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Leveraging the power of conversational AI for an improved customer experience

By: Zexprwire

Dubai, UAE, 13th March 2023, ZEXPRWIRE, Conversational AI is the use of technologies that allows for the synthetic generation of brainpower  enabling machines to be capable of understanding, processing and even responding to human  language. Conversational AI encompasses a multitude of technologies that work cohesively to  encourage efficient, automated communication via text, speech, or other mediums in order to  decipher consumer intent, decipher language context, and respond using humane mannerisms. It has  been successfully used in marketing, retail, and even banking in order to enhance the customer  experience.  

With this momentum, Verve Management is proud to present the 3rd Annual Conversational AI  Summit on the 14th and 15th of March, at the Swissôtel Al Murooj Dubai, UAE. The summit will be a gathering of digital strategy and consumer experience professionals, with the event featuring a diverse  line-up of speakers who will delve into the latest challenges, developments and opportunities the  world of Conversational AI has to offer. The 3rd Annual Conversational AI Summit will bring together  top industry, leaders, experts, and innovators to share their insights and experiences on the current  state of Conversational AI and its expected future trajectory. Attendees will have the chance to hear  from keynote speakers, and participate in networking with the leading professionals of the industry  and other like-minded individuals. 

The event will range in a variety of topics, including Conversational AI and its impact and collaboration  with the Metaverse, the reach of AI into the arena of banking and automated consumer experiences,  with the inclusion of Conversational AI and blockchain technologies and its impact on the consumer  experience. The concept of Conversational AI’s reach today in improving our consumer interaction,  problem-solving, and service delivery is also a focus of what the summit has to offer. Immerse yourself  into the world of Conversational AI and learn more about its role in shaping the world, and how it can  be leveraged into pioneering a positive shift in society.  

A brief mention of only some of the speakers set to speak at the summit, to lead worldly discussions of our new reality are:  

– Srinivasan Sampath – Acting Chief Technology Officer at First Abu Dhabi Bank (FAB) – Sachin Gadoya – Co-founder & CEO & Musafir Business 

– Wael Khaleel AbuRizq – AI & Advanced Analytics Advisor, Abu Dhabi Digital Authority – Rob Beswick – Managing Director, Virgin Mobile UAE 

– Lubna Salah Zaitouni – Senior Specialist – Economics, Ministry of Economy 

As we accelerate into the future of banking, we need to leverage the latest innovations to underpin  our ongoing digital transformation efforts to meet our customers’ increasing digital needs.” Said 

Srinivasan Sampath − Acting Chief Technology Officer at First Abu Dhabi Bank. This showcases our  objective for this event: a world where Conversational AI is recognized, utilized, and innovated for the  seamless integration and provision of the most refined consumer experience in the dynamic arena of  consumer satisfaction.  

Join us for the 3rd Annual Conversational AI Summit and delve deeper into the minds of some of the  leading professionals of today and absorb what they, and the discussions yet to come, have to offer. 

To register to be a part of this summit, please reach out to us at Visit our website: 


Organizer: Verve Management  

Name: Nisha Zakkir  

Designation: Marketing Executive  

Email ID:

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