New offering advances healthcare payment modernization with provider choice, easier reconciliation and stronger payer-provider relationships, uniquely connecting payments to the claims and remittance data already moving across Office Ally’s network.

Office Ally, which operates a national healthcare network connecting payers, providers and partners across clearinghouse, clinical attachments and payments, today announced the launch of Office Ally® ProPay™, a flexible, open-network payment solution built on modern technology.

ProPay gives healthcare payers a way to pay every provider the way they want to be paid, through Automated Clearing House (ACH), virtual card, digital lockbox or check, rather than locking them into a single method or closed payment network. ProPay offers integration options, funding model choices and support for multiple ACH and card networks, so healthcare payers can improve how they pay providers without replacing the claims and payment systems already in place.

ProPay was developed by Jopari Solutions for the property & casualty market, one of the most complex, documentation and compliance-heavy corners of healthcare. Office Ally, which recently acquired Jopari, is now bringing that proven, scalable technology to the healthcare payer market. ProPay helps payers move beyond paper checks and reduce administrative work. For payers already working with Office Ally, it extends the partnership from claims and clinical attachments to payments, with one partner and a dedicated team supporting the full path from claim to payment.

“Health plans want to modernize their payment strategy, but not at the expense of provider relationships or the systems they’ve already invested in,” said Chris Hart, Chief Executive Officer at Office Ally. “For the payers who already trust Office Ally with their claims and clinical attachments, ProPay is an exciting step forward. Because Office Ally uniquely operates both a clearinghouse and a payment solution on one connected platform, claims, remittance and payment come together in a way few others can offer. A healthcare transaction isn’t finished until the money moves, and that final step should be as connected as the claim that started it.”

ProPay supports multiple payment options, including no fee ACH, ACH+, virtual card, digital lockbox and check, so each provider can choose how they get paid and receive remittance through the channels they already use. That choice helps healthcare payers encourage electronic adoption and strengthen provider relationships.

Office Ally already processes the claims and remittance behind these payments. Building on that connection, ProPay links each payment to its ERA/835 remittance information across all payment modalities and gives providers easy access to payment status. This simplifies payment reconciliation, reduces manual follow-up and minimizes payment-related inquiries. Healthcare payers gain a more efficient way to manage payments, and providers get a clearer payment experience.

Beyond payment delivery, ProPay helps health plans and administrators evaluate their current payment mix, identify where electronic adoption can improve efficiency, and better understand the economics of their payment operations. That visibility comes from seeing claims, remittance, and payment together.

“Every health plan has a different starting point, and healthcare payments are not a one-size-fits-all decision,” said Jeff Pirino, Senior Vice President of Payer Growth at Office Ally. “Some plans are focused on reducing paper checks, while others want to improve reconciliation or strengthen provider relationships. We meet each organization's goals, from funding models and economics to payment choice and cost transparency for providers, starting with its own priorities and actual payment data to identify where ProPay can deliver the most value.”

ProPay is available today for healthcare payers, including commercial and government-sponsored health plans, third-party administrators (TPAs) and management services organizations (MSOs). To request an assessment built on your own payment data, visit www.OfficeAlly.com/ProPay.

About Office Ally

Office Ally operates a national healthcare network connecting more than 80,000 healthcare organizations with payers across commercial, government, and property & casualty markets. One connected platform carries three rails: clearinghouse, clinical attachments and payments, to remove friction between care delivered and payment received. Built on modern technology and an open, flexible architecture, the network meets payers and providers where they already work. For more information, visit www.OfficeAlly.com.

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"Because Office Ally uniquely operates both a clearinghouse and a payment solution on one connected platform, claims, remittance and payment come together in a way few others can offer."