Dialpad, the AI-first communications and agentic platform defining the next era of business conversations and actions, today announced the appointment of its interim finance leader, Brett Reed, as Chief Financial Officer. The move formalizes Dialpad’s finance leadership as the company scales to meet growing demand from the world’s largest enterprise organizations.

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Brett Reed, Chief Financial Officer, Dialpad

"The enterprise market is moving past the experimental phase of AI and into a phase of rigorous execution," said Craig Walker, CEO and Co-founder of Dialpad. "Brett is a high-impact leader who has a strong reputation with the investment community and knows exactly what it takes to scale a world-class organization. By naming him CFO, we’re ensuring Dialpad has the financial discipline and the 'A-team' in place to get after the massive opportunity in Agentic AI for our customers."

With more than 20 years of financial management experience, including Salesforce and Vlocity, Reed brings the strategic rigor and pattern recognition required for Dialpad’s continued expansion into the public-scale enterprise market. His leadership ensures that as Dialpad's customers transition to autonomous AI solutions, they are supported by a partner built for long-term scale and enterprise-grade performance.

"Dialpad has built the most complete and AI-native platform the way business actually works today – and with our leading agentic capabilities, we are defining how businesses will work in the future," said Brett Reed, CFO. "I am thrilled to take on this role as we streamline our operations to deliver the performance, security, and measurable value that our enterprise customers demand."

About Dialpad

Dialpad is the AI-first communications and agentic platform defining the next era of business conversations and actions. From customer service to sales to unified communications, Dialpad delivers AI-enhanced experiences for customers worldwide including Randstad, Nasdaq, Express Scripts, T-Mobile, Motorola Solutions, Tractor Supply, and Texas Roadhouse.

Backed by Andreessen Horowitz, GV, ICONIQ Capital, T-Mobile, and OMERS, Dialpad is leading the Agentic AI revolution in business communications.

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"The enterprise market is moving past the experimental phase of AI and into a phase of rigorous execution." Craig Walker, CEO and Co-founder of Dialpad