920

 

Total liabilities and stockholders' equity

$

688,587

 

 

$

712,165

 

 

Thryv Holdings, Inc. and Subsidiaries

Consolidated Statements of Cash Flows

 

 

Years Ended December 31,

(in thousands)

2025

 

2024

Cash Flows from Operating Activities

 

 

 

Net income (loss)

$

307

 

 

$

(74,216

)

Adjustments to reconcile net income (loss) to net cash provided by operating activities:

 

 

 

Depreciation and amortization

 

39,459

 

 

 

52,789

 

Amortization of deferred commissions

 

14,634

 

 

 

18,283

 

Amortization of debt issuance costs

 

3,236

 

 

 

4,022

 

Deferred income taxes

 

10,625

 

 

 

(5,270

)

Provision for credit losses and service credits

 

17,703

 

 

 

22,508

 

Stock-based compensation expense

 

25,250

 

 

 

24,118

 

Net periodic pension cost (benefit)

 

8,817

 

 

 

(24,806

)

Impairment charges

 

 

 

 

83,094

 

(Gain) loss on foreign currency exchange rates

 

(3,509

)

 

 

4,096

 

Loss on early extinguishment of debt

 

 

 

 

6,638

 

Other

 

416

 

 

 

(3,166

)

Changes in working capital items, excluding acquisitions:

 

 

 

Accounts receivable

 

(9,848

)

 

 

23,167

 

Contract assets

 

1,716

 

 

 

782

 

Prepaid expenses and other assets

 

(14,524

)

 

 

1,139

 

Accounts payable and accrued liabilities

 

(12,731

)

 

 

(26,526

)

Contract liabilities

 

(12,433

)

 

 

(8,625

)

Other liabilities

 

(5,590

)

 

 

(8,244

)

Net cash provided by operating activities

 

63,528

 

 

 

89,783

 

 

 

 

 

Cash Flows from Investing Activities

 

 

 

Additions to fixed assets and capitalized software

 

(32,390

)

 

 

(33,537

)

Acquisition of a business, net of cash acquired

 

(143

)

 

 

(76,887

)

Net cash used in investing activities

 

(32,533

)

 

 

(110,424

)

 

 

 

 

Cash Flows from Financing Activities

 

 

 

Proceeds from Term Loan

 

 

 

 

206,220

 

Proceeds from Term Loan, related party

 

 

 

 

137,480

 

Payments of Term Loan

 

(21,000

)

 

 

(356,618

)

Payments from Term Loan, related party

 

(14,000

)

 

 

(31,500

)

Proceeds from ABL Facility

 

375,519

 

 

 

329,004

 

Payments of ABL Facility

 

(374,291

)

 

 

(353,957

)

Principal payments on finance lease obligations

 

(934

)

 

 

 

Debt issuance costs

 

 

 

 

(5,480

)

Repurchases of common stock

 

(4,999

)

 

 

(499

)

Proceeds from common stock offering, net of offering expenses

 

 

 

 

87,402

 

Other

 

1,231

 

 

 

7,164

 

Net cash (used in) provided by financing activities

 

(38,474

)

 

 

19,216

 

Effect of exchange rate changes on cash, cash equivalents and restricted cash

 

587

 

 

 

(1,344

)

Decrease in cash, cash equivalents and restricted cash

 

(6,892

)

 

 

(2,769

)

Cash, cash equivalents and restricted cash, beginning of period

 

17,761

 

 

 

20,530

 

Cash, cash equivalents and restricted cash, end of period

$

10,869

 

 

$

17,761

 

 

 

 

 

Supplemental Information

 

 

 

Cash paid for interest

$

31,581

 

 

$

44,018

 

Cash paid for income taxes, net

$

5,202

 

 

$

15,413

 

Segment Information

The following tables summarize the operating results of the Company's reportable segments:

 

Three Months Ended
December 31,

 

Change

(in thousands)

2025

 

2024

 

Amount

 

%

Revenue

 

 

 

 

 

 

 

SaaS

$

118,990

 

 

$

104,305

 

 

$

14,685

 

 

14.1

%

Marketing Services

 

72,629

 

 

 

82,291

 

 

 

(9,662

)

 

(11.7

)%

Total Revenue

$

191,619

 

 

$

186,596

 

 

$

5,023

 

 

2.7

%

 

 

 

 

 

 

 

 

Adjusted EBITDA

 

 

 

 

 

 

 

SaaS

$

20,043

 

 

$

17,276

 

 

$

2,767

 

 

16.0

%

Marketing Services

 

18,837

 

 

 

12,104

 

 

 

6,733

 

 

55.6

%

Consolidated Adjusted EBITDA

$

38,880

 

 

$

29,380

 

 

$

9,500

 

 

32.3

%

 

Years Ended
December 31,

 

Change

(in thousands)

2025

 

2024

 

Amount

 

%

Revenue

 

 

 

 

 

 

 

SaaS

$

461,027

 

 

$

343,476

 

 

$

117,551

 

 

34.2

%

Marketing Services

 

323,988

 

 

 

480,680

 

 

 

(156,692

)

 

(32.6

)%

Total Revenue

$

785,015

 

 

$

824,156

 

 

$

(39,141

)

 

(4.7

)%

 

 

 

 

 

 

 

 

Adjusted EBITDA

 

 

 

 

 

 

 

SaaS

$

73,842

 

 

$

41,190

 

 

$

32,652

 

 

79.3

%

Marketing Services

 

78,004

 

 

 

121,241

 

 

 

(43,237

)

 

(35.7

)%

Consolidated Adjusted EBITDA

$

151,846

 

 

$

162,431

 

 

$

(10,585

)

 

(6.5

)%

The following tables present reconciliations of SaaS revenue for the Company to SaaS revenue excluding Keap and Keap SaaS revenue:

 

Three Months Ended December 31,

(in thousands)

2025

 

2024

Reconciliation of SaaS Revenue

 

 

 

SaaS Revenue

$

118,990

 

 

$

104,305

 

Less:

 

 

 

Keap SaaS Revenue

 

16,219

 

 

 

13,419

 

SaaS Revenue (excluding Keap)

$

102,771

 

 

$

90,886

 

 

Years Ended December 31,

(in thousands)

2025

 

2024

Reconciliation of SaaS Revenue

 

 

 

SaaS Revenue

$

461,027

 

 

$

343,476

 

Less:

 

 

 

Keap SaaS Revenue

 

69,596

 

 

 

13,419

 

SaaS Revenue (excluding Keap)

$

391,431

 

 

$

330,057

 

Non-GAAP Measures

Our results included in this press release include Adjusted EBITDA, Adjusted EBITDA Margin, Adjusted Gross Profit and Free Cash Flow, which are not presented in accordance with U.S. generally accepted accounting principles (“GAAP”).

We have included Adjusted EBITDA, Adjusted EBITDA Margin, Adjusted Gross Profit and Free Cash Flow because management believes they provide useful information to investors in gaining an overall understanding of our current financial performance and provide consistency and comparability with past financial performance. Specifically, we believe Adjusted EBITDA provides useful information to management and investors by excluding certain non-operating items that we believe are not indicative of our core operating results. In addition, Adjusted EBITDA, Adjusted EBITDA Margin, Adjusted Gross Profit and Free Cash Flow are used by management for budgeting and forecasting as well as measuring the Company’s performance. We believe Adjusted EBITDA, Adjusted EBITDA Margin, Adjusted Gross Profit and Free Cash Flow provide investors with the financial measures that closely align with our internal processes.

We define Adjusted EBITDA (“Adjusted EBITDA”) as Net income (loss) plus Interest expense, Income tax expense (benefit), Depreciation and amortization expense, Restructuring and integration expenses, Loss on early extinguishment of debt, Stock-based compensation expense, Impairment charges, and other non-operating expenses, such as Net periodic pension cost (benefit), and certain unusual and non-recurring charges that might have been incurred. Adjusted EBITDA should not be considered as an alternative to Net income (loss) as a performance measure. We define Adjusted EBITDA Margin as Adjusted EBITDA divided by revenue. We define Adjusted Gross Profit (“Adjusted Gross Profit”) as Gross profit adjusted to exclude the impact of Depreciation and amortization expense and Stock-based compensation expense. We define Free Cash Flow as net cash provided by operating activities minus additions to fixed assets and capitalized software.

Non-GAAP financial information has limitations as an analytical tool and is presented for supplemental informational purposes only. Such information should not be considered a substitute for financial information presented in accordance with U.S. GAAP and may be different from similarly-titled non-GAAP measures used by other companies.

The following is a reconciliation of Adjusted EBITDA to its most directly comparable GAAP measure, Net income (loss):

 

Three Months Ended
December 31,

 

Years Ended
December 31,

(in thousands)

2025

 

2024

 

2025

 

2024

Reconciliation of Adjusted EBITDA

 

 

 

 

 

 

 

Net (loss) income

$

(9,660

)

 

$

7,883

 

 

$

307

 

 

$

(74,216

)

Interest expense

 

8,148

 

 

 

9,723

 

 

 

34,758

 

 

 

46,771

 

Depreciation and amortization expense

 

8,137

 

 

 

11,645

 

 

 

39,459

 

 

 

52,789

 

Stock-based compensation expense

 

5,698

 

 

 

6,465

 

 

 

25,250

 

 

 

24,118

 

Restructuring and integration expenses (1)

 

12,634

 

 

 

15,018

 

 

 

28,180

 

 

 

32,697

 

Income tax expense

 

5,348

 

 

 

1,578

 

 

 

16,736

 

 

 

8,218

 

Transaction costs (2)

 

 

 

 

3,439

 

 

 

 

 

 

5,145

 

Net periodic pension cost (benefit) (3)

 

6,606

 

 

 

(29,549

)

 

 

8,817

 

 

 

(24,806

)

Loss on early extinguishment of debt (4)

 

 

 

 

 

 

 

 

 

 

6,638

 

Impairment charges

 

 

 

 

 

 

 

 

 

 

83,094

 

Other (5)

 

1,969

 

 

 

3,178

 

 

 

(1,661

)

 

 

1,983

 

Adjusted EBITDA

$

38,880

 

 

$

29,380

 

 

$

151,846

 

 

$

162,431

 

(1)

For the years ended December 31, 2025 and 2024, expenses relate to periodic efforts to enhance efficiencies and reduce costs, and include severance benefits, costs associated with abandoned facilities, and system consolidation costs. For more information on our restructuring and integration expenses, please see our 2025 Annual Report on Form 10-K.

(2)

Expenses related to the Keap Acquisition.

(3)

Net periodic pension cost (benefit) is primarily from our non-contributory defined benefit pension plans that are currently frozen and incur no additional service costs.

(4)

In connection with the debt refinancing completed on May 1, 2024, the Company recorded a Loss on early extinguishment of debt related to the write-off of certain unamortized debt issuance costs on the Company's Prior Term Loan and Prior ABL Facility. See Note 10, Debt Obligations, to our consolidated financial statements included in Part I, Item 1 in our 2025 Annual Report on Form 10-K for more information.

(5)

Other primarily includes foreign exchange-related (income) expense.

The following tables set forth reconciliations of Adjusted Gross Profit and Adjusted Gross Margin, to their most directly comparable GAAP measures, Gross Profit and Gross Margin:

 

Three Months Ended December 31, 2025

(in thousands)

SaaS

 

Marketing Services

 

Total

Reconciliation of Adjusted Gross Profit

 

 

 

 

 

Gross Profit

$

81,736

 

 

$

48,601

 

 

$

130,337

 

Plus:

 

 

 

 

 

Depreciation and amortization expense

 

1,949

 

 

 

1,183

 

 

 

3,132

 

Stock-based compensation expense

 

90

 

 

 

47

 

 

 

137

 

Adjusted Gross Profit

$

83,775

 

 

$

49,831

 

 

$

133,606

 

Gross Margin

 

68.7

%

 

 

66.9

%

 

 

68.0

%

Adjusted Gross Margin

 

70.4

%

 

 

68.6

%

 

 

69.7

%

 

Three Months Ended December 31, 2024

(in thousands)

SaaS

 

Marketing Services

 

Total

Reconciliation of Adjusted Gross Profit

 

 

 

 

 

Gross Profit

$

76,231

 

 

$

46,796

 

 

$

123,027

 

Plus:

 

 

 

 

 

Depreciation and amortization expense

 

2,830

 

 

 

1,837

 

 

 

4,667

 

Stock-based compensation expense

 

108

 

 

 

47

 

 

 

155

 

Adjusted Gross Profit

$

79,169

 

 

$

48,680

 

 

$

127,849

 

Gross Margin

 

73.1

%

 

 

56.9

%

 

 

65.9

%

Adjusted Gross Margin

 

75.9

%

 

 

59.2

%

 

 

68.5

%

 

Year Ended December 31, 2025

(in thousands)

SaaS

 

Marketing Services

 

Total

Reconciliation of Adjusted Gross Profit

 

 

 

 

 

Gross Profit

$

325,824

 

 

$

206,886

 

 

$

532,710

 

Plus:

 

 

 

 

 

Depreciation and amortization expense

 

8,785

 

 

 

6,133

 

 

 

14,918

 

Stock-based compensation expense

 

352

 

 

 

251

 

 

 

603

 

Adjusted Gross Profit

$

334,961

 

 

$

213,270

 

 

$

548,231

 

Gross Margin

 

70.7

%

 

 

63.9

%

 

 

67.9

%

Adjusted Gross Margin

 

72.7

%

 

 

65.8

%

 

 

69.8

%

 

Year Ended December 31, 2024

(in thousands)

SaaS

 

Marketing Services

 

Total

Reconciliation of Adjusted Gross Profit

 

 

 

 

 

Gross Profit

$

238,222

 

 

$

299,015

 

 

$

537,237

 

Plus:

 

 

 

 

 

Depreciation and amortization expense

 

8,600

 

 

 

12,406

 

 

 

21,006

 

Stock-based compensation expense

 

336

 

 

 

327

 

 

 

663

 

Adjusted Gross Profit

$

247,158

 

 

$

311,748

 

 

$

558,906

 

Gross Margin

 

69.4

%

 

 

62.2

%

 

 

65.2

%

Adjusted Gross Margin

 

72.0

%

 

 

64.9

%

 

 

67.8

%

The following tables set forth reconciliations of Free Cash Flow to its most directly comparable GAAP measure, Net cash provided by operating activities:

 

Three Months Ended
December 31,

 

Years Ended
December 31,

(in thousands)

2025

 

2024

 

2025

 

2024

Reconciliation of Free Cash Flow

 

 

 

 

 

 

 

Net cash provided by operating activities

$

22,207

 

 

$

26,143

 

 

$

63,528

 

 

$

89,783

 

Additions to fixed assets and capitalized software

 

(9,899

)

 

 

(8,807

)

 

 

(32,390

)

 

 

(33,537

)

Free Cash Flow

$

12,308

 

 

$

17,336

 

 

$

31,138

 

 

$

56,246

 

Supplemental Financial Information

The following supplemental financial information provides Revenue, Net Income (Loss), Net Income (Loss) Margin, Adjusted EBITDA and Adjusted EBITDA Margin by our (i) SaaS business and (ii) Marketing Services business. Total SaaS Adjusted EBITDA and Adjusted EBITDA margin are non-GAAP financial measures. Total Marketing Services Adjusted EBITDA and Adjusted EBITDA margin are also non-GAAP financial measures. These non-GAAP financial measures are presented for supplemental informational purposes only and are not intended to be considered in isolation or as a substitute for, or superior to, financial information prepared and presented in accordance with GAAP.

We believe that these non-GAAP financial measures provide useful information about our global SaaS and Marketing Services financial performance, enhance the overall understanding of our global SaaS and Marketing Services past financial performance and allow for greater transparency with respect to important metrics used by our management for financial and operational decision-making. We believe that these measures provide additional tools for investors to use in comparing our core financial performance over multiple periods.

 

Three Months Ended December 31, 2025

(in thousands)

SaaS

 

Marketing Services

 

Total

Revenue

$

118,990

 

 

$

72,629

 

 

$

191,619

 

Net Loss

 

 

 

 

 

(9,660

)

Net Loss Margin

 

 

 

 

 

(5.0

)%

Adjusted EBITDA

 

20,043

 

 

 

18,837

 

 

 

38,880

 

Adjusted EBITDA Margin

 

16.8

%

 

 

25.9

%

 

 

20.3

%

 

Three Months Ended December 31, 2024

(in thousands)

SaaS

 

Marketing Services

 

Total

Revenue

$

104,305

 

 

$

82,291

 

 

$

186,596

 

Net Income

 

 

 

 

 

7,883

 

Net Income Margin

 

 

 

 

 

4.2

%

Adjusted EBITDA

 

17,276

 

 

 

12,104

 

 

 

29,380

 

Adjusted EBITDA Margin

 

16.6

%

 

 

14.7

%

 

 

15.7

%

 

Year Ended December 31, 2025

(in thousands)

SaaS

 

Marketing Services

 

Total

Revenue

$

461,027

 

 

$

323,988

 

 

$

785,015

 

Net Income

 

 

 

 

 

307

 

Net Income Margin

 

 

 

 

 

%

Adjusted EBITDA

 

73,842

 

 

 

78,004

 

 

 

151,846

 

Adjusted EBITDA Margin

 

16.0

%

 

 

24.1

%

 

 

19.3

%

 

Year Ended December 31, 2024

(in thousands)

SaaS

 

Marketing Services

 

Total

Revenue

$

343,476

 

 

$

480,680

 

 

$

824,156

 

Net Loss

 

 

 

 

 

(74,216

)

Net Loss Margin

 

 

 

 

 

(9.0

)%

Adjusted EBITDA

 

41,190

 

 

 

121,241

 

 

 

162,431

 

Adjusted EBITDA Margin

 

12.0

%

 

 

25.2

%

 

 

19.7

%

Forward-Looking Statements

Certain statements contained herein are not historical facts, constitute “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995 and involve a number of risks and uncertainties. Statements that include the words “may”, “will”, “could”, “should”, “would”, “believe”, “anticipate”, “forecast”, “estimate”, “expect”, “preliminary”, “intend”, “plan”, “target”, “project”, “outlook”, “future”, “forward”, “guidance” and similar statements of a future or forward-looking nature identify forward-looking statements. These statements are not guarantees of future performance. These forward-looking statements are based on our current expectations and beliefs concerning future developments and their potential effect on us. While management believes that these forward-looking statements are reasonable as and when made, there can be no assurance that future developments affecting us will be those that we anticipate. Accordingly, there are or will be important factors that could cause our actual results to differ materially from those indicated in these statements. We believe that these factors include, but are not limited to, the risks related to the following: significant competition for our Marketing Services solutions and SaaS offerings, including from companies that use components of our SaaS offerings provided by third parties; our ability to maintain profitability; our ability to manage our growth effectively; our ability to transition our Marketing Services clients to our Thryv platform, maintain transitioned clients on that platform and sell them additional or upgraded products; sell our platform into new markets or further penetrate existing markets; our ability to maintain our strategic relationships with third-party service providers; internet search engines and portals potentially terminating or materially altering their agreements with us; our ability to keep pace with rapid technological changes and evolving industry standards; our SMBs clients potentially opting not to renew their agreements with us or renewing at lower spend; potential system interruptions or failures, including cybersecurity breaches, identity theft, data loss, unauthorized access to data or other disruptions that could compromise our information; our potential failure to identify suitable acquisition candidates and consummate such acquisitions; our ability to complete acquisitions and the successful integration of such acquisitions, including our October 2024 acquisition of Keap, and any failure of an acquired business to achieve its plans and objectives or realize any expected benefit from any such acquisition; the potential loss of one or more key employees or our inability to attract and to retain highly skilled employees; our ability to maintain the compatibility of our Thryv platform with third-party applications; our ability to successfully expand our operations and current offerings into new markets, including internationally, or further penetrate existing markets; our potential failure to provide new or enhanced functionality and features; our potential failure to comply with applicable privacy, security and data laws, regulations and standards; potential changes in regulations governing privacy concerns and laws or other domestic or foreign data protection regulations; our potential failure to meet service level commitments under our client contracts; our potential failure to offer high-quality or technical support services; our Thryv platform and add-ons potentially failing to perform properly; our use of artificial intelligence in our business, and challenges with properly managing its use, could result in reputational harm, competitive harm, and legal liability; the potential impact of future labor negotiations; our ability to protect our intellectual property rights, proprietary technology, information, processes, and know-how; rising inflation and our ability to control costs, including operating expenses; general macro-economic conditions, including a recession or an economic slowdown in the U.S. or internationally; adverse tax laws, regulations or audit outcomes or potential changes to existing tax laws or regulations; costs, liabilities and reputational harm resulting from regulatory investigations, including the subpoena from the Division of Enforcement of the Securities and Exchange Commission (the “SEC”); volatility and weakness in bank and capital markets; and costs, obligations and liabilities incurred as a result of and in connection with being a public company as well as the risks and uncertainties set forth in the Company's most recent Annual Report on Form 10-K filed with the SEC. All subsequent written and oral forward-looking statements attributable to us or persons acting on our behalf are expressly qualified in their entirety by such cautionary statements.

If one or more events related to these or other risks or uncertainties materialize, or if our underlying assumptions prove to be incorrect, actual results may differ materially from what we anticipate. For these reasons, we caution you against relying on forward-looking statements. All forward-looking statements included in this press release are expressly qualified in their entirety by the foregoing cautionary statements. These forward-looking statements speak only as of the date hereof and, other than as required by law, we undertake no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

About Thryv

Thryv (NASDAQ: THRY) is an AI-enabled global marketing platform that helps small businesses (SMBs) get found online faster, win more customers, and drive repeat business. Thryv software offers SMBs AI-driven lead insights, automated customer follow‑up and payment processing, an AI-enabled CRM and a suite of additional solutions. Thryv is making growth‑focused AI tools accessible to the plumber, salon owner, contractor, lawyer, accountant and more. Over 200K+ businesses globally use Thryv to market, sell, and grow. For more information, visit www.thryv.com.

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