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TransportBPO Launches 24/7 Outsourced Dispatch and Call Answering for UK Taxi and Private Hire Operators

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TransportBPO’s 24/7 outsourced dispatch and call answering service for ground the ground transportation industry cuts staffing costs and recovers lost fares.

-- TransportBPO (TransportBPO.com) has launched specialist outsourced dispatch and call answering services for the UK ground transportation industry, covering taxi firms, private hire operators, chauffeur services, couriers and patient transport providers. UK operators face rising staff costs and a shortage of trained dispatchers, while app-based competitors have raised customer expectations — an unanswered booking line now sends the fare straight to a rival.

TransportBPO places trained remote dispatchers and virtual agents directly inside an operator's existing booking and dispatch software, providing overnight, weekend and full 24/7 coverage scheduled around UK hours, at a fraction of the cost of in-house staffing. Agents are trained on private hire booking workflows and the dispatch platforms most commonly used by UK operators.

The company is backed by SS Support Network LLC, a US-registered outsourcing firm with a 50+ agent delivery team already serving transportation and healthcare clients, and also operates across the United States, Canada and Australia. The service opens round-the-clock phone coverage to small and mid-size fleets that previously went without it. Quotes and consultations are available at TransportBPO.com.

For more information about TransportBPO, use the contact details below.

Contact Info:
Name: Daniel Okoro
Email: Send Email
Organization: TransportBPO
Phone: +1 (657) 777-0006
Website: https://transportbpo.com/us/

Release ID: 89196853

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