As the established No.1 premium car detailing service in the U.K. for more than 17 years, ‘Valet Spa’ is set to shake up the U.S. car detailing industry with a fresh new car care experience at premium malls.
Valet Spa’s third location is now open at the popular Scottsdale Fashion Sqaure Mall, coming after great success of their two locations at Tyson’s Corner, VA & Westfield Montgomery, MD. Valet Spa will delight customers with an unrivaled level of customer care, quality, and aftercare support that could only be found at a top premium car brand dealership.
“Valet Spa is taking the U.S. car detailing & valet parking model and transforming it in the vision of European flair,” said Co Founder & Vision Creator Colin Thomas. “We’ve been interested in the American mall market for a few years now and look forward to providing our exceptional services at another one of the top American shopping destinations.”
“We’re going to help customers fall in love with their cars again,” Leah Watts, Marketing Manager commented. “Customers can rest assured that their cars will look, smell, and feel showroom-clean. We want our customers to rekindle that sense of pride while driving around, as if their car were a brand-new vehicle, fresh off of the lot.”
Manned by a dedicated service team, customers will be welcomed into a modern environment, where they can experience the services being performed on their vehicle using interactive digital service menus. Once a service is selected, customers will be able to leave their vehicle with the Valet Spa team and head off for a bite to eat, to enjoy some shopping, or to walk the expansive mall.
“Customer satisfaction is at the heart of everything we do,” commented Leah. “We all invest a lot of emotion into buying our cars, they are the second largest investment we make, and we even give them names! That’s exactly why we focus so much on ensuring that our customers feel delighted with our service and the way they are treated.”
Valet Spa is now open at Scottsdale Fashion Square Mall with two additional facilities set to open in prime retail locations in the fall.
Company Background: Valet Spa Car Detailers is the latest success story for the U.K.-based premium car detailing firm, ‘H2O’ Established in 2003 with 17 car detailing centres throughout the UK. H20 has operated out of the UK’s most premiere shopping malls for nearly 20 years. H20 is firmly renowned for providing exceptional customer care and an engaging customer journey.
“Excellent customer service at valet spa. My car loved the treatment and came out shining! Great service with a smile and professionalism.” – Kali
“I have been to Valet Spa several times and with each visit I’m extremely satisfied! They are always quick, efficient, and have my car looking new again.” – Brittany
“They did a great job detailing my car. It looks showroom ready. Highly recommend!” – Clayton