Alight Reports Fourth Quarter and Full Year 2022 Results

– Achieved 7.4% full year revenue growth beating guidance of 6-7% –

– Delivered strong full-year BPaaS revenue growth of 44.6% –

– Full year BPaaS bookings grew 44.7% to $871 million beating guidance of $680-700 million –

– Providing 2023 revenue outlook of $3.47 to $3.51 billion (growth of 11% to 12%) and Adjusted EBITDA outlook of $735 to $750 million –

– 83% of Projected 2023 Revenue Under Contract –

Alight (NYSE: ALIT), a leading cloud-based provider of integrated digital human capital and business solutions, today reported results for the fourth quarter and full year ended December 31, 2022.

“Two-years into executing on our three-year plan, we are pleased to be ahead of expectations,” said Chief Executive Officer Stephan Scholl. “Our consistent performance quarter-over-quarter is a testament to the market opportunity that Alight is uniquely positioned to meet. Through the Alight Worklife^® platform we connect the power of data with our products and capabilities across the spectrum of human capital to redefine the future of employee wellbeing. The ability of our platform strategy to bring together the complete employee experience is translating to new client wins like GE and Chipotle. This momentum gives us confidence as we look to 2023, where we expect double-digit revenue growth with improved margins and operating cash flow.”

Fourth Quarter 2022 Highlights (all comparisons are relative to fourth quarter 2021)

• Increased revenue 9.0% to $942 million
• Business Process as a Service (BPaaS) revenue grew 61.3% to $171 million, representing 18.2% of total revenue
• BPaaS bookings on a total contract value basis increased 114.7% to $307 million
• Net loss of ($66) million compared to net income of $72 million in the prior year period
• Adjusted EBITDA increased 27.4% to $242 million compared to $190 million a year ago
• Ended 2022 with 83% of projected 2023 revenue under contract
• New wins and expanded relationships with companies including GE, Chipotle, and Cintas

Full Year 2022 Highlights (all comparisons are relative to full year 2021)

• Grew full year revenue 7.4% to $3,132 million ahead of revenue guidance of 6-7%
• 8.6% increase in full year Employer Solutions revenue to $2,718 million with 9.1% growth in subscription revenue
• BPaaS full year revenue growth of 44.6% to $564 million, representing 18.0% of total revenue
• BPaaS full year bookings on a total contract value basis increased 44.7% to $871 million ahead of guidance of $680 to $700 million
• Net loss of ($72) million compared to net loss of ($73) million in the prior year period
• Adjusted EBITDA increased 6.1% to $659 million in line with Adjusted EBITDA guidance of $650 to $662 million
• Net loss per share of ($0.14) and Adjusted EPS of $0.57, within Adjusted EPS guidance range of $0.54 - $0.60
• Continued to make investments into our technology as well as investments to bring our largest client ever – the Federal Thrift – live ahead of schedule

Fourth Quarter Results

Consolidated Results

Revenue for the three months ended December 31, 2022 grew 9.0% to $942 million, as compared to $864 million in the prior year period. The growth was driven by a 10.0% increase in Employer Solutions revenue due to increased net commercial activity, project revenue, and volumes as well as acquisitions and a 2.2% increase in Professional Services revenue. Recurring revenues, which comprise approximately 84% of total revenue, increased by 8.8% to $800 million mainly due to growth in Employer Solutions revenue.

Gross profit for the three months ended December 31, 2022 was $342 million or 36.3% of revenue compared to $294 million, or 34.0% of revenue in the prior year period. The increase in gross profit was primarily driven by revenue growth as noted above, partially offset by increases in costs associated with the growth in revenues.

Selling, general and administrative expenses for the three months ended December 31, 2022 were $196 million, compared to $169 million in the prior year period. The increase was primarily due to increased compensation expenses related to share-based awards in line with overperformance relative to BPaaS bookings targets and higher costs related to the 2022 acquisition.

Interest expense for the three months ended December 31, 2022 increased to $33 million as compared to $29 million in the prior year period. The increase was primarily due to higher interest expense on our Term Loan due to movement in market interest rates.

The Company’s loss before income tax benefit for the three months ended December 31, 2022 of ($7) million compared to a profit before income tax expense of $97 million in the prior year period primarily due to non-operating fair value remeasurements of financial instruments and the tax receivable agreement.

Fourth Quarter 2022 Segment Results

Employer Solutions Results

Employer Solutions is driven by Alight’s digital, software and AI-led capabilities and spans total employee wellbeing and engagement, including integrated benefits administration, healthcare navigation, financial health, employee wellness and payroll.

Employer Solutions revenues for the three months ended December 31, 2022 grew 10.0% to $836 million, as compared to $760 million in the prior year period, as a result of increased net commercial activity, project revenue, and volumes as well as acquisitions. Recurring revenue grew 9.3% to $755 million, while project revenue grew 17.4% to $81 million as more project revenue shifted towards annual enrollment related work compared with prior years.

Employer Solutions gross profit for the three months ended December 31, 2022 was $318 million, as compared to $274 million in the prior year period, up 16.1% driven by the revenue growth as discussed above and lower expenses related to productivity initiatives, partially offset by employee compensation costs and increases in costs associated with growth of current and future revenues.

Employer Solutions Adjusted EBITDA for the three months ended December 31, 2022 was $240 million, as compared to $193 million in the prior year period, up 24.4% or $47 million primarily due to revenue growth as discussed above.

Professional Services Results

Professional Services revenues for the three months ended December 31, 2022 were up 2.2% to $95 million as compared to $93 million in the prior year period as a result of higher recurring revenue. Recurring revenue and project revenue each increased by $1 million.

Professional Services gross profit for the three months ended December 31, 2022 was $24 million as compared to $20 million in the prior year period. The increase was primarily due to revenue growth discussed above and lower costs from productivity initiatives.

Professional Services Adjusted EBITDA for the three months ended December 31, 2022 was $1 million as compared to an Adjusted EBITDA (loss) of ($3) million in the prior year period. The increase was primarily due to revenue growth discussed above and lower costs from productivity initiatives.

Hosted Business

Hosted Business revenues for the three months ended December 31, 2022 were $11 million, which was flat compared to the prior year period.

Hosted Business gross profit for the three months ended December 31, 2022 was an immaterial amount, which was flat compared to the prior year period.

Hosted Business Adjusted EBITDA for the three months ended December 31, 2022 was $1 million compared to an immaterial amount for the prior year period.

Full Year 2022 Results

We prepared our discussion of the results of operations by comparing the results of the Successor year ended December 31, 2022 to the combined Successor six months ended December 31, 2021 and Predecessor six months ended June 30, 2021 to provide enhanced comparability to the reader about the current year's results. We believe this approach provides a more meaningful comparison for the reader.

Consolidated Results

Revenues were $3,132 million for the Successor year ended December 31, 2022. Revenues were $1,554 million and $1,361 million for the Successor six months ended December 31, 2021 and the Predecessor six months ended June 30, 2021, respectively. The increase in revenue of 7.4% or $217 million over the combined Successor and Predecessor prior year was primarily driven by 8.6% growth in Employer Solutions revenue due to net commercial activity, acquisitions, and increased volumes, partially offset by largely flat Professional Services revenue and largely flat Hosted revenue.

Gross profit was $996 million for the Successor year ended December 31, 2022. Gross profit was $532 million and $435 million for the Successor six months ended December 31, 2021 and the Predecessor six months ended June 30, 2021, respectively. The increase of $29 million over the combined Successor and Predecessor prior year was primarily driven by revenue growth, partially offset by higher costs associated with the growth in current and future revenues including investments in key resources and recent acquisitions. This was partially offset by lower expenses related to productivity initiatives.

Selling, general and administrative expenses were $671 million for the Successor year ended December 31, 2022. Selling, general and administrative expenses were $304 million and $222 million for the Successor six months ended December 31, 2021 and the Predecessor six months ended June 30, 2021, respectively. The increase of $145 million over the combined Successor and Predecessor prior year was primarily due to a rise in compensation expenses related to non-cash stock awards issued in the third quarter of 2021 and the impact of overperformance relative to BPaaS bookings targets on these awards and costs related to acquisitions.

Interest expense was $122 million for the Successor year ended December 31, 2022. Interest expense was $57 million and $123 million for the Successor six months ended December 31, 2021 and the Predecessor six months ended June 30, 2021, respectively. The $58 million reduction from the combined Successor and Predecessor prior year was primarily due to the redemption of our unsecured senior notes and partial paydown of our term loan in conjunction with the business combination completed during the third quarter of 2021, partially offset by higher interest expense on our term loan due to movement in market interest rates.

Loss before income tax expense (benefit) was $41 million for the Successor year ended December 31, 2022. Loss before income tax expense (benefit) was $23 million and $30 million for the Successor six months ended December 31, 2021 and the Predecessor six months ended June 30, 2021, respectively. The change was due to the drivers identified above and the fair value remeasurement associated with certain liabilities.

Balance Sheet Highlights

As of December 31, 2022, the Company’s cash and cash equivalents balance was $250 million, total debt was $2,823 million and total debt net of cash and cash equivalents was $2,573 million.

The Company’s debt portfolio, due to swaps, is 70% fixed rate for 2022 through 2024 and 50% fixed rate for 2025 and has no significant debt maturity until 2025.

Subsequent Events

On February 20, 2023, the Company approved, a two-year strategic transformation restructuring program (the “Program”) intended to accelerate the Company’s back-office infrastructure into the cloud and transform its operating model, leveraging technology in order to reduce its overall future costs. The Program includes process and system optimization, third-party costs associated with technology infrastructure transformation, and the elimination of certain full-time positions. The Company currently expects to record in the aggregate approximately $140 million in pre-tax restructuring charges over the next two years with an estimated annual savings of over $100 million after the Program is completed. The Program is expected to commence during the first quarter of 2023 and to be substantially completed over an estimated two-year period.

Business Outlook

Given the strong results in 2022 and recent momentum, the Company is introducing its full-year 2023 outlook:

• Revenue of $3.47 billion to $3.51 billion (growth of 11% to 12%) on a higher 2022 revenue base than the Company’s original guidance.
• Adjusted EBITDA in the range of $735 million to $750 million (growth of 12% to 14%).
• Adjusted diluted EPS of $0.62 to $0.67 (growth of 9% to 18%).
• BPaaS total contract value bookings of $900 million to $1.0 billion.
• Operating Cash Flow Conversion rate of 45-55%, up from 43% in the prior year.

Adjusted EBITDA, Adjusted diluted EPS, and Operating Cash Flow Conversion are non-GAAP measures. Refer to “Non-GAAP Financial Measures” below for more information. Reconciliations of projected non-GAAP measures included in the “Business Outlook” section of this press release are not included as they cannot be provided without unreasonable effort because of the inherent difficulty of accurately forecasting the occurrence and financial impact of the various adjusting items necessary for such reconciliation that have not yet occurred, are out of our control, or cannot be reasonably predicted. For the same reasons, we are unable to assess the probable significance of the unavailable information, which could have a material impact on our future GAAP financial results.

Earnings Conference Call and Webcast Information

A conference call to discuss the Company’s fourth-quarter and full-year 2022 financial results is scheduled for today, February 21, 2023 at 4:00 p.m. Central Time (5:00 p.m. Eastern Time). Interested parties can listen to the conference call by dialing 1-877-407-0792 or 1-201-689-8263, or by accessing the live webcast and accompanying presentation materials by logging on to the Investor Relations section on the Company’s website at http://investor.alight.com. A replay of the conference call and the accompanying presentation materials will be available on the investor relations website for approximately 90 days.

About Alight Solutions

Alight is a leading cloud-based human capital technology and services provider that powers confident health, wealth and wellbeing decisions for 36 million people and dependents. Our Alight Worklife^® platform combines data and analytics with a simple, seamless user experience. Supported by our global delivery capabilities, Alight Worklife is transforming the employee experience for people around the world. With personalized, data-driven health, wealth, pay and wellbeing insights, Alight brings people the security of better outcomes and peace of mind throughout life’s big moments and most important decisions. Learn how Alight unlocks growth for organizations of all sizes at alight.com.

Forward-Looking Statements

This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended (the “Securities Act”), and Section 21E of the Securities Exchange Act of 1934, as amended. These statements include, but are not limited to, statements related to the expectations regarding the performance and outlook for Alight’s business, financial results, liquidity and capital resources, and other non-historical statements, including certain statements in the “Business Outlook” section of this presentation. In some cases, these forward-looking statements can be identified by the use of words such as “outlook,” “believes,” “expects,” “potential,” “continues,” “may,” “will,” “should,” “could,” “seeks,” “projects,” “predicts,” “intends,” “plans,” “estimates,” “anticipates” or the negative version of these words or other comparable words. Such forward-looking statements are subject to various risks and uncertainties including, among others, risks related to declines in economic activity in the industries, markets, and regions our clients serve, including as a result of increases in inflation rates or interest rates or changes in monetary and fiscal policies, risks related to the performance of our information technology systems and networks, risks related to our ability to maintain the security and privacy of confidential and proprietary information, risks related to changes in regulation, and , competition in our industry. Additional factors that could cause Alight’s results to differ materially from those described in the forward-looking statements can be found under the section entitled “Risk Factors” of Alight’s Annual Report on Form 10-K, filed with the Securities and Exchange Commission (the "SEC") on March 10, 2022, as such factors may be updated from time to time in Alight's filings with the SEC, which are, or will be, accessible on the SEC's website at www.sec.gov. Accordingly, there are or will be important factors that could cause actual outcomes or results to differ materially from those indicated in these statements. These factors should not be construed as exhaustive and should be considered along with other factors noted in this presentation and in Alight’s filings with the SEC. Alight undertakes no obligation to publicly update or review any forward-looking statement, whether as a result of new information, future developments or otherwise, except as required by law.

Financial Statement Presentation

This press release includes certain historical consolidated financial and other data for Alight Holding Company, LLC (formerly known as Tempo Holding Company, LLC) (“Alight Holdings”) and its subsidiaries. In connection with the completion of our business combination transaction with FTAC on July 2, 2021 (the “Business Combination”), we undertook certain reorganization transactions so that substantially all of our assets and business are held by Alight Holdings, of which Alight, Inc. is the managing member.

As a result of the Business Combination, for accounting purposes, the Company is the acquirer and Alight Holdings is the acquiree and accounting predecessor. While the Closing Date was July 2, 2021, we determined the impact of one day would be immaterial to the results of operations. As such, we utilized July 1, 2021 as the date of the Business Combination for accounting purposes. As a result of the Business Combination, the tables in this press release present selected financial data for the Successor for the three and twelve months ended December 31, 2022, the Successor for the three and six months ended December 31, 2021, and the Predecessor for the six months ended June 30, 2021.

Non-GAAP Financial Measures

Pursuant to the requirements of Regulation G, the Company has provided a reconciliation of each non-GAAP financial measure used in this press release to the most directly comparable GAAP financial measure in the tables below. The presentation of non-GAAP financial measures is used to enhance our investors’ and lenders’ understanding of certain aspects of our financial performance. This discussion is not meant to be considered in isolation, superior to, or as a substitute for the directly comparable financial measures prepared in accordance with GAAP.

We prepared our discussion of the results of operations by comparing the results of the Successor three months ended December 31, 2022 to the Predecessor three months ended December 31, 2021 and the Successor year ended December 31, 2022 compared to the combined Successor six months ended December 31, 2021 and Predecessor six months ended June 30, 2021. This presentation is not considered to be prepared in accordance with GAAP and has not been prepared as pro forma results under applicable regulations. We believe the combined results provide a more meaningful basis of comparison and is useful in identifying current business trends for the periods presented.

Adjusted EBITDA, which is defined as earnings before interest, taxes, depreciation and intangible amortization adjusted for the impact of certain non-cash and other items that we do not consider in the evaluation of ongoing operational performance, is a non-GAAP financial measure used by management and our stakeholders to provide useful supplemental information that enables a better comparison of our performance across periods. Both Adjusted EBITDA and Adjusted EBITDA less Capital Expenditures are non-GAAP measures that are used by management and stakeholders to evaluate our core operating performance.

Adjusted Net Income, which is defined as net loss attributable to Alight, Inc. adjusted for intangible amortization and the impact of certain non-cash items that we do not consider in the evaluation of ongoing operational performance, is a non-GAAP financial measure used solely for the purpose of calculating Adjusted Diluted Earnings Per Share.

Adjusted Diluted Earnings per Share is defined as Adjusted Net Income divided by the adjusted weighted-average number of shares of Alight Inc. common stock, diluted. Adjusted Diluted Earnings per Share is used by us and our investors to evaluate our core operating performance and to benchmark our operating performance against our competitors.

Operating Cash Flow Conversion is defined as cash provided by operating activities divided by Adjusted EBITDA. Operating Cash Flow Conversion is used by management and stakeholders to evaluate our core operating performance.

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