Industry-leading automation platform brings cost savings and efficiency to meet the needs of Ensono’s customers
Red Hat, the world's leading provider of open source solutions, today announced that Ensono, a leading technology advisor and managed service provider, is using Red Hat Ansible Automation Platform to spearhead its automation journey, unifying IT management and fostering a dynamic community of practice. This strategic adoption empowers Ensono to prioritize innovation, optimize its IT environment, accelerate deployment velocity and enhance operational consistency for its customers.
Building on their usage of upstream projects to deliver custom configurations for major global brands, Ensono recognized the need for a next-generation automation platform to support continued growth and maintain exceptional customer service. They sought a solution capable of effectively managing and scaling automation across heterogeneous environments, from development to production, with enhanced reliability and optimized resource utilization to meet the demands of its expanding business.
Driving major impact through automation with 210,000 hours saved
In just one year, Ensono has achieved remarkable results using Red Hat Ansible Automation Platform, showcasing its impact in accelerating scale, speed and efficiency across their operations. Ansible Automation Platform played a critical role in the development of Ensono’s Envision automation framework, which integrates seamlessly with ServiceNow to deliver end-to-end automation. This powerful combination is helping Ensono drive greater consistency, faster execution and improved service delivery for its customers:
- Massive scale: Over 30,000 IT assets and resources deployed, managing complex environments with ease.
- High velocity: 40 million tasks executed and 225,000 jobs run, showcasing the platform's ability to handle demanding workloads.
- Significant time savings: More than 210,000 hours saved by automating repetitive and manual tasks, freeing up valuable IT resources for strategic initiatives.
- Enhanced operational intelligence: Automation analytics provided deeper visibility into automation performance, enabling proactive identification and resolution of potential issues. This data-driven approach informed strategic prioritization of future automation projects based on tangible time and cost efficiencies.
- Real-time responsiveness: Event-Driven Ansible enabled a more unified and responsive IT management approach, allowing Ensono to swiftly resolve disruptions and enhance application performance and availability—while also lowering the cost to deliver high-quality services through increased automation and efficiency.
- Consistent and reliable automation: Red Hat Ansible Certified Content Collections served as instrumental building blocks, enabling high-quality and consistent automation across diverse teams and complex environments, including IBM Z systems. This accelerated time-to-value and enabled repeatable success.
An automation framework for real use cases
Demonstrating a continued commitment to innovation, Red Hat Consulting collaborated with Ensono to architect, refine and implement a community of practice framework. This strategic initiative aims to promote efficient processes and automation best practices across Ensono’s teams. The community fosters enhanced knowledge exchange and significantly boosts efficiency by establishing shared methodologies, empowering team members with varied expertise to contribute perspectives to problem-solving. The community also reflects Ensono’s core value of collaboration—creating space for associates to stay connected, share insights and continuously learn from one another.
Looking ahead, Ensono intends to further cultivate its community of practice and explore the transformative potential of Red Hat Ansible Lightspeed. By harnessing its generative AI (gen AI) capabilities, Ensono aims to democratize automation, making it more accessible to a wider range of users and codifying best practices with high-quality content — accelerating adoption, improving consistency and enabling innovation across teams. As a purpose-built AI service trained on Ansible data, Ansible Lightspeed has the potential to significantly enhance Ensono’s adoption of new use cases, more seamlessly integrating with its existing Red Hat Ansible Automation Platform workflows.
Red Hat Summit
Join the Red Hat Summit keynotes to hear the latest from Red Hat executives, customers and partners:
- Modernized infrastructure meets enterprise-ready AI — Tuesday, May 20, 8-10 a.m. EDT (YouTube)
- AnsibleFest: Automators, unite! Driving transformative change in the AI era — Tuesday, May 20, 3:30-4:30 p.m. EDT (YouTube)
- Hybrid cloud evolves to deliver enterprise innovation — Wednesday, May 21, 8-9:30 a.m. EDT (YouTube)
Supporting Quotes
Sathish Balakrishnan, vice president and general manager, Ansible, Red Hat
“As a leader in the market, our goal is to set the standard for what IT automation can help customers achieve. Customers rely on Ansible Automation Platform to bridge knowledge gaps, tackle operational complexity and unify varying tools across the enterprise. Ensono’s remarkable results are a clear example of how impactful IT automation can be to drive outcomes, and leveraging IT automation as a strategic priority will continue to be fundamental as businesses harness AI to deliver significant value.”
Tim Beerman, chief technology officer, Ensono
“Ansible Automation Platform has helped us simplify how we manage a complex environment. It’s taken a lot of manual, repetitive work off our teams’ plates, letting them focus more on innovation and solving real business problems. The speed and scale we’ve gained in such a short time have made this a core part of how we operate going forward.”
Additional Resources
- See how to establish an automation community of practice
- Explore Red Hat Ansible Lightspeed
- Check out Event-Driven Ansible
- Learn more about Red Hat Summit and AnsibleFest
- See all of Red Hat’s announcements this week in the Red Hat Summit newsroom
- Follow @RedHatSummit or #RHSummit on X for event-specific updates
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About Red Hat
Red Hat is the open hybrid cloud technology leader, delivering a trusted, consistent and comprehensive foundation for transformative IT innovation and AI applications. Its portfolio of cloud, developer, AI, Linux, automation and application platform technologies enables any application, anywhere—from the datacenter to the edge. As the world's leading provider of enterprise open source software solutions, Red Hat invests in open ecosystems and communities to solve tomorrow's IT challenges. Collaborating with partners and customers, Red Hat helps them build, connect, automate, secure and manage their IT environments, supported by consulting services and award-winning training and certification offerings.
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