DBD 12.31.2011 - 10K
Table of Contents


UNITED STATES SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-K
x
ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 
For the fiscal year ended December 31, 2011
OR
o
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 
For the transition period from    to
Commission file number 1-4879
Diebold, Incorporated
(Exact name of Registrant as specified in its charter)
Ohio
34-0183970
(State or other jurisdiction of
incorporation or organization)
(I.R.S. Employer Identification No.)
 
 
5995 Mayfair Road,
P.O. Box 3077, North Canton, Ohio
44720-8077
(Address of principal
executive offices)
(Zip Code)
Registrants telephone number, including area code (330) 490-4000
Securities registered pursuant to Section 12(b) of the Act:
Title of each class
Name of each exchange on which registered:
Common Shares $1.25 Par Value
New York Stock Exchange
Securities registered pursuant to Section 12(g) of the Act:
None
Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.  Yes o  No x
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or 15(d) of the Exchange Act.  Yes o  No x
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.  Yes x  No o
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).  Yes x  No o
Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K.  o
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act.
Large  accelerated filer x
Accelerated filer o
Non-accelerated filer o
Smaller reporting company o
(do not check if a smaller reporting company)

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act).  Yes o  No x

Approximate aggregate market value of the voting and non-voting common equity held by non-affiliates as of June 30, 2011, based upon the closing price on the New York Stock Exchange on June 30, 2011, was $1,990,604,029.

Number of shares of common stock outstanding as of February 10, 2012 was 65,539,124.

DOCUMENTS INCORPORATED BY REFERENCE
Listed hereunder are the documents, portions of which are incorporated by reference, and the parts of this Form 10-K into which such portions are incorporated:
Diebold, Incorporated Proxy Statement for 2012 Annual Meeting of Shareholders to be held on April 26, 2012, portions of which are incorporated by reference into Part III of this Form 10-K.





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Table of Contents

PART I

ITEM 1: BUSINESS
(Dollars in thousands)

GENERAL
Diebold, Incorporated (collectively with its subsidiaries, the Company) was incorporated under the laws of the state of Ohio in August 1876, succeeding a proprietorship established in 1859.

The Company is a global leader in providing integrated self-service delivery and security systems and services to primarily the financial, commercial, government and retail markets. Sales of systems and equipment are made directly to customers by the Company’s sales personnel, manufacturers’ representatives and distributors globally. The sales and support organizations work closely with customers and their consultants to analyze and fulfill the customers’ needs.

The Company’s vision is to be recognized as the essential partner in creating and implementing ideas that optimize convenience, efficiency and security. This vision is the guiding principle behind the Company’s transformation to becoming a more software-led services company. Services comprise more than 50 percent of the Company’s revenue. The Company expects that this percentage will continue to grow over time as the Company continues to build on its strong base of maintenance and advanced services to deliver world-class integrated services.

PRODUCT AND SERVICE SOLUTIONS
The Company has two core lines of business: Self-Service Solutions and Security Solutions, which the Company integrates based on the customers’ needs. Financial information for the product and service solutions can be found in note 19 to the consolidated financial statements, which is contained in Item 8 of this annual report on Form 10-K.

Self-Service Solutions
One popular example of self-service solutions is the automated teller machine (ATM). The Company offers an integrated line of self-service technologies and services, including comprehensive ATM outsourcing, ATM security, deposit and payment terminals and software. The Company is a leading global supplier of ATMs and related services and holds the leading market position in many countries around the world.

Self-Service Support and Managed Services
From analysis and consulting to monitoring and repair, the Company provides value and support to its customers every step of the way. Services include installation and ongoing maintenance of our products, OpteView® remote services, availability management, branch transformation and distribution channel consulting. Outsourced and managed services include remote monitoring, troubleshooting for self-service customers, transaction processing, currency management, maintenance services and full support via person to person or online communication.

Self-Service Products
The Company offers a wide variety of self-service solutions. Self-service products include a full range of ATMs and teller automation, including deposit automation technology such as check-cashing machines, bulk cash recyclers and bulk check deposit.

Self-Service Software
The Company offers software solutions consisting of multiple applications that process events and transactions. These solutions are delivered on the appropriate platform, allowing the Company to meet customer requirements while adding new functionality in a cost-effective manner.

Security Solutions
From the safes and vaults that the Company first manufactured in 1859 to the full range of advanced security offerings it provides today, the Company’s integrated security solutions contain best-in-class products and award-winning services for its customers’ unique needs. The Company provides its customers with the latest technological advances to better protect their assets, improve their workflow and increase their return on investment. These solutions are backed with experienced sales, installation and service teams. The Company is a leader in providing physical and electronic security systems as well as assisted transactions, providing total security systems solutions to financial, retail, commercial and government markets.




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Physical Security and Facility Products
The Company provides security solutions and facility products, pneumatic tube systems for drive-up lanes, vaults, safes, depositories, bullet-resistive items and undercounter equipment.

Electronic Security Products
The Company provides a broad range of electronic security products including digital surveillance, access control systems, biometric technologies, alarms and remote monitoring and diagnostics.

Monitoring and Services
The Company provides security monitoring solutions including fire, managed access control, energy management, remote video management and storage, as well as logical security.

Integrated Solutions
The Company provides end-to-end outsourcing solutions with a single point of contact to help customers maximize their self-service channel by incorporating new technology, meeting compliance and regulatory mandates, protecting their institutions, and reducing costs, all while ensuring a high level of service for their customers. Each unique solution may include hardware, software, services or a combination of all three components. The Company provides value to its customers by offering a comprehensive array of integrated services and support. The Company’s service organization provides strategic analysis and planning of new systems, systems integration, architectural engineering, consulting and project management that encompass all facets of a successful financial self-service implementation. The Company also provides design, products, service, installation, project management and monitoring of electronic security products to financial, government, retail and commercial customers.

Election Systems
The Company is a provider of voting equipment and related products and services in Brazil. The Company provides elections equipment, networking, tabulation and diagnostic software development, training, support and maintenance.

OPERATIONS
The principal raw materials used by the Company in its manufacturing operations are steel, plastics, and electronic parts and components, which are purchased from various major suppliers. These materials and components are generally available in ample quantities. Within the Company's services operations, fuel is a significant cost factor.

The Company’s operating results and the amount and timing of revenue are affected by numerous factors including production schedules, customer priorities, sales volume and sales mix. During the past several years, the Company has changed the focus of its self-service business to that of a total solutions and integrated services approach. The value of unfilled orders is not a meaningful indicator of future revenues due to the significant portion of revenues derived from the Company’s growing service-based business, for which order information is not available. Therefore, the Company believes that backlog information is not material to an understanding of its business.

The Company carries working capital mainly related to trade receivables and inventories. Inventories generally are only manufactured or purchased as orders are received from customers. The Company’s normal and customary payment terms generally range from net 30 to 90 days from date of invoice. The Company generally does not offer extended payment terms. The Company also provides financing arrangements to customers that are largely classified and accounted for as sales-type leases. As of December 31, 2011, the Company’s net investment in finance lease receivables was $98,296.

The Company’s sales to government markets represent a small portion of total sales. Domestically, the Company’s contracts with its government customers do not contain fiscal funding clauses. In the event that such a clause exists, revenue would not be recognizable until the funding clause was satisfied. Internationally, contracts with Brazil’s government customers are subject to a maximum twenty-five percent quantity adjustment prior to the Company purchasing any raw materials under the contracted purchasing schedule.

SEGMENTS AND FINANCIAL INFORMATION ABOUT GEOGRAPHIC AREAS
The Company manages its businesses on a geographic basis and reports the following two segments: Diebold North America (DNA) and Diebold International (DI). The DNA segment sells and services financial and retail systems in the United States and Canada. The DI segment sells and services financial and retail systems over the remainder of the globe through wholly-owned subsidiaries, majority-owned joint ventures and independent distributors in most major countries throughout Europe, the Middle East, Africa, Latin America and in the Asia Pacific region (excluding Japan and Korea). Segment financial information can be found in note 19 to the consolidated financial statements, which is incorporated herein by reference.


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Sales to customers outside the United States in relation to total consolidated net sales were $1,494,681 or 52.7 percent in 2011, 1,560,879 or 55.3 percent in 2010 and 1,383,132 or 50.9 percent in 2009.

Property, plant and equipment, at cost, located in the United States totaled $455,814, $454,666 and $436,227 as of December 31, 2011, 2010 and 2009, respectively, and property, plant and equipment, at cost, located outside the United States totaled $186,442, $191,569 and $177,150 as of December 31, 2011, 2010 and 2009, respectively.

Additional financial information regarding the Company’s international operations is included in note 19 to the consolidated financial statements, which is incorporated herein by reference. The Company’s non-U.S. operations are subject to normal international business risks not generally applicable to domestic business. These risks include currency fluctuation, new and different legal and regulatory requirements in local jurisdictions, political and economic changes and disruptions, tariffs or other barriers, potentially adverse tax consequences and difficulties in staffing and managing foreign operations.

COMPETITION
The Company participates in many highly competitive businesses with some products and services in competition directly with similar products and services and others with alternative products that have similar uses or produce similar results. The Company believes, based upon outside independent industry surveys, that it is a leading manufacturer of and services provider for financial self-service systems in the United States and is also a market leader internationally. The Company distinguishes itself by providing unique value with a wide range of software-led services tailored to meet customers' needs. In the area of automated transaction systems, the Company competes on a global basis primarily with NCR Corporation and Wincor-Nixdorf. On a regional basis, the Company competes with many other hardware and software companies such as Grg Equipment Co. and Nautilus Hyosung in Asia Pacific and Itautec and Perto in Latin America. In serving the security product and service markets for the financial services industry, the Company competes with national, regional and local security companies. Of these competitors, some compete in only one or two product lines, while others sell a broader spectrum of products. The unavailability of comparative sales information and the large variety of individual products make it difficult to give reasonable estimates of the Company’s competitive ranking in or share of the market in its security product fields of activity. However, the Company is ranked as one of the top integrators in the security market.

The Company provides elections systems product solutions and support to the government in Brazil. Competition in this market is limited and based upon technology pre-qualification demonstrations to the government. Due to the technology investment required in elections systems, barriers to entry in this market are high.

RESEARCH, DEVELOPMENT AND ENGINEERING
Customer demand for self-service and security technologies is growing. In order to meet this demand, the Company is focused on delivering innovation to its customers by continuing to invest in technology solutions that enable customers to reduce costs and improve efficiency. Expenditures for research, development and engineering initiatives were $78,108, $74,225 and $72,026 in 2011, 2010 and 2009, respectively. In 2011, the Company introduced its Opteva® Flex PerformanceSM Series that redefines what financial institutions should expect from an ATM. The Flex Performance Series is the Company's most reliable self-service terminals to date, bringing together all of today's advanced self-service functionalities – from accepting cash and check deposits and dispensing cash to full recycling – all in one ATM model.

PATENTS, TRADEMARKS, LICENSES
The Company owns patents, trademarks and licenses relating to certain products in the United States and internationally. While the Company regards these as items of importance, it does not deem its business as a whole, or any industry segment, to be materially dependent upon any one item or group of items.

ENVIRONMENTAL
Compliance with federal, state and local environmental protection laws during 2011 had no material effect upon the Company’s business, financial condition or results of operations.

EMPLOYEES
At December 31, 2011, the Company employed 16,515 associates globally. The Company’s service staff is one of the financial industry’s largest, with professionals in more than 600 locations and representation in nearly 90 countries worldwide.




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EXECUTIVE OFFICERS
Refer to Part III, Item 10 of this annual report on Form 10-K for information on the Company's executive officers, which is incorporated herein by reference.

AVAILABLE INFORMATION
The Company uses its Investor Relations web site, www.diebold.com/investors, as a channel for routine distribution of important information, including news releases, analyst presentations and financial information. The Company posts filings as soon as reasonably practicable after they are electronically filed with, or furnished to, the U.S. Securities and Exchange Commission (SEC), including its annual, quarterly, and current reports on Forms 10-K, 10-Q, and 8-K; its proxy statements; and any amendments to those reports or statements. All such postings and filings are available on the Company’s Investor Relations web site free of charge. In addition, this web site allows investors and other interested persons to sign up to automatically receive e-mail alerts when the Company posts news releases and financial information on its web site. The SEC also maintains a web site, www.sec.gov, that contains reports, proxy and information statements, and other information regarding issuers that file electronically with the SEC. The content on any web site referred to in this annual report on Form 10-K is not incorporated by reference into this annual report unless expressly noted.

ITEM 1A: RISK FACTORS

The following are certain risk factors that could affect our business, financial condition, operating results and cash flows. These risk factors should be considered in connection with evaluating the forward-looking statements contained in this annual report on Form 10-K because they could cause actual results to differ materially from those expressed in any forward-looking statement. The risk factors highlighted below are not the only ones we face. If any of these events actually occur, our business, financial condition, operating results or cash flows could be negatively affected.

We caution the reader to keep these risk factors in mind and refrain from attributing undue certainty to any forward-looking statements, which speak only as of the date of this annual report on Form 10-K.

Demand for and supply of our products and services may be adversely affected by numerous factors, some of which we cannot predict or control. This could adversely affect our operating results.
Numerous factors may affect the demand for and supply of our products and services, including:

changes in the market acceptance of our products and services;
customer and competitor consolidation;
changes in customer preferences;
declines in general economic conditions;
changes in environmental regulations that would limit our ability to sell products and services in specific markets;
macro-economic factors affecting banks, credit unions and other financial institutions may lead to cost-cutting efforts by customers, which could cause us to lose current or potential customers or achieve less revenue per customer; and
availability of purchased products.

If any of these factors occur, the demand for and supply of our products and services could suffer, and this would adversely affect our results of operations.

Increased raw material and energy costs could reduce our income.
The primary raw materials in our financial self-service, security and election systems product and service solutions are steel, plastics and electronic parts and components. The majority of our raw materials are purchased from various local, regional and global suppliers pursuant to long-term supply contracts. However, the price of these materials can fluctuate under these contracts in tandem with the pricing of raw materials.

In addition, energy prices, particularly petroleum prices, are cost drivers for our business. In recent years, the price of petroleum has been highly volatile, particularly due to the unstable political conditions in the Middle East and increasing international demand from emerging markets. Price increases in fuel and electricity costs, such as those increases which may occur from climate change legislation or other environmental mandates, will continue to increase our cost of operations. Any increase in the costs of energy
would also increase our transportation costs. Although we attempt to pass on higher raw material and energy costs to our customers, it is often not possible given the competitive markets in which we operate.



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Our business may be affected by general economic conditions, cyclicality and uncertainty and could be adversely affected during economic downturns.
Demand for our products is affected by general economic conditions and the business conditions of the industries in which we sell our products and services. The business of most of our customers, particularly our financial institution customers, is, to varying degrees, cyclical and has historically experienced periodic downturns. Under difficult economic conditions, customers may seek to reduce discretionary spending by forgoing purchases of our products and services. This risk is magnified for capital goods purchases such as ATMs and physical security products. In addition, downturns in our customer’s industries, even during periods of strong general economic conditions, could adversely affect the demand for our products and services, and our sales and operating results.

In particular, economic difficulties in the U.S. credit markets and the global markets have led to an economic recession in some or all of the markets in which we operate. As a result of these difficulties and other factors, financial institutions have failed and may continue to fail resulting in a loss of current or potential customers, or deferred or canceled sales orders, including orders previously placed. Any customer deferrals or cancellations could materially affect our sales and operating results.

Additionally, the unstable political conditions in the Middle East or the sovereign debt concerns of certain countries could lead to further financial, economic and political instability, and this could lead to an additional deterioration in general economic conditions.

We may be unable to achieve, or may be delayed in achieving, our cost-cutting initiatives, and this may adversely affect our operating results and cash flow.
We have launched a number of cost-cutting initiatives, including restructuring initiatives, to improve operating efficiencies and reduce operating costs. Although we have achieved a substantial amount of annual cost savings associated with these cost-cutting initiatives, we may be unable to sustain the cost savings that we have achieved. In addition, if we are unable to achieve, or have any unexpected delays in achieving additional cost savings, our results of operations and cash flow may be adversely affected. Even if we meet our goals as a result of these initiatives, we may not receive the expected financial benefits of these initiatives.

We face competition that could adversely affect our sales and financial condition.
All phases of our business are highly competitive. Some of our products are in direct competition with similar or alternative products provided by our competitors. We encounter competition in price, delivery, service, performance, product innovation, product recognition and quality.

Because of the potential for consolidation in any market, our competitors may become larger, which could make them more efficient and permit them to be more price-competitive. Increased size could also permit them to operate in wider geographic areas and enhance their abilities in other areas such as research and development and customer service. As a result, this could also reduce our profitability.

Our competitors can be expected to continue to develop and introduce new and enhanced products. This could cause a decline in market acceptance of our products. In addition, our competitors could cause a reduction in the prices for some of our products as a result of intensified price competition. Also, we may be unable to effectively anticipate and react to new entrants in the marketplace competing with our products.

Competitive pressures can also result in the loss of major customers. An inability to compete successfully could have an adverse effect on our operating results, financial condition and cash flows in any given period.

Additional tax expense or additional tax exposures could affect our future profitability.
We are subject to income taxes in both the United States and various non-U.S. jurisdictions, and our domestic and international tax liabilities are dependent upon the distribution of income among these different jurisdictions. Our tax expense includes estimates of additional tax which may be incurred for tax exposures and reflects various estimates and assumptions, including assessments of future earnings of the Company that could affect the valuation of our net deferred tax assets. Our future results could be adversely affected by changes in the effective tax rate as a result of a change in the mix of earnings in countries with differing statutory tax rates, changes in the overall profitability of the Company, changes in tax legislation, changes in the valuation of deferred tax assets and liabilities, the results of audits and examinations of previously filed tax returns and continuing assessments of our tax exposures. If we change our intention to repatriate cash and cash equivalents and short-term investments residing in international tax jurisdictions, there could be a negative impact on foreign and domestic taxes.




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In international markets, we compete with local service providers that may have competitive advantages.
In a number of international markets, especially those in Asia Pacific and Latin America, we face substantial competition from local service providers that offer competing products and services. Some of these companies may have a dominant market share in their territories and may be owned by local stakeholders. This could give them a competitive advantage. Local providers of competing products and services may also have a substantial advantage in attracting customers in their country due to more established branding in that country, greater knowledge with respect to the tastes and preferences of customers residing in that country and/or their focus on a single market. Further, the local providers may have greater regulatory and operational flexibility since we are subject to both U.S. and foreign regulatory requirements.

Because our operations are conducted worldwide, they are affected by risks of doing business abroad.
We generate a significant percentage of revenue from sales and service operations conducted outside the United States. Revenue from international operations amounted to approximately 52.7 percent in 2011, 55.3 percent in 2010 and 50.9 percent in 2009 of total revenue during these respective years.

Accordingly, international operations are subject to the risks of doing business abroad, including the following:

fluctuations in currency exchange rates;
transportation delays and interruptions;
political and economic instability and disruptions;
restrictions on the transfer of funds;
the imposition of duties and tariffs;
import and export controls;
changes in governmental policies and regulatory environments;
disadvantages of competing against companies from countries that are not subject to U.S. laws and regulations, including the Foreign Corrupt Practices Act (FCPA);
labor unrest and current and changing regulatory environments;
the uncertainty of product acceptance by different cultures;
the risks of divergent business expectations or cultural incompatibility inherent in establishing joint ventures with foreign partners;
difficulties in staffing and managing multi-national operations;
limitations on the ability to enforce legal rights and remedies;
reduced protection for intellectual property rights in some countries; and
potentially adverse tax consequences, including repatriation of profits.

Any of these events could have an adverse effect on our international operations by reducing the demand for our products or decreasing the prices at which we can sell our products, thereby adversely affecting our financial condition or operating results. We may not be able to continue to operate in compliance with applicable customs, currency exchange control regulations, transfer pricing regulations or any other laws or regulations to which we may be subject. In addition, these laws or regulations may be modified in the future, and we may not be able to operate in compliance with those modifications.

Additionally, there are ongoing concerns regarding the short- and long-term stability of the euro and its ability to serve as a single currency for a variety of individual countries. These concerns could lead individual countries to revert, or threaten to revert, to their former local currencies, which could lead to the dissolution of the euro. Should this occur, the assets we hold in a country that re-introduces its local currency could be significantly devalued. Furthermore, the dissolution of the euro could cause significant volatility and disruption to the global economy, which could impact our financial results. Finally, if it were necessary for us to conduct our business in additional currencies, we would be subjected to additional earnings volatility as amounts in these currencies are translated into U.S. dollars.

We may be exposed to liabilities under the Foreign Corrupt Practices Act, and any determination that the Company or any of its subsidiaries has violated the Foreign Corrupt Practices Act could have a material adverse effect on our business.
We are subject to compliance with various laws and regulations, including the FCPA and similar worldwide anti-bribery laws, which generally prohibit companies and their intermediaries from engaging in bribery or making other improper payments to foreign officials for the purpose of obtaining or retaining business or gaining an unfair business advantage.  The FCPA also requires proper record keeping and characterization of such payments in our reports filed with the SEC.  

While our employees and agents are required to comply with these laws, we operate in many parts of the world that have experienced governmental and commercial corruption to some degree and, in certain circumstances, strict compliance with anti-bribery laws


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may conflict with local customs and practices.  Foreign companies, including some that may compete with us, may not be subject to the FCPA. Accordingly, such companies may be more likely to engage in activities prohibited by the FCPA, which could have a significant adverse impact on our ability to compete for business in such countries. 

Despite our commitment to legal compliance and corporate ethics, we cannot ensure that our policies and procedures will always protect us from intentional, reckless or negligent acts committed by our employees or agents.  Violations of these laws, or allegations of such violations, could disrupt our business and result in financial penalties, debarment from government contracts and other consequences that may have a material adverse effect on our business, financial condition or results of operations.

In particular, during the second quarter of 2010, while conducting due diligence in connection with a potential acquisition in Russia, the Company identified certain transactions and payments by its subsidiary in Russia (primarily during 2005 to 2008) that potentially implicate the FCPA, particularly the books and records provisions of the FCPA. As a result, the Company conducted a global internal review and collected information related to its global FCPA compliance. In the fourth quarter of 2010, the Company identified certain transactions within its Asia Pacific operation that occurred over the past several years that may also potentially implicate the FCPA. The Company continues to monitor its ongoing compliance with the FCPA.

The Company has voluntarily self-reported its findings to the SEC and the U.S. Department of Justice (DOJ) and is cooperating with these agencies in their review. The Company was previously informed that the SEC's inquiry had been converted to a formal, non-public investigation. The Company also received a subpoena for documents from the SEC and a voluntary request for documents from the DOJ in connection with the investigation. Because the SEC and DOJ investigations are ongoing, there can be no assurance that their review will not find evidence of additional transactions that potentially implicate the FCPA. At this time, the Company cannot predict the results of the government investigations, and future resolution of these matters with the SEC and the DOJ could result in changes in management's estimates of losses, which could be material to the Company’s consolidated financial statements.

In addition, our business opportunities in select geographies have been or may be adversely affected by these reviews and any subsequent findings.  Some countries in which we do business may also initiate their own reviews and impose penalties, including prohibition of our participating in or curtailment of business operations in those jurisdictions.  If it is determined that a violation of the FCPA has occurred, such violation may give rise to an event of default under our loan agreements.  We could also face third-party claims in connection with any such violation or as a result of the outcome of the current or any future government reviews.  Our disclosure, internal review, any current or future governmental review and any findings regarding any alleged violation of the FCPA could, individually or in the aggregate, have a material adverse affect on our reputation and our ability to obtain new business or retain existing business from our current clients and potential clients, to attract and retain employees and to access the capital markets.

We may expand operations into international markets in which we may have limited experience or rely on business partners.
We continually look to expand our products and services into international markets. We have currently developed, through joint ventures, strategic investments, subsidiaries and branch offices, sales and service offerings in over 90 countries outside of the United States. As we expand into new international markets, we will have only limited experience in marketing and operating products and services in such markets. In other instances, we may rely on the efforts and abilities of foreign business partners in such markets. Certain international markets may be slower than domestic markets in adopting our products and services, and our operations in international markets may not develop at a rate that supports our level of investment.

An inability to effectively manage acquisitions, divestitures and other significant transactions successfully could harm our operating results, business and prospects.
As part of our business strategy, we frequently engage in discussions with third parties regarding possible investments, acquisitions, strategic alliances, joint ventures, divestitures and outsourcing arrangements, and we enter into agreements relating to such transactions in order to further our business objectives. In order to pursue this strategy successfully, we must identify suitable candidates, successfully complete transactions, some of which may be large and complex, and manage post-closing issues such as the integration of acquired companies or employees. Integration and other risks of these transactions can be more pronounced in larger and more complicated transactions, or if multiple transactions are pursued simultaneously. If we fail to identify and successfully complete transactions that further our strategic objectives, we may be required to expend resources to develop products and technology internally. This may put us at a competitive disadvantage, and we may be adversely affected by negative market perceptions any of which may have a material adverse effect on our revenue, gross margin and profitability.





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Integration issues are complex, time-consuming and expensive and, without proper planning and implementation, could significantly disrupt our business. The challenges involved in integration include:

combining product and service offerings and entering into new markets in which we are not experienced;
convincing customers and distributors that the transaction will not diminish client service standards or business focus, preventing customers and distributors from deferring purchasing decisions or switching to other suppliers (which could result in additional obligations to address customer uncertainty), and coordinating sales, marketing and distribution efforts;
consolidating and rationalizing corporate information technology infrastructure, which may include multiple legacy systems from various acquisitions and integrating software code;
minimizing the diversion of management attention from ongoing business concerns;
persuading employees that business cultures are compatible, maintaining employee morale and retaining key employees, integrating employees into our company, correctly estimating employee benefit costs and implementing restructuring programs;
coordinating and combining administrative, manufacturing, research and development and other operations, subsidiaries, facilities and relationships with third parties in accordance with local laws and other obligations while maintaining adequate standards, controls and procedures; and
achieving savings from supply chain and administration integration.

We evaluate and enter into these types of transactions on an ongoing basis. We may not fully realize all of the anticipated benefits of any transaction, and the timeframe for achieving benefits of a transaction may depend partially upon the actions of employees, suppliers or other third parties. In addition, the pricing and other terms of our contracts for these transactions require us to make estimates and assumptions at the time we enter into these contracts, and, during the course of our due diligence, we may not identify all of the factors necessary to estimate costs accurately. Any increased or unexpected costs, unanticipated delays or failure to achieve contractual obligations could make these agreements less profitable or unprofitable.

Managing these types of transactions requires varying levels of management resources, which may divert our attention from other business operations. These transactions could result in significant costs and expenses and charges to earnings, including those related to severance pay, early retirement costs, employee benefit costs, asset impairment charges, charges from the elimination of duplicative facilities and contracts, in-process research and development charges, inventory adjustments, assumed litigation and other liabilities, legal, accounting and financial advisory fees, and required payments to executive officers and key employees under retention plans. Moreover, we could incur additional depreciation and amortization expense over the useful lives of certain assets acquired in connection with these transactions, and, to the extent that the value of goodwill or intangible assets with indefinite lives acquired in connection with a transaction becomes impaired, we may be required to incur additional material charges relating to the impairment of those assets. In order to complete an acquisition, we may issue common stock, potentially creating dilution for existing shareholders, or borrow funds, affecting our financial condition and potentially our credit ratings. Any prior or future downgrades in our credit rating associated with a transaction could adversely affect our ability to borrow and result in more restrictive borrowing terms. In addition, our effective tax rate on an ongoing basis is uncertain, and such transactions could impact our effective tax rate. We also may experience risks relating to the challenges and costs of closing a transaction and the risk that an announced transaction may not close. As a result, any completed, pending or future transactions may contribute to financial results that differ from the investment community’s expectations.

We have a significant amount of long-term assets, including goodwill and other intangible assets, and any future impairment charges could adversely impact our results of operations.
We review long-lived assets, including property, plant and equipment and identifiable intangible assets, for impairment whenever changes in circumstances or events may indicate that the carrying amounts are not recoverable. If the fair value is less than the carrying amount of the asset, a loss is recognized for the difference. Factors which may cause an impairment of long-lived assets include significant changes in the manner of use of these assets, negative industry or market trends, a significant underperformance relative to historical or projected future operating results, or a likely sale or disposal of the asset before the end of its estimated useful life.
As of December 31, 2011, we had $253.1 million of goodwill. We assess all existing goodwill at least annually for impairment on a “reporting unit” basis. The Company’s five reporting units are defined as Domestic and Canada, Brazil, Latin America, Asia Pacific, and Europe, Middle East and Africa (EMEA). The techniques used in our qualitative assessment and goodwill impairment tests incorporate a number of estimates and assumptions that are subject to change; although we believe these estimates and assumptions are reasonable and reflect market conditions forecast at the assessment date. Any changes to these assumptions and estimates due to market conditions or otherwise may lead to an outcome where impairment charges would be required in future periods. Because actual results may vary from our forecasts and such variations may be material and unfavorable, we may need to record future impairment charges with respect to the goodwill attributed to any reporting unit, which could adversely impact our results of operations.


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System security risks and systems integration issues could disrupt our internal operations or services provided to customers, and any such disruption could adversely affect revenue, increase costs, and harm our reputation and stock price.
Experienced computer programmers and hackers may be able to penetrate our network security and misappropriate our own confidential information or that of our customers, corrupt data, create system disruptions or cause shutdowns. A network security breach could be particularly harmful if it remained undetected for an extended period of time. Groups of hackers may also act in a coordinated manner to launch distributed denial of service attacks, or other coordinated attacks, that may cause service outages or other interruptions. We could incur significant expenses in addressing problems created by network security breaches, such as the expenses of deploying additional personnel, enhancing or implementing new protection measures, training employees or hiring consultants. Further, such corrective measures may later prove inadequate. Moreover, actual or perceived security vulnerabilities in our products and services could cause significant reputational harm, causing us to lose existing or potential customers. Reputational damage could also result in diminished investor confidence. Actual or perceived vulnerabilities may also lead to claims against us. Although our license agreements typically contain provisions that eliminate or limit our exposure to such liability, there is no assurance these provisions will withstand legal challenges. We could also incur significant expenses in connection with customers’ system failures.

In addition, sophisticated hardware and operating system software and applications that we produce or procure from third parties may contain defects in design or manufacture, including “bugs” and other problems that could unexpectedly interfere with the operation of the system. The costs to eliminate or alleviate security problems, viruses and bugs could be significant, and the efforts to address these problems could result in interruptions, delays or cessation of service that could impede sales, manufacturing, distribution or other critical functions.

Portions of our information technology infrastructure also may experience interruptions, delays or cessations of service or produce errors in connection with systems integration or migration work that takes place from time to time. We may not be successful in implementing new systems, and transitioning data and other aspects of the process could be expensive, time consuming, disruptive and resource-intensive. Such disruptions could adversely impact the ability to fulfill orders and interrupt other processes. Delayed sales, lower margins, lost customers or diminished investor confidence resulting from these disruptions could adversely affect financial results, stock price and reputation.

An inability to attract, retain and motivate key employees could harm current and future operations.
In order to be successful, we must attract, retain and motivate executives and other key employees, including those in managerial, professional, administrative, technical, sales, marketing and information technology support positions. We also must keep employees focused on our strategies and goals. Hiring and retaining qualified executives, engineers and qualified sales representatives are critical to our future, and competition for experienced employees in these areas can be intense. The failure to hire or loss of key employees could have a significant impact on our operations.

We may not be able to generate sufficient cash flows to fund our operations and make adequate capital investments.
Our cash flows from operations depend primarily on sales and service margins. To develop new product and service technologies, support future growth, achieve operating efficiencies and maintain product quality, we must make significant capital investments in manufacturing technology, facilities and capital equipment, research and development, and product and service technology. In addition to cash provided from operations, we have from time to time utilized external sources of financing. Depending upon general market conditions or other factors, we may not be able to generate sufficient cash flows to fund our operations and make adequate capital investments. In addition, due to the recent economic downturn there has been a tightening of the credit markets, which may limit our ability to obtain alternative sources of cash to fund our operations.

New product developments may be unsuccessful.
We are constantly looking to develop new products and services that complement or leverage the underlying design or process technology of our traditional product and service offerings. We make significant investments in product and service technologies and anticipate expending significant resources for new product development over the next several years. There can be no assurance that our product development efforts will be successful, that we will be able to cost effectively manufacture these new products, that we will be able to successfully market these products or that margins generated from sales of these products will recover costs of development efforts.

An adverse determination that our products or manufacturing processes infringe the intellectual property rights of others could have a materially adverse effect on our business, operating results or financial condition.
As is common in any high technology industry, others have asserted from time to time, and may assert in the future, that our products or manufacturing processes infringe their intellectual property rights. A court determination that our products or


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manufacturing processes infringe the intellectual property rights of others could result in significant liability and/or require us to make material changes to our products and/or manufacturing processes. We are unable to predict the outcome of assertions of infringement made against us. Any of the foregoing could have a materially adverse effect on our business, operating results or financial condition.

Changes in laws or regulations or the manner of their interpretation or enforcement could adversely impact our financial performance and restrict our ability to operate our business or execute our strategies.
New laws or regulations, or changes in existing laws or regulations or the manner of their interpretation or enforcement, could increase our cost of doing business and restrict our ability to operate our business or execute our strategies. This includes, among other things, the possible taxation under U.S. law of certain income from foreign operations, compliance costs and enforcement under the Dodd-Frank Wall Street Reform and Consumer Protection Act, and costs associated with complying with the Patient Protection and Affordable Care Act of 2010 and the regulations promulgated thereunder. For example, under Section 1502 of the Dodd-Frank Act, the SEC is required to adopt additional disclosure requirements related to the source of certain “conflict minerals” for issuers for which such “conflict minerals” are necessary to the functionality or product manufactured, or contracted to be manufactured, by that issuer. The metals covered by the proposed rules include tin, tantalum, tungsten and gold, commonly referred to as “3TG.” Our suppliers may use some or all of these materials in their production processes. The SEC's proposed rules, if adopted, would require us to perform supply chain due diligence on every member of our supply chain, including the mine owner and operator. Global supply chains can have multiple layers, thus the costs of complying with these new requirements could be substantial. These new requirements may also reduce the number of suppliers who provide conflict free metals, and may affect our ability to obtain products in sufficient quantities or at competitive prices. Compliance costs and the unavailability of raw materials could have a material adverse effect on our results of operations.

Anti-takeover provisions could make it more difficult for a third party to acquire us.
Certain provisions of our charter documents, including provisions limiting the ability of shareholders to raise matters at a meeting of shareholders without giving advance notice and permitting cumulative voting, may make it more difficult for a third party to gain control of our Board of Directors and may have the effect of delaying or preventing changes in our control or management. This could have an adverse effect on the market price of our common stock. Additionally, Ohio corporate law provides that certain notice and informational filings and special shareholder meeting and voting procedures must be followed prior to consummation of a proposed “control share acquisition,” as defined in the Ohio Revised Code. Assuming compliance with the prescribed notice and information filings, a proposed control share acquisition may be made only if, at a special meeting of shareholders, the acquisition is approved by both a majority of our voting power represented at the meeting and a majority of the voting power remaining after excluding the combined voting power of the “interested shares,” as defined in the Ohio Revised Code. The application of these provisions of the Ohio Revised Code also could have the effect of delaying or preventing a change of control.

Any actions or other governmental investigations or proceedings related to or arising from the matters that resulted in the 2009 SEC settlement, including the related SEC investigation and Department of Justice investigation, could result in substantial costs to defend enforcement or other related actions that could have a materially adverse effect on our business, operating results or financial condition.
The Company had previously reached an agreement in principle in 2009 with the staff of the SEC to settle civil charges stemming from the staff’s enforcement inquiry. We accrued a $25.0 million penalty in the first quarter of 2009, which was paid in June 2010.

We could incur substantial additional costs to defend and resolve third-party litigation or other governmental actions, investigations or proceedings arising out of, or related to, the completed investigations. In addition, we could be exposed to enforcement or other actions with respect to these matters by the SEC’s Division of Enforcement or the DOJ.

In addition, these activities have diverted the attention of management from the conduct of our business. The diversion of resources to address issues arising out of the investigations may harm our business, operating results and financial condition in the future.

Our ability to maintain effective internal control over financial reporting may be insufficient to allow us to accurately report our financial results or prevent fraud, and this could cause our financial statements to become materially misleading and adversely affect the trading price of our common stock.
We require effective internal control over financial reporting in order to provide reasonable assurance with respect to our financial reports and to effectively prevent fraud. Internal control over financial reporting may not prevent or detect misstatements because of its inherent limitations, including the possibility of human error, the circumvention or overriding of controls, or fraud. Therefore, even effective internal controls can provide only reasonable assurance with respect to the preparation and fair presentation of


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financial statements. If we cannot provide reasonable assurance with respect to our financial statements and effectively prevent fraud, our financial statements could become materially misleading which could adversely affect the trading price of our common stock.

Management identified control deficiencies as of December 31, 2009 that constituted material weaknesses. Throughout 2010, we enhanced, our internal control over financial reporting and as of December 31, 2010, we had remediated the material weaknesses. If we are not able to maintain the adequacy of our internal control over financial reporting, including any failure to implement required new or improved controls, or if we experience difficulties in their implementation, our business, financial condition and operating results could be harmed.

Any material weakness could affect investor confidence in the accuracy and completeness of our financial statements. As a result, our ability to obtain any additional financing, or additional financing on favorable terms, could be materially and adversely affected. This, in turn, could materially and adversely affect our business, financial condition and the market value of our securities and require us to incur additional costs to improve our internal control systems and procedures. In addition, perceptions of our company among customers, lenders, investors, securities analysts and others could also be adversely affected.

We can give no assurances that any additional material weaknesses will not arise in the future due to our failure to implement and maintain adequate internal control over financial reporting. In addition, although we have been successful in strengthening our controls and procedures, those controls and procedures may not be adequate to prevent or identify irregularities or ensure the fair presentation of our financial statements included in our periodic reports filed with the SEC.

Low investment performance by our domestic pension plan assets may result in an increase to our net pension liability and expense, which may require us to fund a portion of our pension obligations and divert funds from other potential uses.
We sponsor several defined benefit pension plans that cover certain eligible employees. Our pension expense and required contributions to our pension plans are directly affected by the value of plan assets, the projected rate of return on plan assets, the actual rate of return on plan assets and the actuarial assumptions we use to measure the defined benefit pension plan obligations.

A significant market downturn could occur in future periods resulting in a decline in the funded status of our pension plans and actual asset returns to be below the assumed rate of return used to determine pension expense. If return on plan assets in future periods perform below expectations, future pension expense will increase. Further, as a result of global economic instability in recent years, our pension plan investment portfolio has been volatile.

We establish the discount rate used to determine the present value of the projected and accumulated benefit obligations at the end of each year based upon the available market rates for high quality, fixed income investments. We match the projected cash flows of our pension plans against those generated by high-quality corporate bonds. The yield of the resulting bond portfolio provides a basis for the selected discount rate. An increase in the discount rate would reduce the future pension expense and, conversely, a decrease in the discount rate would increase the future pension expense.

Based on current guidelines, assumptions and estimates, including stock market prices and interest rates, we plan to make cash contributions totaling approximately $15.8 million to our pension plans in 2012. Changes in the current assumptions and estimates could result in contributions in years beyond 2012 that are greater than the projected 2012 contributions required. We cannot predict whether changing market or economic conditions, regulatory changes or other factors will further increase our pension expenses or funding obligations, diverting funds we would otherwise apply to other uses.

We are currently subject to a purported class action and shareholder derivative litigation, the unfavorable outcome of which might have a material adverse effect on our financial condition, operating results and cash flow.
A purported class action lawsuit and a shareholder derivative lawsuit have been filed against us and certain current and former officers and directors alleging violations of federal and state laws, including with respect to federal securities laws. Although we believe that these lawsuits are without merit, and we intend to vigorously defend against these claims, we cannot determine with certainty the outcome or resolution of these claims or any future related claims, or the timing for their resolution. In addition to the expense and burden incurred in defending this litigation and any damages that we may suffer, management’s efforts and attention may be diverted from the ordinary business operations in order to address these claims. If the final resolution of this litigation is unfavorable, our financial condition, operating results and cash flows could be materially affected.

ITEM 1B: UNRESOLVED STAFF COMMENTS

None.




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ITEM 2: PROPERTIES

The Company’s corporate offices are located in North Canton, Ohio. The Company owns manufacturing facilities in Lynchburg, Virginia and Lexington, North Carolina. The Company also has manufacturing facilities in Belgium, Brazil, China, Hungary and India. The Company has selling, service and administrative offices in the following locations: throughout the United States, and in Australia, Austria, Barbados, Belgium, Belize, Bolivia, Brazil, Canada, Chile, China, Colombia, Costa Rica, Dominican Republic, Ecuador, Egypt, El Salvador, France, Greece, Guatemala, Haiti, Honduras, Hong Kong, Hungary, India, Indonesia, Italy, Jamaica, Kazakhstan, Luxembourg, Malaysia, Mexico, Namibia, Netherlands, Nicaragua, Panama, Paraguay, Peru, Philippines, Portugal, Poland, Romania, Russia, Singapore, South Africa, Spain, Switzerland, Taiwan, Thailand, Turkey, the United Arab Emirates, the United Kingdom, Uruguay, Venezuela and Vietnam. The Company leases a majority of the selling, service and administrative offices under operating lease agreements.

The Company considers that its properties are generally in good condition, are well maintained, and are generally suitable and adequate to carry on the Company’s business.

ITEM 3: LEGAL PROCEEDINGS
(dollars in thousands)

At December 31, 2011, the Company was a party to several lawsuits that were incurred in the normal course of business, none of which individually or in the aggregate is considered material by management in relation to the Company’s financial position or results of operations. In management’s opinion, the Company’s consolidated financial statements would not be materially affected by the outcome of those legal proceedings, commitments, or asserted claims.

In addition to the routine legal proceedings noted above the Company was a party to the lawsuits described below at December 31, 2011:

Securities and Shareholder Actions
On June 30, 2010, a shareholder filed a putative class action complaint in the United States District Court for the Northern District of Ohio alleging violations of the federal securities laws against the Company, certain current and former officers, and the Company’s independent auditors (Louisiana Municipal Police Employees Retirement System v. KPMG et al., No. 10-CV-1461). The complaint seeks unspecified compensatory damages on behalf of a class of persons who purchased the Company’s stock between June 30, 2005 and January 15, 2008 and fees and expenses related to the lawsuit. The complaint generally relates to the matters set forth in the court documents filed by the SEC in June 2010 finalizing the settlement of civil charges stemming from the investigation of the Company conducted by the Division of Enforcement of the SEC (SEC Settlement).

On October 19, 2010, an alleged shareholder of the Company filed a shareholder derivative lawsuit in the Stark County, Ohio, Court of Common Pleas, alleging claims on behalf of the Company against certain current and former officers and directors of the Company for breach of fiduciary duty, unjust enrichment and corporate waste (Levine v. Geswein et al., Case No. 2010-CV-3848). The complaint generally relates to the matters set forth in the court documents filed by the SEC in June 2010 in connection with the SEC Settlement, and asserts that the defendants are liable to the Company for alleged damages associated with the SEC investigation, settlement, and related litigation. It also asserts that alleged misstatements in the Company’s publicly issued financial statements caused the Company’s common stock to trade at artificially inflated prices between 2004 and 2006, and that defendants harmed the Company by causing it to repurchase its common stock in the open market at inflated prices during that period. The complaint seeks an award of money damages against the defendants and in favor of the Company in an unspecified amount, as well as unspecified equitable and injunctive relief and attorneys’ fees and expenses.

Management believes any possible loss or range of loss associated with the putative federal securities class action cannot be estimated. The parties to the shareholder derivative lawsuit have agreed to a settlement of that action. The settlement, which requires court approval before it will become effective, is not anticipated to have a material impact on the Company's financial position or results of operations.

Labor and Wage Actions
On May 7, 2010, a purported collective action under the Fair Labor Standards Act was filed in the United States District Court for the Northern District of Florida alleging that field service employees of the Company nationwide were not paid for the time spent logging into the Company’s computer network in the morning, for travel to their first jobs and for meal periods that were supposedly automatically deducted from the employees’ pay but, allegedly, not taken (Nichols v. Diebold, Incorporated, Case No. 3:10cv150/RV/MD). The lawsuit sought unpaid overtime, liquidated damages equal to the amount of unpaid overtime and attorneys'


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fees. In December 2010, the plaintiff voluntarily dismissed the lawsuit, which resulted in a tentative settlement in the amount of $9,500 subject to agreement on final settlement terms and court approval. This tentative settlement was recorded in selling and administrative expense in the fourth quarter of 2010. In July 2011, the parties agreed upon the final terms of the settlement. The case was then refiled so that court approval of the settlement could be sought, and on November 10, 2011, court approval was obtained.

Global Foreign Corrupt Practices Act (FCPA) Review
During the second quarter of 2010, while conducting due diligence in connection with a potential acquisition in Russia, the Company identified certain transactions and payments by its subsidiary in Russia (primarily during 2005 to 2008) that potentially implicate the FCPA, particularly the books and records provisions of the FCPA. As a result, the Company conducted a global internal review and collected information related to its global FCPA compliance. In the fourth quarter of 2010, the Company identified certain transactions within its Asia Pacific operation that occurred over the past several years that may also potentially implicate the FCPA. The Company continues to monitor its ongoing compliance with the FCPA.

The Company has voluntarily self-reported its findings to the SEC and the U.S. Department of Justice (DOJ) and is cooperating with these agencies in their review. The Company was previously informed that the SEC's inquiry had been converted to a formal, non-public investigation. The Company also received a subpoena for documents from the SEC and a voluntary request for documents from the DOJ in connection with the investigation. Because the SEC and DOJ investigations are ongoing, there can be no assurance that their review will not find evidence of additional transactions that potentially implicate the FCPA. At this time, the Company cannot predict the results of the government investigations and future resolution of these matters with the SEC and the DOJ could result in changes in management's estimates of losses, which could be material to the Company’s consolidated financial statements.

ITEM 4: MINE SAFETY DISCLOSURES

Not applicable.



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PART II

ITEM 5: MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES

The common shares of the Company are listed on the New York Stock Exchange with a symbol of “DBD.” The price ranges of common shares of the Company for the periods indicated below are as follows:
 
2011
 
2010
 
2009
 
High
 
Low
 
High
 
Low
 
High
 
Low
1st Quarter
$
36.35

 
$
30.20

 
$
32.23

 
$
26.47

 
$
29.75

 
$
19.04

2nd Quarter
37.12

 
29.26

 
35.18

 
24.22

 
27.55

 
20.77

3rd Quarter
33.89

 
24.70

 
31.59

 
25.72

 
33.17

 
24.76

4th Quarter
33.59

 
25.83

 
33.29

 
29.79

 
33.06

 
25.04

 
 
 
 
 
 
 
 
 
 
 
 
Full Year
$
37.12

 
$
24.70

 
$
35.18

 
$
24.22

 
$
33.17

 
$
19.04


There were approximately 46,984 shareholders at December 31, 2011, which includes an estimated number of shareholders who have shares held in their accounts by banks, brokers, and trustees for benefit plans and the agent for the dividend reinvestment plan.

On the basis of amounts paid and declared, the annualized dividends per share were $1.12, $1.08 and $1.04 in 2011, 2010 and 2009, respectively.

Information concerning the Company’s share repurchases made during the fourth quarter of 2011:
Period
 
Total Number of Shares Purchased (1)
 
Average Price Paid Per Share
 
Total Number of Shares Purchased as Part of Publicly Announced Plans
 
Maximum Number of Shares that May Yet Be Purchased Under the Plans (2)
October
 
114,172

 
$
26.62

 
113,400

 
556,577

November
 
77,900

 
29.96

 
77,900

 
478,677

December
 
52,500

 
30.29

 
52,500

 
426,177

Total
 
244,572

 
$
28.47

 
243,800

 
 

(1)
Includes 772 shares in October surrendered or deemed surrendered to the Company in connection with the Company’s stock-based compensation plans.

(2)
The Company repurchased 243,800 common shares in the fourth quarter of 2011 pursuant to its share repurchase plan. The total number of shares repurchased as part of the publicly announced share repurchase plan was 13,450,772 as of December 31, 2011. The plan was approved by the Board of Directors in April 1997. The Company may purchase shares from time to time in open market purchases or privately negotiated transactions. The Company may make all or part of the purchases pursuant to accelerated share repurchases or Rule 10b5-1 plans. The plan has no expiration date. The following table provides a summary of Board of Director approvals to repurchase the Company's outstanding common shares:
 
 
Total Number of Shares
Approved for Repurchase
1997
 
2,000,000
2004
 
2,000,000
2005
 
6,000,000
2007
 
2,000,000
2011
 
1,876,949
 
 
13,876,949








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PERFORMANCE GRAPH

The graph below compares the cumulative 5-year total return to shareholders on the Company's common stock relative to the cumulative total returns of the S&P 500 index, the S&P Midcap 400 index and two customized peer groups of forty-four companies and twenty-five companies, respectively, whose individual companies are listed in footnotes 1 and 2 below. The graph assumes that the value of the investment in the Company's common shares, in each index, and in each of the peer groups (including reinvestment of dividends) was $100 on December 31, 2006 and tracks it through December 31, 2011.

(1)
There are forty-four companies included in the company's first customized peer group which are: Actuant Corp., Agilent Technologies Inc, AI Claims Solutions PLC, Ametek Inc, Benchmark Electronics Inc, Brady Corp., Brinks Company (The), Cooper Industries PLC, Corning Inc, Crane Company, Curtiss Wright Corp., Deluxe Corp., Donaldson Company Inc, Dover Corp., Fiserv Inc, Flowserve Corp., FMC Technologies Inc, Goodrich Corp., Harman International Industries Inc, Harris Corp., Hubbell Inc, International Game Technology, Itron Inc, Lennox International Inc, Mantech International Corp., Mettler Toledo International Inco, Moog Inc, NCR Corp., Pall Corp., Pentair Inc, Perkinelmer Inc, Pitney-Bowes Inc, Rockwell Automation Inc, Rockwell Collins Inc, Roper Industries Inc, Sauer Danfoss Inc, SPX Corp., Teledyne Technologies Inc, Teleflex Inc, The Timken Company, Thomas & Betts Corp., Unisys Corp., Varian Medical Systems Inc and Waters Corp.

(2)
The twenty-five companies included in the company's second customized peer group are: Actuant Corp., Benchmark Electronics Inc, Brady Corp., Brinks Company (The) Coinstar Inc, Cooper Industries PLC, Dover Corp., Fidelity National Information Services I, Fiserv Inc, Flowserve Corp., Global Payments Inc, Imation Corp., International Game Technology, Logitech International SA, Mastercard Inc, Mettler Toledo International Inco, NCR Corp., Pitney-Bowes Inc, Rockwell Automation Inc, Sensata Technologies Holding NV, SPX Corp., The Timken Company, Unisys Corp., Western Union Company (The) and Woodward Inc.

The second customized peer group is the same peer group used by the Compensation Committee of our Board of Directors for purposes of benchmarking executive pay. Each year the Compensation Committee reviews the index, as companies may merge or be acquired, liquidated or otherwise disposed of, or may no longer be deemed to adequately represent our peers in the market. The customized peer group was decreased from 44 companies to 25 companies in 2011 because the Compensation Committee determined that the first customized peer group no longer represented an appropriately sized sampling of peer companies.








ITEM 6: SELECTED FINANCIAL DATA

The following table should be read in conjunction with “Part II — Item 7 — Management’s Discussion and Analysis of Financial Condition and Results of Operations” and “Part II — Item 8 — Financial Statements and Supplementary Data.”
 
Year Ended December 31,
 
2011
 
2010
 
2009
 
2008
 
2007
 
(in millions, except per share data)
Results of operations
 
 
 
 
 
 
 
 
 
Net sales
$
2,836

 
$
2,824

 
$
2,718

 
$
3,082

 
$
2,888

Cost of sales
2,100

 
2,104

 
2,068

 
2,307

 
2,212

Gross profit
$
736

 
$
720

 
$
650

 
$
775

 
$
677

 
 
 
 
 
 
 
 
 
 
Amounts attributable to Diebold, Incorporated
 
 
 
 
 
 
 
 
 
Income (loss) from continuing operations, net of tax
$
144

 
$
(21
)
 
$
73

 
$
108

 
$
98

Income (loss) from discontinued operations, net of tax
1

 
1

 
(47
)
 
(19
)
 
(58
)
Net income (loss) attributable to Diebold, Incorporated
$
145

 
$
(20
)
 
$
26

 
$
89

 
$
40

 
 
 
 
 
 
 
 
 
 
Basic earnings per common share:
 
 
 
 
 
 
 
 
 
Income (loss) from continuing operations, net of tax
$
2.24

 
$
(0.31
)
 
$
1.10

 
$
1.63

 
$
1.49

Income (loss) from discontinued operations, net of tax
0.01

 

 
(0.71
)
 
(0.29
)
 
(0.89
)
Net income (loss) attributable to Diebold, Incorporated
$
2.25

 
$
(0.31
)
 
$
0.39

 
$
1.34

 
$
0.60

 
 
 
 
 
 
 
 
 
 
Diluted earnings per common share:
 
 
 
 
 
 
 
 
 
Income (loss) from continuing operations, net of tax
$
2.23

 
$
(0.31
)
 
$
1.09

 
$
1.62

 
$
1.47

Income (loss) from discontinued operations, net of tax
0.01

 

 
(0.70
)
 
(0.29
)
 
(0.88
)
Net income (loss) attributable to Diebold, Incorporated
$
2.24

 
$
(0.31
)
 
$
0.39

 
$
1.33

 
$
0.59

 
 
 
 
 
 
 
 
 
 
Number of weighted-average shares outstanding
 
 
 
 
 
 
 
 
 
Basic shares
64

 
66

 
66

 
66

 
66

Diluted shares
65

 
66

 
67

 
66

 
67

 
 
 
 
 
 
 
 
 
 
Dividends
 
 
 
 
 
 
 
 
 
Common dividends paid
$
72

 
$
72

 
$
69

 
$
67

 
$
62

Common dividends paid per share
$
1.12

 
$
1.08

 
$
1.04

 
$
1.00

 
$
0.94

 
 
 
 
 
 
 
 
 
 
Consolidated balance sheet data (as of period end)
 
 
 
 
 
 
 
 
 
Current assets
$
1,732

 
$
1,714

 
$
1,588

 
$
1,614

 
$
1,594

Current liabilities
824

 
810

 
743

 
735

 
701

Net working capital
908

 
904

 
845

 
879

 
893

Property, plant and equipment, net
193

 
203

 
205

 
204

 
220

Total long-term liabilities
835

 
720

 
740

 
838

 
765

Total assets
2,517

 
2,520

 
2,555

 
2,538

 
2,595

Total equity
858

 
990

 
1,072

 
964

 
1,129




Table of Contents
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2011
DIEBOLD, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in thousands, except per share amounts)




ITEM 7: MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

OVERVIEW
Management's discussion and analysis should be read in conjunction with the consolidated financial statements and accompanying notes that appear elsewhere in this annual report on Form 10-K.

Introduction
Diebold, Incorporated is a global leader in providing integrated self-service delivery and security systems and services primarily to the financial, commercial, government, and retail markets. Founded in 1859, the Company today has more than 16,000 employees with representation in nearly 90 countries worldwide.

During the year, the Company accelerated its transformation into a world-class, software-led services provider aligned with the security, convenience and efficiency needs of its customers. Three essential pillars provide the Company a clear path toward reaching this future:
A strategy that leverages its leadership in software-led services, attuned with the needs of the Company's core global markets for financial self-service (FSS) and security solutions.
The financial capacity to implement that strategy and fund the investments necessary to drive growth, while preserving the ability to return value to shareholders in the form of reliable, growing dividends and, as appropriate, share repurchase.
A disciplined risk assessment process, focused on proactively identifying and mitigating potential risks to the Company's continued success.
The Company ended 2011 with strong performance in the fourth quarter, delivering on its goals for revenue and earnings growth, cash flow and fourth-quarter profitability in Europe, Middle East and Africa (EMEA). The strategy to leverage the Company's capabilities in services, software and innovation is beginning to pay dividends and is meeting the needs of its rapidly evolving markets. The Company believes this positions it for continued momentum in 2012 using its software-led services strategy and leading edge technology. While macroeconomic uncertainties remain, and several of its markets continue to encounter headwinds, the Company is optimistic about the potential for growth in the coming year.

Income (loss) from continuing operations attributable to Diebold, Incorporated, net of tax, for the year ended December 31, 2011 was $144,292 or $2.23 per share, an increase of $164,819 and $2.54 per share, respectively, from the year ended December 31, 2010. In 2010, the Company incurred a non-cash goodwill impairment charge of $168,714 associated with the Company’s EMEA business. Total revenue for the year ended December 31, 2011 was $2,835,848, up slightly compared to 2010. Income (loss) from continuing operations attributable to Diebold, Incorporated, net of tax, for the year ended December 31, 2010 was $(20,527) or $(0.31) per share, a decrease of $93,629 and $1.40 per share respectively, from the year ended December 31, 2009.

Vision and strategy
The Company’s vision is to be recognized as the essential partner in creating and implementing ideas that optimize convenience, efficiency and security. This vision is the guiding principle behind the Company’s transformation to becoming a more software-led services company. Services comprise more than 50 percent of the Company’s revenue. The Company expects that this percentage will continue to grow over time as the Company continues to build on its strong base of maintenance and advanced services to deliver world-class integrated services.

Several years ago, the Company launched its Diebold Integrated Services outsourcing business in North America. Initially the scale was small, generating about $5,000 in contract value in year one. In the ensuing years, we have achieved substantial growth in this business. During 2011, the Company signed new integrated services contracts exceeding $500,000 compared with $150,000 in 2010. For example, during the fourth quarter of 2011, the Company entered into an integrated services agreement with one of the largest financial institutions in North America. The Company will provide support to the financial institution's multivendor network of more than 4,400 automated teller machines (ATMs) in North America. The Company believes that the agreement is one of the largest North American integrated services agreements in the ATM industry to date, representing its growing services business.


19

Table of Contents
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2011
DIEBOLD, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in thousands, except per share amounts)




In addition to service and integrated services, another demand driver in the global ATM marketplace continued to be deposit automation. Among the largest U.S. national banks there has been extensive deployment of deposit automation-enabled terminals. Today, approximately 21 percent of ATMs globally are configured for automated deposits.
In addition, during 2011, the Company's already strong solution set was further enhanced with the introduction of the Opteva® Flex Performance Series (Flex), the most reliable self-service terminals the Company has ever offered. Flex combines traditional deposit automation capabilities with full currency recycling - an industry first. Highly adaptable, its configuration options make Flex well suited not only for North America, but also for deposit automation-intense markets such as Latin America, Asia Pacific and EMEA.
In its security business, the Company has an equal, if not greater, potential for a successful integrated services approach. Security challenges and the systems to address them have grown increasingly complex. That has created a greater appetite among financial institutions for outsourcing solutions, particularly in the areas of monitoring, services and software. Today the Company is bringing its expertise back into the financial sector with a focused effort to secure large, complex and technologically demanding projects. The Company has created new customer -focused teams that possess the high levels of specialized expertise in logical and enterprise security required in this business. The Company is leveraging best practices, and some of its best talent, from its FSS integrated services business to build the foundation for a new security outsourcing business.
Moving forward, the Company intends to create shareholder value by leveraging its growing advantage in software and services capabilities, taking advantage of key market opportunities around the world and further leveraging opportunities in the security business. Many opportunities lie ahead, and the Company will continue to invest in developing new software, services and security solutions, particularly in emerging markets.
Cost savings initiatives, restructuring and other charges
Over the past several years, the Company’s SmartBusiness (SB) initiatives have led to rationalization of product development, streamlined procurement, realignment of the Company’s manufacturing footprint and improved logistics. Building on that success, the Company's SB 300 initiatives in 2011 shifted the focus from reducing cost of sales to lowering operating expenses and are targeted to achieve an additional $100,000 in efficiencies by the end of 2013.

The Company is committed to making the strategic decisions that not only streamline operations, but also enhance its ability to serve its customers. The Company remains confident in its ability to continue to execute on cost-reduction initiatives, deliver solutions that help improve customers’ businesses and create shareholder value. During the years ended December 31, 2011, 2010 and 2009, the Company incurred pre-tax net restructuring charges of $26,182 or $0.32 per share, $4,183 or $0.05 per share and $25,203 or $0.27 per share, respectively. Restructuring charges in 2011 primarily related to the Company’s plan for the EMEA reorganization, which realigns resources and further leverages the existing shared services center. Restructuring charges in 2010 and 2009 primarily related to reduction in the Company’s global workforce.

Other charges and expense reimbursements consist of items that the Company has determined are non-routine in nature and are not expected to recur in future operations. Net non-routine expenses of $14,981 or $0.16 per share impacted the year ended December 31, 2011 compared to $16,234 or $0.21 per share and $15,144 or $0.27 per share in the same period of 2010 and 2009, respectively. Net non-routine expenses for 2011 consisted primarily of legal and compliance costs related to the Foreign Corrupt Practices Act (FCPA) investigation.

Business Drivers
The business drivers of the Company’s future performance include, but are not limited to:

demand for new service offerings, including integrated services and outsourcing;
demand for security products and services for the financial, enterprise, retail and government sectors;
timing of self-service equipment upgrades and/or replacement cycles, including deposit automation in mature markets such as the United States; and
high levels of deployment growth for new self-service products in emerging markets, such as Asia Pacific.






20

Table of Contents
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2011
DIEBOLD, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in thousands, except per share amounts)




The table below presents the changes in comparative financial data for the years ended December 31, 2011, 2010 and 2009. Comments on significant year-to-year fluctuations follow the table. The following discussion should be read in conjunction with the consolidated financial statements and the accompanying notes that appear elsewhere in this annual report on Form 10-K.
 
 
Year ended December 31,
 
 
2011
 
2010
 
2009
 
 
Dollars
 
% of Net Sales
 
% Change
 
Dollars
 
 % of Net Sales
 
% Change
 
Dollars
 
 % of Net Sales
Net sales
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Products
 
$
1,283,490

 
45.3
 
(3.5)
 
$
1,330,368

 
47.1
 
7.4
 
$
1,238,346

 
45.6
Services
 
1,552,358

 
54.7
 
3.9
 
1,493,425

 
52.9
 
0.9
 
1,479,946

 
54.4
 
 
2,835,848

 
100.0
 
0.4
 
2,823,793

 
100.0
 
3.9
 
2,718,292

 
100.0
Cost of sales
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Products
 
961,706

 
33.9
 
(4.2)
 
1,003,923

 
35.6
 
6.3
 
944,090

 
34.7
Services
 
1,138,213

 
40.1
 
3.4
 
1,100,305

 
39.0
 
(2.1)
 
1,124,202

 
41.4
 
 
2,099,919

 
74.0
 
(0.2)
 
2,104,228

 
74.5
 
1.7
 
2,068,292

 
76.1
Gross profit
 
735,929

 
26.0
 
2.3
 
719,565

 
25.5
 
10.7
 
650,000

 
23.9
Selling and administrative expense
 
501,186

 
17.7
 
6.0
 
472,956

 
16.7
 
11.3
 
424,875

 
15.6
Research, development and
     engineering expense
 
78,108

 
2.8
 
5.2
 
74,225

 
2.6
 
3.1
 
72,026

 
2.6
Impairment of assets
 
2,962

 
0.1
 
N/M
 
175,849

 
6.2
 
N/M
 
2,500

 
0.1
(Gain) loss on sale of assets, net
 
(1,921
)
 
(0.1)
 
15.5
 
(1,663
)
 
(0.1)
 
N/M
 
7

 
 
 
580,335

 
20.5
 
(19.6)
 
721,367

 
25.5
 
44.4
 
499,408

 
18.4
Operating profit (loss)
 
155,594

 
5.5
 
N/M
 
(1,802
)
 
(0.1)
 
(101.2)
 
150,592

 
5.5
Other expense, net
 
8,798

 
0.3
 
N/M
 
(595
)
 
 
97.8
 
(26,785
)
 
(1.0)
Income (loss) from continuing
     operations before taxes
 
164,392

 
5.8
 
N/M
 
(2,397
)
 
(0.1)
 
(101.9)
 
123,807

 
4.6
Taxes on income
 
12,815

 
0.5
 
(12.0)
 
14,561

 
0.5
 
(67.3)
 
44,477

 
1.6
Income (loss) from continuing
      operations
 
151,577

 
5.3
 
N/M
 
(16,958
)
 
(0.6)
 
(121.4)
 
79,330

 
2.9
Income (loss) from discontinued
     operations, net of tax
 
523

 
 
90.2
 
275

 
 
(102.8)
 
(9,884
)
 
(0.4)
Loss on sale of discontinued
     operations, net of tax
 

 
 
N/A
 

 
 
N/A
 
(37,192
)
 
(1.4)
Net income (loss)
 
152,100

 
5.4
 
N/M
 
(16,683
)
 
(0.6)
 
(151.7)
 
32,254

 
1.2
Net income attributable to
     noncontrolling interests
 
7,285

 
0.3
 
104.1
 
3,569

 
0.1
 
(42.7)
 
6,228

 
0.2
Net income (loss) attributable to
     Diebold, Incorporated
 
$
144,815

 
5.1
 
N/M
 
$
(20,252
)
 
(0.7)
 
(177.8)
 
$
26,026

 
1.0
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Amounts attributable to
     Diebold, Incorporated
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Income (loss) from continuing
     operations, net of tax
 
$
144,292

 
5.1
 
 
 
$
(20,527
)
 
(0.7)
 
 
 
$
73,102

 
2.7
Income (loss) from discontinued
     operations, net of tax
 
523

 
 
 
 
275

 
 
 
 
(47,076
)
 
(1.7)
Net income (loss) attributable to
     Diebold, Incorporated
 
$
144,815

 
5.1
 
 
 
$
(20,252
)
 
(0.7)
 
 
 
$
26,026

 
1.0









21

Table of Contents
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2011
DIEBOLD, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in thousands, except per share amounts)




RESULTS OF OPERATIONS
2011 comparison with 2010
Net Sales
The following table represents information regarding our net sales for the years ended December 31:
 
2011
 
2010
 
$ Change
 
% Change
Net sales
$
2,835,848

 
$
2,823,793

 
$
12,055

 
0.4

FSS sales in 2011 increased by $91,156 or 4.5 percent compared to 2010. The increase in FSS sales included a net favorable currency impact of $45,972, of which approximately 50 percent related to the Brazilian real. The following division highlights include the impact of foreign currency. Diebold North America (DNA) increased $107,193 or 14.1 percent due to continued growth within the U.S. regional bank business with customer demand focused on meeting regulatory requirements and providing deposit automation technology. Diebold International (DI) sales decreased by $16,037 or 1.2 percent related to the following: Latin America, including Brazil, decreased $58,343 or 10.0 percent, EMEA decreased $5,487 or 1.6 percent and Asia Pacific increased $47,793 or 13.6 percent. The decrease in Latin America, including Brazil, was driven mainly from lower volume in Brazil paired with improvement across most of Latin America. The decrease in EMEA was influenced by lower volumes in Europe, partially offset with growth in Africa. The increase in Asia Pacific resulted from additional volume in several countries most notably China and India.
Security solutions sales in 2011 decreased by $24,843 or 3.9 percent compared to 2010. DNA decreased $22,756 or 4.1 percent compared to the prior year and DI decreased by $2,087 or 2.9 percent. The reduction in DNA was influenced by lower product volumes in the U.S. regional and national bank business. The DI variance was due to a reduction in Asia Pacific mostly from Australia, partially offset by improvement in Latin America compared to 2010.
The Brazil-based lottery and election systems sales decreased $54,258 or 36.9 percent in 2011 compared to 2010. This decrease was driven by a $47,767 reduction in election sales as well as a $6,491 decrease in lottery sales compared to 2010. Election sales decreased due to cyclical purchasing decisions within the country.
Gross Profit
The following table represents information regarding our gross profit for the years ended December 31:
 
2011
 
2010
 
$ Change
 
% Change
Gross profit - products
$
321,784

 
$
326,445

 
$
(4,661
)
 
(1.4)
Gross profit - services
414,145

 
393,120

 
21,025

 
5.3
Total gross profit
$
735,929

 
$
719,565

 
$
16,364

 
2.3
 
 
 
 
 
 
 
 
Gross margin - products
25.1
%
 
24.5
%
 

 
 
Gross margin - services
26.7
%
 
26.3
%
 


 
 
Total gross margin
26.0
%
 
25.5
%
 


 
 

The increase in product gross margin was driven by DNA with higher volumes and favorable customer mix, primarily from the U.S. regional bank business as well as favorable absorption in the U.S. manufacturing plants due to higher production volume. Partially offsetting these improvements, a reduction in DI was related mostly to lower volume in Brazil paired with lower margins across most of the other geographies. Additionally, the total product gross margin in 2011 and 2010 included restructuring charges of $3,905 and $1,163, respectively.
The increase in service gross margin resulted from operational cost efficiencies in Brazil as well as growth in DNA, Asia Pacific and Latin America. Partially offsetting these increases, EMEA realized lower margin mostly due to higher restructuring charges in 2011 related to the EMEA reorganization. Total service gross margin for 2011 included $10,678 of restructuring charges compared to $540 of charges in the same period of 2010.




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Table of Contents
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2011
DIEBOLD, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in thousands, except per share amounts)




Operating Expenses
The following table represents information regarding our operating expenses for the years ended December 31:
 
2011
 
2010
 
$ Change
 
% Change
Selling and administrative expense
$
501,186

 
$
472,956

 
$
28,230

 
6.0
Research, development and engineering expense
78,108

 
74,225

 
3,883

 
5.2
Impairment of assets
2,962

 
175,849

 
(172,887
)
 
(98.3)
Gain on sale of assets, net
(1,921
)
 
(1,663
)
 
(258
)
 
15.5
Total operating expenses
$
580,335

 
$
721,367

 
$
(141,032
)
 
(19.6)

Selling and administrative expense increased in 2011 compared to 2010 due to higher compensation and benefits, $7,976 of unfavorable currency impact, higher restructuring expenses and lower non-routine income, partially offset with a reduction in non-routine expenses. Selling and administrative expense in 2011 and 2010 included net, non-routine expense of $13,230 and $16,234, respectively. Net non-routine expense in 2011 primarily pertained to legal, consultative, audit and severance costs related to the FCPA investigation. Net non-routine expense in 2010 included settlement and legal fees related to an employment class action lawsuit and legal and professional fees driven by the FCPA investigation, partially offset by non-routine income of $4,148 consisting of reimbursements from the Company's director and officer insurance carriers. In addition, selling and administrative expense included $11,607 and $3,809 of restructuring charges in 2011 and 2010, respectively. The 2011 restructuring charges related primarily to the EMEA reorganization.
Research, development and engineering expense as a percent of net sales in 2011 and 2010 was 2.8 percent and 2.6 percent, respectively. The increase as a percent of net sales was due to higher project volume and focus on innovation.
The impairment charges in 2011 resulted from non-cash intangible asset impairments related primarily to prior acquisitions. The impairment charges in 2010 resulted from a $168,714 non-cash goodwill impairment charge associated with the Company's EMEA business, an impairment related to customer contract intangible assets and an other-than-temporary impairment related to a cost method investment.
Operating Profit (Loss)
The following table represents information regarding our operating profit (loss) for the years ended December 31:
 
2011
 
2010
 
$ Change
 
% Change
Operating profit (loss)
$
155,594

 
$
(1,802
)
 
$
157,396

 
NM
Operating profit (loss) margin
5.5
%
 
(0.1
)%
 

 
 

The increase in operating profit in 2011 compared to 2010 resulted from a decrease in operating expenses mostly related to a reduction in impairment charges in EMEA, partially offset by an increase in other operating expenses noted above. In addition, operating profit increased due to improved product and service margins and an increased service revenue base.

Other Income (Expense)
The following table represents information regarding our other income (expense) for the years ended December 31:
 
2011
 
2010
 
$ Change
 
% Change
Investment income
$
41,663

 
$
34,545

 
$
7,118

 
20.6
Interest expense
(34,456
)
 
(37,887
)
 
(3,431
)
 
(9.1)
Foreign exchange gain (loss), net
3,095

 
(1,301
)
 
4,396

 
N/M
Miscellaneous, net
(1,504
)
 
4,048

 
(5,552
)
 
N/M
Other income (expense)
$
8,798

 
$
(595
)
 
$
9,393

 
N/M

Investment income in 2011 was favorable compared to 2010, driven primarily by Brazil, with a combination of increased investment and favorable currency impact. The improvement in foreign exchange was influenced by the realization of favorable currency positions. Interest expense was favorable compared to the same period in 2010 due to favorable interest rates and lower fees.


23

Table of Contents
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2011
DIEBOLD, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in thousands, except per share amounts)




Income (Loss) from Continuing Operations
The following table represents information regarding our income (loss) from continuing operations for the years ended December 31:
 
2011
 
2010
 
$ Change
 
% Change
Income (loss) from continuing operations, net of tax
$
151,577

 
$
(16,958
)
 
$
168,535

 
N/M
Percent of net sales
5.3
%
 
(0.6
)%
 

 
 
Effective tax rate
7.8
%
 
607.5
 %
 


 
 

The increase in net income from continuing operations in 2011 compared to 2010 resulted from lower operating expenses related to the 2010 non-cash goodwill impairment charge that did not recur in 2011, higher gross profit and favorable other income. The effective tax rate in 2011 was positively impacted by an approximately $28,000 valuation allowance released in Brazil. Sustained improvement in operating results, combined with a more favorable outlook for business in Brazil, triggered the release of this valuation allowance on deferred tax assets. The effective tax rate in 2010 was negatively impacted by the impairment of non-deductible goodwill.

Segment Revenue and Operating Profit Summary
The following table represents information regarding our revenue by reporting segment for the years ended December 31:
 
2011
 
2010
 
$ Change
 
% Change
DNA
$
1,405,018

 
$
1,320,581

 
$
84,437

 
6.4
DI
1,430,830

 
1,503,212

 
(72,382
)
 
(4.8)
Total net sales
$
2,835,848

 
$
2,823,793

 
$
12,055

 
0.4

The increase in DNA net sales was due to higher FSS product volume in both the U.S. regional and national bank business. In addition, higher volume was also realized in managed and other services. Partially offsetting the increases, a reduction in security products was realized in both the U.S. regional and national bank business.
The decrease in DI net sales was due primarily to lower FSS and election systems volume in Brazil, partially offset by a net favorable currency impact of $58,917, of which approximately 59 percent related to Brazil. These decreases were also partially offset by service revenue growth in Asia Pacific compared to 2010.

The following table represents information regarding our operating profit (loss) by reporting segment for the years ended December 31:
 
2011
 
2010
 
$ Change
 
% Change
DNA
$
128,151

 
$
81,444

 
$
46,707

 
57.3
DI
27,443

 
(83,246
)
 
110,689

 
N/M
Total operating profit (loss)
$
155,594

 
$
(1,802
)
 
$
157,396

 
N/M

DNA operating profit for 2011 increased by $46,707 or 57.3 percent compared to 2010. The increase was driven primarily by higher FSS product volume in the U.S. regional bank business, improvement in U.S. installation related to higher volume and cost efficiencies as well as a reduction in non-routine expenses. These increases were partially offset with an increase in operating expense related mostly to higher compensation and benefits as well as lower non-routine income.
DI operating profit for 2011 increased by $110,689 compared to 2010 primarily due to a non-cash goodwill impairment charge of $168,714 incurred in 2010 associated with the Company's EMEA business. Partially offsetting this improvement were lower FSS and election systems sales in Brazil, higher restructuring expenses related mostly to the EMEA reorganization and higher operational expenses across geographies.
Refer to note 19 to the consolidated financial statements for further details of segment revenue and operating profit.




24

Table of Contents
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2011
DIEBOLD, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in thousands, except per share amounts)




2010 comparison with 2009
Net Sales
The following table represents information regarding our net sales for the years ended December 31:
 
2010
 
2009
 
$ Change
 
% Change
Net sales
$
2,823,793

 
$
2,718,292

 
$
105,501

 
3.9

FSS sales in 2010 decreased by $22,761 or 1.1 percent compared to 2009. The decrease in FSS sales included a net favorable currency impact of $68,929, of which $55,896 related to the Brazilian real. North America decreased $34,249 or 4.3 percent due to reduced volume in the U.S. national bank business as 2009 included a large project for a customer that upgraded the majority of its ATM install base with our deposit automation solution. The project began in the second half of 2008 and was completed in the second quarter of 2009. Latin America including Brazil increased by $19,050 or 3.4 percent due to a net favorable currency impact partially offset by declines in volume. EMEA increased slightly year over year as the poor economic conditions experienced in 2009 continued into 2010.
Security solutions sales in 2010 decreased by $13,244 or 2.1 percent compared to 2009. North America decreased $27,631 or 4.7 percent due primarily to the lack of new bank branch construction as a result of the continued weakness in the U.S. financial market. In addition, the decrease in North America resulted from smaller volume declines in the government and retail markets. Asia Pacific and Latin America increased $7,698 and $7,586, respectively, from 2009 due to continued business development and favorable currency impact in Asia Pacific.
Brazilian-based election systems sales were $123,215 in 2010 compared to none in 2009. This business has historically been cyclical, recurring every other year. Lottery systems sales increased $18,291 in 2010 compared to 2009.

Gross Profit
The following table represents information regarding our gross profit for the years ended December 31:
 
2010
 
2009
 
$ Change
 
% Change
Gross profit - products
326,445

 
294,256

 
32,189

 
10.9
Gross profit - services
393,120

 
355,744

 
37,376

 
10.5
Total gross profit
$
719,565

 
$
650,000

 
$
69,565

 
10.7
 
 
 
 
 
 
 
 
Gross margin - products
24.5
%
 
23.8
%
 

 
 
Gross margin - services
26.3
%
 
24.0
%
 

 
 
Total gross margin
25.5
%
 
23.9
%
 

 
 

Product gross margin was 24.5 percent in 2010 compared to 23.8 percent in 2009. The increase in product margin resulted from favorable product solution and customer mix primarily attributed to Brazil voting and lottery solutions, which tend to have a higher margin than FSS solutions in Brazil and the U.S. national bank customer mix. Additionally, product gross margin in 2010 included restructuring charges of $1,163 compared to $5,348 in 2009. Restructuring charges in 2010 and 2009 primarily related to global manufacturing realignment and workforce reductions.
Service gross margin was 26.3 percent in 2010 compared to 24.0 percent in 2009. The service margin improvement was driven by improved productivity and lower service parts scrap expense in the United States. Service margin was also favorably impacted by increased part sales and higher margin performance in Asia Pacific. Additionally, 2010 included restructuring charges of $540 compared to restructuring charges of $7,488 in 2009. Restructuring charges in 2010 related primarily to workforce reductions and charges in 2009 related to workforce reductions and service branch consolidation, as well as employee severance costs in connection with the Company’s sale of certain assets and liabilities in Argentina.






25

Table of Contents
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2011
DIEBOLD, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in thousands, except per share amounts)




Operating Expenses
The following table represents information regarding our operating expenses for the years ended December 31:
 
2010
 
2009
 
$ Change
 
% Change
Selling and administrative expense
$
472,956

 
$
424,875

 
$
48,081

 
11.3
Research, development and engineering expense
74,225

 
72,026

 
2,199

 
3.1
Impairment of assets
175,849

 
2,500

 
173,349

 
N/M
(Gain) loss on sale of assets, net
(1,663
)
 
7

 
(1,670
)
 
N/M
Total operating expenses
$
721,367

 
$
499,408

 
$
221,959

 
44.4

Selling and administrative expense in 2010 included an unfavorable currency impact of $8,644, as well as increased healthcare and other employee related expenses. Selling and administrative expenses were adversely affected by non-routine expenses of $20,382 and $1,467 in 2010 and 2009, respectively. Net non-routine expenses in 2010 included a settlement and legal fees related to an employment class action lawsuit and higher legal and professional fees driven by the FCPA investigation. Selling and administrative expense in 2010 and 2009 included expense reimbursements of $4,148 and $11,323, respectively, from the Company’s director and officer insurance carriers related to legal and other expenses incurred as part of the civil charges levied during the SEC investigation, which were settled in June 2010. In addition, selling and administrative expense included $3,809 and $10,276 of restructuring charges in 2010 and 2009, respectively. The 2010 restructuring charges related mainly to workforce reductions that focused on North America to align backoffice support with market changes and the 2009 restructuring charges primarily related to workforce reductions, employee severance costs in connection with the Company’s sale of certain assets and liabilities in Argentina and service branch consolidation.
Research, development and engineering expense as a percent of net sales in 2010 and 2009 was flat at 2.6 percent in both years. Additionally, research, development and engineering expense included an unfavorable currency impact of $1,489. A net restructuring benefit of $143 resulted in 2010, while restructuring charges of $2,091 occurred in 2009 related to product development rationalization.
A non-cash goodwill impairment charge of $168,714 was incurred in 2010 associated with the Company’s EMEA business. Due to the operational challenges experienced in the EMEA region over the past few quarters and the negative business impact related to potential FCPA compliance issues within the region, management has reduced its near-term earnings outlook for the EMEA business unit, resulting in the goodwill impairment. In the third quarter of 2010, the Company recorded a $3,000 other than temporary impairment related to a cost method investment. The Company determined this investment was fully impaired as of September 30, 2010 due to a decline in fair value. In addition, an impairment charge of approximately $4,100 was incurred in 2010 related to intangible assets of TFE Technology Holdings (TFE). The intangible assets for a customer contract at the time of acquisition were fully impaired in the second quarter of 2010. An impairment charge of $2,500 was incurred in the fourth quarter of 2009 related to the discontinuation of the brand name Firstline, Incorporated.
Operating (Loss) Profit
The following table represents information regarding our operating (loss) profit for the years ended December 31:
 
2010
 
2009
 
$ Change
 
% Change
Operating (loss) profit
$
(1,802
)
 
$
150,592

 
$
(152,394
)
 
(101.2)
Operating (loss) profit margin
(0.1
)%
 
5.5
%
 

 
 

The decrease in operating profit was due to a non-cash goodwill impairment charge of $168,714 incurred in 2010 associated with the Company’s EMEA business and increased operating expenses. These were partially offset by increased sales volume, favorable product revenue mix, higher service gross profit due in part to productivity improvements in U.S. service and higher margin performance in Asia Pacific.







26

Table of Contents
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2011
DIEBOLD, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in thousands, except per share amounts)




Other Income (Expense)
The following table represents information regarding our other income (expense) for the years ended December 31:
 
2010
 
2009
 
$ Change
 
 % Change
Investment income
$
34,545

 
$
29,016

 
$
5,529

 
19.1
Interest expense
(37,887
)
 
(35,452
)
 
2,435

 
6.9
Foreign exchange loss, net
(1,301
)
 
(922
)
 
379

 
41.1
Miscellaneous, net
4,048

 
(19,427
)
 
23,475

 
120.8
Other income (expense)
$
(595
)
 
$
(26,785
)
 
$
26,190

 
(97.8)

The increase in investment income resulted from higher investment volume and leasing interest income in Brazil. Interest expense increased due to higher interest rates between years and credit facility fees in 2010, partially offset by lower hedging expense. While foreign exchange was flat, there were gains in EMEA offset by losses in Latin America resulting from the currency revaluation in Venezuela during 2010. The change in miscellaneous, net was due to a charge of $25,000 in 2009 as the Company reached an agreement in principle with the staff of the SEC to settle civil charges. In June 2010, the SEC settlement was finalized and paid.
  
(Loss) Income from Continuing Operations
The following table represents information regarding our income from continuing operations for the years ended December 31:
 
2010
 
2009
 
$ Change
 
% Change
(Loss) income from continuing operations, net of tax
(16,958
)
 
79,330

 
(96,288
)
 
(121.4)
Percent of net sales
(0.6
)
 
2.9

 


 
 
Effective tax rate
607.5
 %
 
35.9
%
 

 
 

The decrease in (loss) income from continuing operations was related to higher operating expenses inclusive of the impairment charges in 2010, partially offset by the SEC charge of $25,000 in 2009 and higher gross profit in 2010. The increase in the effective tax rate was due to the impairment of nondeductible goodwill and was partially offset by a benefit resulting from the release of a valuation allowance at a foreign subsidiary and foreign rate differential.

Income (Loss) from Discontinued Operations
The following table represents information regarding our income (loss) from discontinued operations for the years ended December 31:
 
2010
 
2009
 
$ Change
 
% Change
Income (loss) from discontinued operations,
     net of tax
$
275

 
$
(47,076
)
 
$
47,351

 
100.6

Included in the 2010 income (loss) from discontinued operations, net of tax, were costs related to the sale of the U.S.-based elections systems business and the December 2008 discontinuance of the Company’s EMEA-based enterprise security business. In addition, during the third quarter of 2010, the Company finalized and filed its 2009 consolidated U.S. federal tax return and recorded an additional tax benefit of $2,147 included within the income (loss) from discontinued operations. Included in the 2009 income (loss) from discontinued operations, net of tax, were the $37,192 loss on the sale of the U.S.-based elections systems business, the results of the U.S. elections systems business and costs related to the December 2008 discontinuance of the Company’s EMEA-based enterprise security business. Refer to note 20 to the consolidated financial statements for further details of discontinued operations.








27

Table of Contents
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2011
DIEBOLD, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in thousands, except per share amounts)




Segment Revenue and Operating Profit Summary
The following table represents information regarding our revenue by reporting segment for the years ended December 31:
 
2010
 
2009
 
$ Change
 
% Change
DNA
$
1,320,581

 
$
1,382,461

 
$
(61,880
)
 
(4.5)
DI
1,503,212

 
1,335,831

 
167,381

 
12.5
Total net sales
$
2,823,793

 
$
2,718,292

 
$
105,501

 
3.9

DNA net sales of $1,320,581 in 2010 decreased $61,880 or 4.5 percent compared to 2009. The decrease in DNA net sales was due to decreased product volume in the national and regional bank businesses, as well as the corresponding installation revenue, partially offset by increased U.S. service volume and higher sales in Canada.
DI net sales of $1,503,212 in 2010 increased by $167,381 or 12.5 percent compared to the same period of 2009, which included a net favorable currency fluctuation of $68,632, of which $56,543 related to the Brazilian real. The increase in DI net sales was driven by higher volume in Brazil primarily due to election systems revenue as well as increased sales in Latin America.
The following table represents information regarding our operating profit (loss) by reporting segment for the years ended December 31:
 
2010
 
2009
 
$ Change
 
% Change
DNA
81,444

 
77,109

 
4,335

 
5.6
DI
(83,246
)
 
73,483

 
(156,729
)
 
(213.3)
Total operating (loss) profit
(1,802
)
 
150,592

 
(152,394
)
 
(101.2)
DNA operating profit in 2010 increased by $4,335 or 5.6 percent compared to 2009. Operating profit was favorably affected by higher service profitability attributable to continued productivity gains and lower service parts scrap expense. DNA operating profit was also favorably affected by higher product margin in the national bank business. DNA operating profit was unfavorably impacted by higher operating expenses including $9,786 in settlement and legal fees related to an employment class-action lawsuit and $7,096 of impairment charges related to a cost-method investment and customer contract intangible assets of TFE.
DI operating profit in 2010 decreased by $156,729 compared to 2009 primarily due to a non-cash goodwill impairment charge of $168,714 incurred in 2010 associated with the Company’s EMEA business and other increases in operating expenses. The goodwill impairment was partially offset by increased product gross profit resulting from Brazilian election systems and lottery volume in 2010 as well as higher volume in Latin America. These increases in product gross profit were partially offset by lower financial self-service revenue in Brazil and Asia Pacific. Additionally, service gross profit increased due to improved performance in Asia Pacific partially offset by lower managed service volume in Brazil mainly attributed to the insourcing of a large Brazilian government contract.
Refer to note 19 to the consolidated financial statements for further details of segment revenue and operating profit.
LIQUIDITY AND CAPITAL RESOURCES
Capital resources are obtained from income retained in the business, borrowings under the Company’s senior notes, committed and uncommitted credit facilities, long-term industrial revenue bonds and operating and capital leasing arrangements. Management expects that the Company’s capital resources will be sufficient to finance planned working capital needs, research and development activities, investments in facilities or equipment, pension contributions, the payment of dividends on the Company’s common shares and the purchase of the Company’s common shares for at least the next 12 months. At December 31, 2011, approximately $597,467 or 96.2 percent of the Company’s cash and cash equivalents and short-term investments reside in international tax jurisdictions. Repatriation of these funds could be negatively impacted by potential foreign and domestic taxes. Part of the Company’s growth strategy is to pursue strategic acquisitions. The Company has made acquisitions in the past and intends to make acquisitions in the future. The Company intends to finance any future acquisitions with either cash and short-term investments, cash provided from operations, borrowings under available credit facilities, proceeds from debt or equity offerings and/or the issuance of common shares.





28

Table of Contents
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2011
DIEBOLD, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in thousands, except per share amounts)




The following table summarizes the results of our consolidated statement of cash flows for the years ended December 31:
Net cash flow provided by (used in):
2011
 
2010
 
2009
Operating activities
$
215,397

 
$
273,353

 
$
296,882

Investing activities
(90,706
)
 
(164,756
)
 
(90,778
)
Financing activities
(123,535
)
 
(111,100
)
 
(130,988
)
Effect of exchange rate changes on cash and cash equivalents
4,106

 
2,735

 
11,874

Net increase in cash and cash equivalents
$
5,262

 
$
232

 
$
86,990


During 2011, the Company generated $215,397 in cash from operating activities, a decrease of $57,956 from 2010. Cash flows from operating activities are generated primarily from operating income and managing the components of working capital. Cash flows from operating activities during the year ended December 31, 2011 were negatively affected by a $69,066 change in refundable income taxes related to significant 2010 refunds that did not recur at the same level in 2011, as well as unfavorable changes in inventories, prepaid expenses, accounts payable, pension and other postretirement benefits and certain other assets and liabilities. These changes were partially offset by the sale of finance receivables, favorable changes in trade receivables, other current assets, deferred revenue and deferred income taxes.
Net cash used for investing activities was $90,706 in 2011, a decrease of $74,050 from 2010. The decrease was primarily due to a $41,797 decrease in net payments for purchases of investments, an increase of $3,401 in proceeds from sale of fixed assets and a change of $32,110 in purchases of finance receivables, net of cash collected. These activities were partially offset by an increase of $3,455 in capital expenditures.
Net cash used for financing activities was $123,535 in 2011, an increase of $12,435 from 2010. The increase was primarily due to an increase of common share repurchases of $86,046 and an increase of $4,642 in distributions to noncontrolling interest holders. This was partially offset by a change of $79,154 in net debt activity.
Benefit Plans The Company expects to contribute $15,814 to its pension plans during the year ending December 31, 2012. Beyond 2012, minimum statutory funding requirements for the Company's U.S. pension plans may become significant. However, the actual amounts required to be contributed are dependent upon, among other things, interest rates, underlying asset returns and the impact of legislative or regulatory actions related to pension funding obligations. The Company has adopted a pension investment policy designed to achieve an adequate funded status based on expected benefit payouts and to establish an asset allocation that will meet or exceed the return assumption while maintaining a prudent level of risk. The plan's target asset allocation adjusts based on the plan's funded status. As the funded status improves or declines, the debt security target allocation will increase and decrease, respectively.
Payments due under the Company's other postretirement benefit plans are not required to be funded in advance, but are paid as medical costs are incurred by covered retirees, and are principally dependent upon the future cost of retiree medical benefits under these plans. We expect the other postretirement benefit plan payments to approximate $1,735 in 2012, net of a benefit of approximately $205 from the Medicare prescription subsidy. Refer to note 12 to the consolidated financial statements for further discussion of the Company's pension and other postretirement benefit plans.
Dividends The Company paid dividends of $72,901, $71,900 and $69,451 in the years ended December 31, 2011, 2010 and 2009, respectively. Annualized dividends per share were $1.12, $1.08 and $1.04 for the years ended December 31, 2011, 2010 and 2009, respectively. The quarterly 2012 cash dividend, which represents $1.14 per share on an annualized basis, marks the Company's 59th consecutive annual dividend increase.












29

Table of Contents
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2011
DIEBOLD, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in thousands, except per share amounts)




Contractual Obligations The following table summarizes the Company’s approximate obligations and commitments to make future payments under contractual obligations as of December 31, 2011:
 
 
 
Payment due by period
 
Total
 
Less than 1 year
 
1-3 years
 
3-5 years
 
More than 5 years
Minimum operating lease obligations
$
143,794

 
$
43,192

 
$
56,330

 
$
33,034

 
$
11,238

Debt
627,876

 
21,722

 
76,767

 
467,347

 
62,040

Interest on debt (1)
94,143

 
23,922

 
37,881

 
27,847

 
4,493

Purchase commitments
3,091

 
3,091

 

 

 

Total
$
868,904

 
$
91,927

 
$
170,978

 
$
528,228

 
$
77,771

(1)
Amounts represent estimated contractual interest payments on outstanding long-term debt and notes payable. Rates in effect as of December 31, 2011 are used for variable rate debt.

At December 31, 2011, the Company also had uncertain tax positions of $12,636, for which there is a high degree of uncertainty as to the expected timing of payments (refer to note 4 to the consolidated financial statements).

As of December 31, 2011, the Company had various international short-term uncommitted lines of credit with borrowing limits of $101,530. The weighted-average interest rate on outstanding borrowings on the short-term uncommitted lines of credit as of December 31, 2011 and 2010 was 4.23 percent and 3.01 percent, respectively. Short-term uncommitted lines mature in less than one year. The amount available under the short-term uncommitted lines at December 31, 2011 was $79,958.

In June 2011, the Company entered into a new five-year credit facility, which replaced its previous credit facility. The Company used borrowings of approximately $330,000 under the new credit facility to repay all amounts outstanding under (and terminated) the previous credit facility. As of December 31, 2011, the Company had borrowing limits under the new credit facility totaling $500,000. Under the terms of the credit facility agreement, the Company has the ability, subject to various approvals, to increase the borrowing limits by $250,000. Up to $50,000 of the revolving credit facility is available under a swing line subfacility. The weighted-average interest rate on outstanding credit facility borrowings as of December 31, 2011 and 2010 was 1.49 percent and 2.71 percent, respectively, which is variable based on the London Interbank Offered Rate (LIBOR). The amount available under the new credit facility as of December 31, 2011 was $209,000. The Company incurred $1,876 of fees to its creditors in conjunction with the new credit facility, which will be amortized as a component of interest expense over the term of the facility.

In March 2006, the Company issued senior notes in an aggregate principal amount of $300,000 with a weighted-average fixed interest rate of 5.50 percent. The maturity dates of the senior notes are staggered, with $75,000, $175,000 and $50,000 becoming due in 2013, 2016 and 2018, respectively. Additionally, the Company entered into a derivative transaction to hedge interest rate risk on $200,000 of the senior notes, which was treated as a cash flow hedge. This reduced the effective interest rate by 14 basis points from 5.50 to 5.36 percent.

The Company’s financing agreements contain various restrictive financial covenants, including net debt to capitalization and net interest coverage ratios. As of December 31, 2011, the Company was in compliance with the financial covenants in its debt agreements.

Off-Balance Sheet Arrangements The Company enters into various arrangements not recognized in the consolidated balance sheets that have or could have an effect on its financial condition, results of operations, liquidity, capital expenditures or capital resources. The principal off-balance sheet arrangements that the Company enters into are guarantees and sales of finance receivables. The Company provides its global operations guarantees and standby letters of credit through various financial institutions to suppliers, regulatory agencies and insurance providers. If the Company is not able to make payment, the suppliers, regulatory agencies and insurance providers may draw on the pertinent bank. Refer to note 14 to the consolidated financial statements for further details of guarantees. The Company has sold finance receivables to financial institutions while continuing to service the receivables. The Company records these sales by removing finance receivables from the consolidated balance sheets and recording gains and losses in the consolidated statement of operations.





30

Table of Contents
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2011
DIEBOLD, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in thousands, except per share amounts)




CRITICAL ACCOUNTING POLICIES AND ESTIMATES
Management’s discussion and analysis of the Company’s financial condition and results of operations are based upon the Company’s consolidated financial statements. The consolidated financial statements of the Company are prepared in conformity with accounting principles generally accepted in the United States of America (U.S. GAAP). The preparation of the accompanying consolidated financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions about future events. These estimates and the underlying assumptions affect the amounts of assets and liabilities reported, disclosures about contingent assets and liabilities and reported amounts of revenues and expenses. Such estimates include revenue recognition, the valuation of trade receivables, inventories, goodwill, intangible assets, other long-lived assets, legal contingencies, guarantee obligations, and assumptions used in the calculation of income taxes, pension and postretirement benefits and customer incentives, among others. These estimates and assumptions are based on management’s best estimates and judgment. Management evaluates its estimates and assumptions on an ongoing basis using historical experience and other factors. Management monitors the economic conditions and other factors and will adjust such estimates and assumptions when facts and circumstances dictate. As future events and their effects cannot be determined with precision, actual results could differ significantly from these estimates.

The Company’s significant accounting policies are described in note 1 to the consolidated financial statements. Management believes that, of its significant accounting policies, its policies concerning revenue recognition, allowances for doubtful accounts, inventory reserves, goodwill, taxes on income and pensions and postretirement benefits are the most critical because they are affected significantly by judgments, assumptions and estimates. Additional information regarding these policies is included below.

Revenue Recognition In general, the Company records revenue when it is realized, or realizable and earned. The application of U.S. GAAP revenue recognition principles to the Company's customer contracts requires judgment, including the determination of whether an arrangement includes multiple deliverables such as hardware, software, maintenance and/or other services. For contracts that contain multiple deliverables, total arrangement consideration is allocated at the inception of the arrangement to each deliverable based on the relative selling price method. The relative selling price method is based on a hierarchy consisting of vendor specific objective evidence (VSOE) (price sold on a stand-alone basis), if available, or third-party evidence (TPE), if VSOE is not available, or estimated selling price (ESP) if neither VSOE nor TPE is available. The Company's ESP is consistent with the objective of determining VSOE, which is the price at which we would expect to transact on a stand-alone sale of the deliverable. The determination of ESP is based on applying significant judgment to weigh a variety of company-specific factors including our pricing practices, customer volume, geography, internal costs and gross margin objectives, information gathered from experience in customer negotiations, recent technological trends and competitive landscape. In contracts that involve multiple deliverables, maintenance services are typically accounted for under Financial Accounting Standards Board (FASB) Accounting Standards Codification (ASC) 605-20 Separately Priced Extended Warranty and Product Maintenance Contracts. There have been no material changes to these estimates for the periods presented and the Company believes that these estimates generally should not be subject to significant changes in the future. However, changes to deliverables in future arrangements could materially impact the amount of earned or deferred revenue.

For sales of software, which excludes software required for the equipment to operate as intended, the Company applies the software revenue recognition principles within FASB ASC 985-605, Software - Revenue Recognition. For software and software-related deliverables (software elements), the Company allocates revenue based upon the relative fair value of these deliverables as determined by VSOE. If the Company cannot obtain VSOE for any undelivered software element, revenue is deferred until all deliverables have been delivered or until VSOE can be determined for any remaining undelivered software elements. When the fair value of a delivered element has not been established, but fair value evidence exists for the undelivered software elements, the Company uses the residual method to recognize revenue. Under the residual method, the fair value of the undelivered elements is deferred and the remaining portion of the arrangement consideration is allocated to the delivered elements and recognized as revenue. Determination of amounts deferred for software support requires judgment about whether the deliverables can be divided into more than one unit of accounting and whether the separate deliverables have value to the customer on a stand-alone basis. There have been no material changes to these deliverables for the periods presented. However, changes to deliverables in future arrangements and the ability to establish VSOE could affect the amount and timing of revenue recognition.

Allowances for Doubtful Accounts The Company maintains allowances for potential credit losses, and such losses have been minimal and within management’s expectations. Since the Company’s receivable balance is concentrated primarily in the financial and government sectors, an economic downturn in these sectors could result in higher than expected credit losses. The concentration of credit risk in the Company’s trade receivables with respect to financial and government customers is largely mitigated by the



31

Table of Contents
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2011
DIEBOLD, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in thousands, except per share amounts)




Company’s credit evaluation process and the geographical dispersion of sales transactions from a large number of individual customers.

Inventory Reserves At each reporting period, the Company identifies and writes down its excess and obsolete inventories to net realizable value based on usage forecasts, order volume and inventory aging. With the development of new products, the Company also rationalizes its product offerings and will write-down discontinued product to the lower of cost or net realizable value.

Goodwill The Company tests all existing goodwill at least annually for impairment on a reporting unit basis. The Company’s reporting units are defined as Domestic and Canada, Brazil, Latin America, Asia Pacific and EMEA. In 2011, the Company adopted the provisions of FASB Accounting Standards Update (ASU) 2011-08, Testing Goodwill for Impairment, and performed a qualitative assessment to determine whether it is more likely than not that the fair value of a reporting unit is less than its carrying value. In evaluating whether it is more likely than not the fair value of a reporting unit is less than its carrying amount, the Company considers the following events and circumstances, among others, if applicable: (a) macroeconomic conditions such as general economic conditions, limitations on accessing capital or other developments in equity and credit markets; (b) industry and market considerations such as competition, multiples or metrics and changes in the market for the Company's products and services or regulatory and political environments; (c) cost factors such as raw materials, labor or other costs, (d) overall financial performance such as cash flows, actual and planned revenue and earnings compared with actual and projected results of relevant prior periods; (e) other relevant events such as changes in key personnel, strategy or customers; (f) changes in the composition of a reporting unit's assets or expected sales of all or a portion of a reporting unit; and (g) any sustained decrease in share price. If the Company's qualitative assessment indicates that it is more likely than not that the fair value of a reporting unit is less than its carrying value, the two-step impairment test described below is used to identify potential goodwill impairment and measure the amount of any impairment loss to be recognized.

In 2010 and 2009, goodwill was reviewed for impairment based on a two-step test. In the first step, the Company compares the fair value of each reporting unit with its carrying value. The fair value is determined based upon discounted estimated future cash flows as well as the market approach or guideline public company method. The Company’s Step 1 impairment test of goodwill of a reporting unit is based upon the fair value of the reporting unit, defined as the price that would be received to sell the net assets or transfer the net liabilities in an orderly transaction between market participants at the assessment date (November 30). In the event that the net carrying amount exceeds the fair value, a Step 2 test must be performed whereby the fair value of the reporting unit’s goodwill must be estimated to determine if it is less than its net carrying amount.

The techniques used in the Company's qualitative assessments, Step 1 impairment test and if necessary, Step 2 impairment test have incorporated a number of assumptions that the Company believes to be reasonable and to reflect market conditions forecast at the assessment date. Assumptions in estimating future cash flows are subject to a high degree of judgment. The Company makes all efforts to forecast future cash flows as accurately as possible with the information available at the time a forecast is made. To this end, the Company evaluates the appropriateness of its assumptions as well as its overall forecasts by comparing projected results of upcoming years with actual results of preceding years and validating that differences therein are reasonable. Key assumptions, all of which are Level 3 inputs (refer to note 18 of the consolidated financial statements), relate to price trends, material costs, discount rate, customer demand, and the long-term growth and foreign exchange rates. A number of benchmarks from independent industry and other economic publications were also used. Changes in assumptions and estimates after the assessment date may lead to an outcome where impairment charges would be required in future periods. Specifically, actual results may vary from the Company’s forecasts and such variations may be material and unfavorable, thereby triggering the need for future impairment tests where the conclusions may differ in reflection of prevailing market conditions.

The annual goodwill impairment tests for 2011 and 2009 resulted in no impairment in any of the Company’s reporting units. Management concluded during the Company’s annual goodwill impairment test for 2010 that all of the Company’s goodwill within the EMEA reporting unit was not recoverable and recorded a $168,714 non-cash impairment charge during the fourth quarter 2010.

Taxes on Income Deferred taxes are provided on an asset and liability method, whereby deferred tax assets are recognized for deductible temporary differences, operating loss carry-forwards and tax credits. Deferred tax liabilities are recognized for taxable temporary differences. Deferred tax assets are reduced by a valuation allowance when, in the opinion of management, it is more likely than not that some portion or all of the deferred tax assets will not be realized. Deferred tax assets and liabilities are adjusted for the effects of changes in tax laws and rates on the date of enactment.



32

Table of Contents
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2011
DIEBOLD, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in thousands, except per share amounts)




The Company operates in numerous taxing jurisdictions and is subject to examination by various U.S., Federal, state and foreign jurisdictions for various tax periods. Additionally, the Company has retained tax liabilities and the rights to tax refunds in connection with various divestitures of businesses. The Company’s income tax positions are based on research and interpretations of the income tax laws and rulings in each of the jurisdictions in which the Company does business. Due to the subjectivity of interpretations of laws and rulings in each jurisdiction, the differences and interplay in tax laws between those jurisdictions, as well as the inherent uncertainty in estimating the final resolution of complex tax audit matters, the Company’s estimates of income tax liabilities may differ from actual payments or assessments.

The Company regularly assesses its position with regard to tax exposures and records liabilities for these uncertain tax positions and related interest and penalties, if any, according to the principles of ASC 740. The Company has recorded an accrual that reflects the recognition and measurement process for the financial statement recognition and measurement of a tax position taken or expected to be taken on a tax return. Additional future income tax expense or benefit may be recognized once the positions are effectively settled.

At the end of each interim reporting period, the Company estimates the effective tax rate expected to apply to the full fiscal year. The estimated effective tax rate contemplates the expected jurisdiction where income is earned, as well as tax planning strategies. Current and projected growth in income in higher tax jurisdictions may result in an increasing effective tax rate over time. If the actual results differ from estimates, the Company may adjust the effective tax rate in the interim period if such determination is made.

Pensions and Other Postretirement Benefits Annual net periodic expense and benefit liabilities under the Company’s defined benefit plans are determined on an actuarial basis. Assumptions used in the actuarial calculations have a significant impact on plan obligations and expense. Annually, management and the Investment Committee of the Board of Directors review the actual experience compared with the more significant assumptions used and make adjustments to the assumptions, if warranted. The discount rate is determined by analyzing the average return of high-quality (i.e., AA-rated) fixed-income investments and the year-over-year comparison of certain widely used benchmark indices as of the measurement date. The expected long-term rate of return on plan assets is determined using the plans’ current asset allocation and their expected rates of return based on a geometric averaging over 20 years. The rate of compensation increase assumptions reflects the Company’s long-term actual experience and future and near-term outlook. Pension benefits are funded through deposits with trustees. Other postretirement benefits are not funded and the Company’s policy is to pay these benefits as they become due.

The following table represents assumed health care cost trend rates at December 31:
 
2011
 
2010
Healthcare cost trend rate assumed for next year
8.0
%
 
7.4
%
Rate to which the cost trend rate is assumed to decline (the ultimate trend rate)
4.2
%
 
4.2
%
Year that rate reaches ultimate trend rate
2099

 
2099


The healthcare trend rates are reviewed based upon the results of actual claims experience. The Company used healthcare cost trends of 8.0 percent and 7.4 percent in 2012 and 2011, respectively, decreasing to an ultimate trend of 4.2 percent in 2099 for both medical and prescription drug benefits using the Society of Actuaries Long Term Trend Model with assumptions based on the 2008 Medicare Trustees’ projections. Assumed healthcare cost trend rates have a significant effect on the amounts reported for the healthcare plans. A one-percentage-point change in assumed healthcare cost trend rates would have the following effects:
 
One-Percentage-Point Increase
 
One-Percentage-Point Decrease
Effect on total of service and interest cost
$
58

 
$
(52
)
Effect on other postretirement benefit obligation
1,010

 
(914
)

RECENTLY ISSUED ACCOUNTING GUIDANCE
Refer to note 1 to the consolidated financial statements of this annual report on Form 10-K for information on recently issued accounting guidance.



33

Table of Contents
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2011
DIEBOLD, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in thousands, except per share amounts)




FORWARD-LOOKING STATEMENT DISCLOSURE
In this annual report on Form 10-K, statements that are not reported financial results or other historical information are “forward-looking statements.” Forward-looking statements give current expectations or forecasts of future events and are not guarantees of future performance. These forward-looking statements relate to, among other things, the Company’s future operating performance, the Company’s share of new and existing markets, the Company’s short- and long-term revenue and earnings growth rates, the Company’s implementation of cost-reduction initiatives and measures to improve pricing, including the optimization of the Company’s manufacturing capacity. The use of the words "will," "believes," "anticipates," "plans," "projects," "expects," "intends" and similar expressions is intended to identify forward-looking statements that have been made and may in the future be made by or on behalf of the Company.

Although the Company believes that these forward-looking statements are based upon reasonable assumptions regarding, among other things, the economy, its knowledge of its business, and on key performance indicators that impact the Company, these forward-looking statements involve risks, uncertainties and other factors that may cause actual results to differ materially from those expressed in or implied by the forward-looking statements. The Company is not obligated to update forward-looking statements, whether as a result of new information, future events or otherwise.

Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date hereof. Some of the risks, uncertainties and other factors that could cause actual results to differ materially from those expressed in or implied by the forward-looking statements include, but are not limited to:

competitive pressures, including pricing pressures and technological developments;
changes in the Company's relationships with customers, suppliers, distributors and/or partners in its business ventures;
changes in political, economic or other factors such as currency exchange rates, inflation rates, recessionary or expansive trends, taxes and regulations and laws affecting the worldwide business in each of the Company's operations, including Brazil, where a significant portion of the Company's revenue is derived;
the amount of cash and non-cash charges in connection with the restructuring of the Company’s EMEA operations;
global economic conditions, including any additional deterioration and disruptions in the financial markets, including bankruptcies, restructurings or consolidations of financial institutions, which could reduce our customer base and/or adversely affect our customers’ ability to make capital expenditures, as well as adversely impact the availability and cost of credit;
acceptance of the Company's product and technology introductions in the marketplace;
the Company’s ability to maintain effective internal controls;
changes in the Company’s intention to repatriate cash and cash equivalents and short-term investments residing in international tax jurisdictions could negatively impact foreign and domestic taxes;
unanticipated litigation, claims or assessments, as well as the impact of any current or pending lawsuits;
variations in consumer demand for financial self-service technologies, products and services;
potential security violations to the Company's information technology systems;
the investment performance of the Company’s pension plan assets, which could require the Company to increase its pension contributions, and significant changes in health care costs, including those that may result from government action;
the amount and timing of repurchases of the Company’s common shares, if any;
the outcome of the Company’s global FCPA review and any actions taken by government agencies in connection with the Company’s self disclosure, including the pending SEC investigation;
the Company’s ability to achieve benefits from its cost-reduction initiatives and other strategic changes, including its restructuring actions; and
the risk factors described above under Item 1A "Risk Factors.”


34


ITEM 7A: QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

The Company is exposed to foreign currency exchange rate risk inherent in its international operations denominated in currencies other than the U.S. dollar. A hypothetical 10 percent movement in the applicable foreign exchange rates would have resulted in an increase or decrease in 2011 and 2010 year-to-date operating profit of approximately $7,909 and $13,603, respectively. The sensitivity model assumes an instantaneous, parallel shift in the foreign currency exchange rates. Exchange rates rarely move in the same direction. The assumption that exchange rates change in an instantaneous or parallel fashion may overstate the impact of changing exchange rates on amounts denominated in a foreign currency.

The Company’s risk-management strategy uses derivative financial instruments such as forwards to hedge certain foreign currency exposures. The intent is to offset gains and losses that occur on the underlying exposures, with gains and losses on the derivative contracts hedging these exposures. The Company does not enter into derivatives for trading purposes. The Company’s primary exposures to foreign exchange risk are movements in the euro/U.S. dollar, U.S. dollar/Brazilian real, and Australian dollar/U.S. dollar. There were no significant changes in the Company’s foreign exchange risks in 2011 compared with 2010.

The Company’s Venezuelan operations consist of a fifty-percent owned subsidiary, which is consolidated. Venezuela is measured using the U.S. dollar as its functional currency because its economy is considered highly inflationary. In recent years, the Venezuelan bolivar has devalued. In the future, fluctuations in the bolivar may result in gains or losses in the statement of operations.

The Company manages interest rate risk with the use of variable rate borrowings under its committed and uncommitted credit facilities and interest rate swaps. Variable rate borrowings under the credit facilities totaled $324,472 and $262,769 at December 31, 2011 and 2010, respectively, of which $25,000 and $50,000, respectively, was effectively converted to fixed rate using interest rate swaps. A one percentage point increase or decrease in interest rates would have resulted in an increase or decrease in interest expense of approximately $2,896 and $2,392 for 2011 and 2010, respectively, including the impact of the swap agreements. The Company’s primary exposure to interest rate risk is movements in the London Interbank Offered Rate (LIBOR), which is consistent with prior periods.



35

Table of Contents

ITEM 8: FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

INDEX TO CONSOLIDATED FINANCIAL STATEMENTS

FINANCIAL STATEMENTS
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL STATEMENTS SCHEDULES
 
 
 
 
All other schedules are omitted because they are not applicable.



36

Table of Contents

Report of Independent Registered Public Accounting Firm

The Board of Directors and Shareholders
Diebold, Incorporated:

We have audited the accompanying consolidated balance sheets of Diebold, Incorporated and subsidiaries (the Company) as of December 31, 2011 and 2010, and the related consolidated statements of operations, equity, and cash flows for each of the years in the three‑year period ended December 31, 2011. In connection with our audits of the consolidated financial statements, we also have audited the financial statement schedule, Schedule II “Valuation and Qualifying Accounts.” These consolidated financial statements and the financial statement schedule are the responsibility of the Company's management. Our responsibility is to express an opinion on these consolidated financial statements and the financial statement schedule based on our audits.
We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion.
In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of Diebold, Incorporated and subsidiaries as of December 31, 2011 and 2010, and the results of their operations and their cash flows for each of the years in the three‑year period ended December 31, 2011, in conformity with U.S. generally accepted accounting principles. Also, in our opinion, the related financial statement schedule, when considered in relation to the basic consolidated financial statements taken as a whole, presents fairly, in all material respects, the information set forth therein.
We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the Company's internal control over financial reporting as of December 31, 2011, based on criteria established in Internal Control - Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO), and our report dated February 17, 2012 expressed an unqualified opinion on the effectiveness of the Company's internal control over financial reporting

/s/  KPMG LLP

Cleveland, Ohio
February 17, 2012



37

Table of Contents

Report of Independent Registered Public Accounting Firm

The Board of Directors and Shareholders
Diebold, Incorporated:

We have audited Diebold, Incorporated's (the Company) internal control over financial reporting as of December 31, 2011, based on criteria established in Internal Control - Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). The Company's management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management's Report on Internal Control over Financial Reporting appearing under Item 9A(b) of the Company's December 31, 2011 annual report on Form 10-K. Our responsibility is to express an opinion on the Company's internal control over financial reporting based on our audit.
We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audit also included performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.
A company's internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company's internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company's assets that could have a material effect on the financial statements.
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.
In our opinion, Diebold Incorporated maintained, in all material respects, effective internal control over financial reporting as of December 31, 2011, based on criteria established in Internal Control - Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission.
We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the consolidated balance sheets of Diebold, Incorporated and subsidiaries as of December 31, 2011 and 2010, and the related consolidated statements of operations, equity, and cash flows for each of the years in the three-year period ended December 31, 2011, and our report dated February 17, 2012 expressed an unqualified opinion on those consolidated financial statements.
/s/  KPMG LLP

Cleveland, Ohio
February 17, 2012



38

Table of Contents             
DIEBOLD, INCORPORATED AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEETS
(dollars in thousands)


 
 
December 31,
 
 
2011
 
2010
ASSETS
 
 
 
 
Current assets
 
 
 
 
 Cash and cash equivalents
 
$
333,920

 
$
328,658

 Short-term investments
 
286,853

 
273,123

 Trade receivables, less allowances for doubtful accounts of
$22,128 and $24,868, respectively
 
414,969

 
404,501

 Inventories
 
440,900

 
444,575

 Deferred income taxes
 
114,250

 
106,160

 Prepaid expenses
 
31,452

 
32,111

 Refundable income taxes
 
14,467

 
19,654

 Other current assets
 
95,544

 
105,254

 Total current assets
 
1,732,355

 
1,714,036

 Securities and other investments
 
74,869

 
76,138

 Property, plant and equipment at cost
 
642,256

 
646,235

 Less accumulated depreciation and amortization
 
449,562

 
442,773

 Property, plant and equipment, net
 
192,694

 
203,462

 Goodwill
 
253,063

 
269,398

 Deferred income taxes
 
91,090

 
49,961

 Other assets
 
173,372

 
206,795

 Total assets
 
$
2,517,443

 
$
2,519,790

 
 
 
 
 
LIABILITIES AND EQUITY
 
 
 
 
Current liabilities
 
 
 
 
 Notes payable
 
$
21,722

 
$
15,038

 Accounts payable
 
221,964

 
214,288

 Deferred revenue
 
241,992

 
205,173

 Payroll and benefits liabilities
 
79,854

 
78,515

 Other current liabilities
 
258,685

 
296,751

 Total current liabilities
 
824,217

 
809,765

 Long-term debt
 
606,154

 
550,368

 Pensions and other benefits
 
148,399

 
100,152

 Other postretirement benefits
 
23,196

 
23,096

 Deferred income taxes
 
32,029

 
31,126

 Other long-term liabilities
 
25,188

 
15,469


 
 
 
 
 Commitments and contingencies
 

 


 
 
 
 
Equity
 
 
 
 
Diebold, Incorporated shareholders' equity
 
 
 
 
Preferred shares, no par value, 1,000,000 authorized shares, none issued
 

 

Common shares, $1.25 par value, 125,000,000 authorized shares,
76,840,956 and 76,365,124 issued shares,
62,513,615 and 65,717,103 outstanding shares, respectively
 
96,051

 
95,456

Additional capital
 
327,805

 
308,699

Retained earnings
 
991,210

 
919,296

Treasury shares, at cost (14,327,341 and 10,648,021 shares, respectively)
 
(547,737
)
 
(435,922
)
Accumulated other comprehensive (loss) income
 
(40,343
)
 
73,626

Total Diebold, Incorporated shareholders' equity
 
826,986

 
961,155

Noncontrolling interests
 
31,274

 
28,659

Total equity
 
858,260

 
989,814

Total liabilities and equity
 
$
2,517,443

 
$
2,519,790


See accompanying notes to consolidated financial statements.


39

Table of Contents            
DIEBOLD, INCORPORATED AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF OPERATIONS
(in thousands, except per share amounts)


 
Year ended December 31,
 
2011
 
2010
 
2009
Net sales
 
 
 
 
 
Products
$
1,283,490

 
$
1,330,368

 
$
1,238,346

Services
1,552,358

 
1,493,425

 
1,479,946

 
2,835,848

 
2,823,793

 
2,718,292

Cost of sales
 
 
 
 
 
Products
961,706

 
1,003,923

 
944,090

Services
1,138,213

 
1,100,305

 
1,124,202

 
2,099,919

 
2,104,228

 
2,068,292

Gross profit
735,929

 
719,565

 
650,000

Selling and administrative expense
501,186

 
472,956

 
424,875

Research, development and engineering expense
78,108

 
74,225

 
72,026

Impairment of assets
2,962

 
175,849

 
2,500

(Gain) loss on sale of assets, net
(1,921
)
 
(1,663
)
 
7

 
580,335

 
721,367

 
499,408

Operating profit (loss)
155,594

 
(1,802
)
 
150,592

Other income (expense)
 
 
 
 
 
Investment income
41,663

 
34,545

 
29,016

Interest expense
(34,456
)
 
(37,887
)
 
(35,452
)
Foreign exchange gain (loss), net
3,095

 
(1,301
)
 
(922
)
Miscellaneous, net
(1,504
)
 
4,048

 
(19,427
)
Income (loss) from continuing operations before taxes
164,392

 
(2,397
)
 
123,807

Taxes on income
12,815

 
14,561

 
44,477

Income (loss) from continuing operations
151,577

 
(16,958
)
 
79,330

Income (loss) from discontinued operations, net of tax
523

 
275

 
(9,884
)
Loss on sale of discontinued operations, net of tax

 

 
(37,192
)
Net income (loss)
152,100

 
(16,683
)
 
32,254

Net income attributable to noncontrolling interests
7,285

 
3,569

 
6,228

Net income (loss) attributable to Diebold, Incorporated
$
144,815

 
$
(20,252
)
 
$
26,026

 
 
 
 
 
 
Basic weighted-average shares outstanding
64,244

 
65,907

 
66,257

Diluted weighted-average shares outstanding
64,792

 
65,907

 
66,867

 
 
 
 
 
 
Basic earnings per share:
 
 
 
 
 
Income (loss) from continuing operations, net of tax
$
2.24

 
$
(0.31
)
 
$
1.10

Income (loss) from discontinued operations, net of tax
0.01

 

 
(0.71
)
Net income (loss) attributable to Diebold, Incorporated
$
2.25

 
$
(0.31
)
 
$
0.39

 
 
 
 
 
 
Diluted earnings per share:
 
 
 
 
 
Income (loss) from continuing operations, net of tax
$
2.23

 
$
(0.31
)
 
$
1.09

Income (loss) from discontinued operations, net of tax
0.01

 

 
(0.70
)
Net income (loss) attributable to Diebold, Incorporated
$
2.24

 
$
(0.31
)
 
$
0.39

 
 
 
 
 
 
Amounts attributable to Diebold, Incorporated
 
 
 
 
 
Income (loss) from continuing operations, net of tax
$
144,292

 
$
(20,527
)
 
$
73,102

Income (loss) from discontinued operations, net of tax
523

 
275

 
(47,076
)
Net income (loss) attributable to Diebold, Incorporated
$
144,815

 
$
(20,252
)
 
$
26,026


See accompanying notes to consolidated financial statements.


40

Table of Contents            
DIEBOLD, INCORPORATED AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF EQUITY
(dollars in thousands)


 
Common Shares                  Number Par Value
 
Additional
Capital
 
Retained
Earnings
 
Treasury
Shares
 
Comprehensive
 Income (Loss)
 
Accumulated Other Comprehensive
 Income (Loss)
 
Total Diebold, Incorporated Shareholders' Equity
 
Noncontrolling
Interests
 
Total
Equity
Balance, January 1, 2009
75,801,434

 
$
94,752

 
$
278,135

 
$
1,054,873

 
$
(408,235
)
 
 
 
$
(72,924
)
 
$
946,601

 
$
17,657

 
$
964,258

Net income
 
 
 
 
 
 
26,026

 
 
 
$
26,026

 
 
 
26,026

 
6,228

 
32,254

Foreign currency hedges and translation
 
 
 
 
 
 
 
 
 
 
107,773

 
 
 
107,773

 
1,759

 
109,532

Interest rate hedges
 
 
 
 
 
 
 
 
 
 
3,112

 
 
 
3,112

 
 
 
3,112

Pensions
 
 
 
 
 
 
 
 
 
 
21,318

 
 
 
21,318

 
 
 
21,318

Other comprehensive income
 
 
 
 
 
 
 
 
 
 
132,203

 
132,203

 


 
 
 


Comprehensive income
 
 
 
 
 
 
 
 
 
 
$
158,229

 
 
 


 
 
 


Stock options exercised
65,975

 
83

 
1,431

 
 
 
 
 
 
 
 
 
1,514

 
 
 
1,514

Restricted shares
13,753

 
16

 
594

 
 
 
 
 
 
 
 
 
610

 
 
 
610

Restricted stock units issued
96,300

 
120

 
(120
)
 
 
 
 
 
 
 
 
 

 
 
 

Performance shares issued
111,939

 
140

 
(96
)
 
 
 
 
 
 
 
 
 
44

 
 
 
44

Deferred shares
3,700

 
5

 
(5
)
 
 
 
 
 
 
 
 
 

 
 
 

Net excess tax detriment from share-based
compensation
 
 
 
 
(1,160
)
 
 
 
 
 
 
 
 
 
(1,160
)
 
 
 
(1,160
)
Share-based compensation expense
 
 
 
 
11,910

 
 
 
 
 
 
 
 
 
11,910

 
 
 
11,910

Dividends declared and paid
 
 
 
 
 
 
(69,451
)
 
 
 
 
 
 
 
(69,451
)
 
 
 
(69,451
)
Treasury shares
 
 
 
 
 
 
 
 
(1,918
)
 
 
 
 
 
(1,918
)
 
 
 
(1,918
)
Contributions from noncontrolling interest
holders, net
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 
3

 
3

Balance, December 31, 2009
76,093,101

 
$
95,116

 
$
290,689

 
$
1,011,448

 
$
(410,153
)
 
 
 
$
59,279

 
$
1,046,379

 
$
25,647

 
$
1,072,026

Net (loss) income
 
 
 
 
 
 
(20,252
)
 
 
 
$
(20,252
)
 
 
 
(20,252
)
 
3,569

 
(16,683
)
Foreign currency hedges and translation
 
 
 
 
 
 
 
 
 
 
27,867

 
 
 
27,867

 
669

 
28,536

Interest rate hedges
 
 
 
 
 
 
 
 
 
 
(793
)
 
 
 
(793
)
 
 
 
(793
)
Pensions
 
 
 
 
 
 
 
 
 
 
(11,430
)
 
 
 
(11,430
)
 
 
 
(11,430
)
Unrealized loss, net on available-for-sale
investments
 
 
 
 
 
 
 
 
 
 
(1,297
)
 
 
 
(1,297
)
 
 
 
(1,297
)
Other comprehensive income
 
 
 
 
 
 
 
 
 
 
14,347

 
14,347

 


 
 
 


Comprehensive loss
 
 
 
 
 
 
 
 
 
 
$
(5,905
)
 
 
 


 
 
 


Stock options exercised
123,091

 
154

 
3,178

 
 
 
 
 
 
 
 
 
3,332

 
 
 
3,332

Restricted shares
5,828

 
7

 
2,182

 
 
 
 
 
 
 
 
 
2,189

 
 
 
2,189

Restricted stock units issued
88,366

 
110

 
(110
)
 
 
 
 
 
 
 
 
 

 
 
 

Performance shares issued
54,738

 
69

 
1,924

 
 
 
 
 
 
 
 
 
1,993

 
 
 
1,993

Net excess tax detriment from share-based
compensation
 
 
 
 
(1,705
)
 
 
 
 
 
 
 
 
 
(1,705
)
 
 
 
(1,705
)
Share-based compensation expense
 
 
 
 
12,541

 
 
 
 
 
 
 
 
 
12,541

 
 
 
12,541

Dividends declared and paid
 
 
 
 
 
 
(71,900
)
 
 
 
 
 
 
 
(71,900
)
 
 
 
(71,900
)
Treasury shares
 
 
 
 
 
 
 
 
(25,769
)
 
 
 
 
 
(25,769
)
 
 
 
(25,769
)
Distributions to noncontrolling interest
holders, net
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 
(1,226
)
 
(1,226
)
Balance, December 31, 2010
76,365,124

 
$
95,456

 
$
308,699

 
$
919,296

 
$
(435,922
)
 
 
 
$
73,626

 
$
961,155

 
$
28,659

 
$
989,814

Net income
 
 
 
 
 
 
144,815

 
 
 
$
144,815

 
 
 
144,815

 
7,285

 
152,100

Foreign currency hedges and translation
 
 
 
 
 
 
 
 
 
 
(75,974
)
 
 
 
(75,974
)
 
1,198

 
(74,776
)
Interest rate hedges
 
 
 
 
 
 
 
 
 
 
(693
)
 
 
 
(693
)
 
 
 
(693
)
Pensions
 
 
 
 
 
 
 
 
 
 
(39,937
)
 
 
 
(39,937
)
 
 
 
(39,937
)
Unrealized gain, net on available-for-sale
investments
 
 
 
 
 
 
 
 
 
 
2,635

 
 
 
2,635

 
 
 
2,635

Other comprehensive loss
 
 
 
 
 
 
 
 
 
 
(113,969
)
 
(113,969
)
 


 
 
 


Comprehensive income
 
 
 
 
 
 
 
 
 
 
$
30,846

 
 
 


 
 
 


Stock options exercised
150,769

 
189

 
3,854

 
 
 
 
 
 
 
 
 
4,043

 
 
 
4,043

Restricted shares
9,878

 
12

 
(12
)
 
 
 
 
 
 
 
 
 

 
 
 

Restricted stock units issued
121,462

 
152

 
(152
)
 
 
 
 
 
 
 
 
 

 
 
 

Performance shares issued
186,523

 
233

 
(233
)
 
 
 
 
 
 
 
 
 

 
 
 

Deferred shares
7,200

 
9

 
(9
)
 
 
 
 
 
 
 
 
 

 
 
 

Net excess tax benefit from stock-based
compensation
 
 
 
 
1,362

 
 
 
 
 
 
 
 
 
1,362

 
 
 
1,362

Share-based compensation expense
 
 
 
 
14,296

 
 
 
 
 
 
 
 
 
14,296

 
 
 
14,296

Dividends declared and paid
 
 
 
 
 
 
(72,901
)
 
 
 
 
 
 
 
(72,901
)
 
 
 
(72,901
)
Treasury shares
 
 
 
 
 
 
 
 
(111,815
)
 
 
 
 
 
(111,815
)
 
 
 
(111,815
)
Distributions to noncontrolling interest
holders, net
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 
(5,868
)
 
(5,868
)
Balance, December 31, 2011
76,840,956

 
$
96,051

 
$
327,805

 
$
991,210

 
$
(547,737
)
 
 
 
$
(40,343
)
 
$
826,986

 
$
31,274

 
$
858,260

See accompanying notes to consolidated financial statements.


41

Table of Contents            
DIEBOLD INCORPORATED AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS
(in thousands)


 
Year Ended December 31,
 
2011
 
2010
 
2009
Cash flow from operating activities:
 
 
 
 
 
Net income (loss)
$
152,100

 
$
(16,683
)
 
$
32,254

Adjustments to reconcile net income (loss) to cash provided by operating activities:
 
 
 
 
 
Depreciation and amortization
79,855

 
79,253

 
77,693

Share-based compensation
14,296

 
12,541

 
11,910

Excess tax benefits from share-based compensation
(1,691
)
 
(426
)
 
(320
)
Impairment of assets
2,962

 
175,849

 
2,500

Devaluation of Venezuelan balance sheet

 
5,148

 

(Gain) loss on sale of assets, net
(1,921
)
 
(1,663
)
 
7

Equity in earnings of an investee
(1,813
)
 
(2,982
)
 
(2,456
)
Loss on sale of discontinued operations

 

 
37,192

Cash flow from changes in certain assets and liabilities:
 
 
 
 
 
Trade receivables
(22,790
)
 
(69,377
)
 
123,400

Inventories
(12,602
)
 
3,136

 
76,001

Prepaid expenses
(119
)
 
5,057

 
6,354

Refundable income taxes
5,187

 
74,253

 
(67,404
)
Other current assets
(389
)
 
(7,402
)
 
36,705

Accounts payable
11,741

 
65,768

 
(54,193
)
Deferred revenue
41,610

 
8,568

 
6,322

Deferred income taxes
(29,338
)
 
(47,777
)
 
50,379

Pension and other postretirement benefits
(14,187
)
 
(7,450
)
 
(11,557
)
Certain other assets and liabilities
(7,504
)
 
(2,460
)
 
(27,905
)
Net cash provided by operating activities
215,397

 
273,353

 
296,882

Cash flow from investing activities:
 
 
 
 
 
Proceeds from sale of discontinued operations
2,520

 
1,815

 
9,908

Payments for acquisitions, net of cash acquired

 

 
(5,364
)
Proceeds from maturities of investments
259,145

 
345,911

 
221,411

Proceeds from sale of investments
52,292

 
38,016

 

Payments for purchases of investments
(356,354
)
 
(470,641
)
 
(241,921
)
Proceeds from sale of fixed assets
5,585

 
2,184

 
113

Capital expenditures
(54,753
)
 
(51,298
)
 
(44,287
)
Increase in certain other assets
(21,386
)
 
(20,878
)
 
(30,638
)
Purchase of finance receivables, net of cash collections
22,245

 
(9,865
)
 

Net cash used in investing activities
(90,706
)
 
(164,756
)
 
(90,778
)
Cash flow from financing activities:
 
 
 
 
 
Dividends paid
(72,901
)
 
(71,900
)
 
(69,451
)
Debt issuance costs
(1,876
)
 

 
(4,539
)
Debt borrowings
713,327

 
553,965

 
326,017

Debt repayments
(650,136
)
 
(569,928
)
 
(382,934
)
(Distribution to) contribution from noncontrolling interest holders, net
(5,868
)
 
(1,226
)
 
3

Excess tax benefits from share-based compensation
1,691

 
426

 
320

Issuance of common shares
4,043

 
3,332

 
1,514

Repurchase of common shares
(111,815
)
 
(25,769
)
 
(1,918
)
Net cash used in financing activities
(123,535
)
 
(111,100
)
 
(130,988
)
Effect of exchange rate changes on cash
4,106

 
2,735

 
11,874

Increase in cash and cash equivalents
5,262

 
232

 
86,990

Cash and cash equivalents at the beginning of the year
328,658

 
328,426

 
241,436

Cash and cash equivalents at the end of the year
$
333,920

 
$
328,658

 
$
328,426

Cash (paid) received for:
 
 
 
 
 
Income taxes
$
(27,468
)
 
$
15,860

 
$
(34,287
)
Interest
$
(24,277
)
 
$
(26,239
)
 
$
(24,486
)
Significant noncash investing and financing activities:
 
 
 
 
 
Finance receivables acquired
$

 
$
33,843

 
$

Liabilities assumed related to acquisition of finance receivables
$

 
$
20,861

 
$


See accompanying notes to consolidated financial statements.



42

Table of Contents
DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2011
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(dollars in thousands, except per share amounts)


2

NOTE 1:  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

Principles of Consolidation The consolidated financial statements include the accounts of Diebold, Incorporated and its wholly- and majority-owned subsidiaries (collectively, the Company). All significant intercompany accounts and transactions have been eliminated.

Use of Estimates in Preparation of Consolidated Financial Statements The preparation of the accompanying consolidated financial statements in conformity with accounting principles generally accepted in the United States of America (U.S. GAAP) requires management to make estimates and assumptions about future events. These estimates and the underlying assumptions affect the amounts of assets and liabilities reported, disclosures about contingent assets and liabilities, and reported amounts of revenues and expenses. Such estimates include revenue recognition, the valuation of trade receivables, inventories, goodwill, intangible assets, and other long-lived assets, legal contingencies, guarantee obligations, and assumptions used in the calculation of income taxes, pension and other postretirement benefits and customer incentives, among others. These estimates and assumptions are based on management’s best estimates and judgment. Management evaluates its estimates and assumptions on an ongoing basis using historical experience and other factors. Management monitors the economic condition and other factors and will adjust such estimates and assumptions when facts and circumstances dictate. As future events and their effects cannot be determined with precision, actual results could differ significantly from these estimates.

International Operations The financial statements of the Company’s international operations are measured using local currencies as their functional currencies, with the exception of Venezuela, which is measured using the U.S. dollar as its functional currency because its economy is considered highly inflationary.

The Company translates the assets and liabilities of its non-U.S. subsidiaries at the exchange rates in effect at year end and the results of operations at the average rate throughout the year. The translation adjustments are recorded directly as a separate component of shareholders’ equity, while transaction gains (losses) are included in net income. Sales to customers outside the United States in relation to total consolidated net sales approximated 52.7 percent, 55.3 percent and 50.9 percent in 2011, 2010 and 2009, respectively.

Reclassifications The Company has reclassified the presentation of certain prior-year information to conform to the current presentation.

Out-of-Period Adjustments In 2010, the Company remediated a control weakness in the area of application of accounting policies specific to multiple-deliverable arrangements.  As part of remediation, during 2010, the Company recorded an out-of-period adjustment to defer revenue previously recognized that was not in accordance with U.S. GAAP. The immaterial out-of-period adjustment was recorded within the Company’s operations in China, included in the Diebold International (DI) reporting segment.  The adjustment decreased revenue related to multiple-deliverable contracts that included revenue which was contingent upon the installation of the equipment. This deferred revenue was recognized upon completion of installation. The out-of-period adjustment represented a decrease in revenue and operating profit in 2010 of $19,822 and $5,753, respectively.

In 2009, the Company recorded out-of-period adjustments to increase income tax expense on continuing operations by $8,765 relating to immaterial errors originating in prior years (refer to note 4).

Revenue Recognition The Company’s revenue recognition policy is consistent with the requirements of Financial Accounting Standards Board (FASB) Accounting Standards Codification (ASC) 605, Revenue Recognition (ASC 605). In general, the Company records revenue when it is realized, or realizable and earned. The Company considers revenue to be realized, or realizable and earned, when the following revenue recognition requirements are met: persuasive evidence of an arrangement exists, which is typically a customer contract; the products or services have been approved by the customer after delivery and/or installation acceptance or performance of services; the sales price is fixed or determinable within the contract; and collectability is reasonably assured. The Company's products include both hardware and the software required for the equipment to operate as intended, and for product sales, the Company determines that the earnings process is complete when title, risk of loss and the right to use equipment and/or software has transferred to the customer. Within Diebold North America (DNA), this occurs upon customer acceptance. Where the Company is contractually responsible for installation, customer acceptance occurs upon completion of the installation of all equipment at a job site and the Company’s demonstration that the equipment is in operable condition. Where the Company is not contractually responsible for installation, revenue recognition of these items is upon shipment or delivery to



43

Table of Contents
DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2011
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(dollars in thousands, except per share amounts)


a customer location depending on the terms in the contract. Within DI, customer acceptance is upon the earlier of delivery or completion of the installation depending on the terms in the contract with the customer.

The application of ASC 605 to the Company's customer contracts requires judgment, including the determination of whether an arrangement includes multiple deliverables such as hardware, software, maintenance and/or other services. For contracts that contain multiple deliverables, total arrangement consideration is allocated at the inception of the arrangement to each deliverable based on the relative selling price method. The relative selling price method is based on a hierarchy consisting of vendor specific objective evidence (VSOE) (price when sold on a stand-alone basis), if available, or third-party evidence (TPE), if VSOE is not available, or estimated selling price (ESP) if neither VSOE nor TPE is available. The Company's ESP is consistent with the objective of determining VSOE, which is the price at which we would expect to transact on a stand-alone sale of the deliverable. The determination of ESP is based on applying significant judgment to weigh a variety of company-specific factors including our pricing practices, customer volume, geography, internal costs and gross margin objectives, information gathered from experience in customer negotiations, recent technological trends, and competitive landscape. In contracts that involve multiple deliverables, maintenance services are typically accounted for under FASB ASC 605-20, Separately Priced Extended Warranty and Product Maintenance Contracts.

For software sales, which excludes software included in the product that is required for the equipment to operate as intended, the Company applies the software revenue recognition principles within FASB ASC 985-605, Software - Revenue Recognition. For software and software-related deliverables (software elements), the Company allocates revenue based upon the relative fair value of these deliverables as determined by VSOE. If the Company cannot obtain VSOE for any undelivered software element, revenue is deferred until all deliverables have been delivered or until VSOE can be determined for any remaining undelivered software elements. When the fair value of a delivered element has not been established, but fair value evidence exists for the undelivered software elements, the Company uses the residual method to recognize revenue. Under the residual method, the fair value of the undelivered elements is deferred and the remaining portion of the arrangement consideration is allocated to the delivered elements and recognized as revenue.

The Company has the following revenue streams related to sales to its customers:

Financial Self-Service Product & Integrated Services Revenue Financial self-service products, which includes both hardware and the software required for the equipment to operate as intended, are primarily automated teller machines (ATMs) and other equipment primarily used in the banking industry. The Company also provides service contracts on financial self-service products. Service contracts typically cover a 12-month period and can begin at any given month after the warranty period expires. The service provided under warranty is limited as compared to those offered under service contracts. Further, warranty is not considered a separate deliverable of the sale and covers only replacement of defective parts inclusive of labor. Service contracts are tailored to meet the individual needs of each customer. Service contracts provide additional services beyond those covered under the warranty, and usually include preventative maintenance service, cleaning, supplies stocking and cash handling, all of which are not essential to the functionality of the equipment. The Company provides customers with integrated services such as outsourced and managed services which may include remote monitoring, trouble-shooting, training, transaction processing, currency management, maintenance services or full support via person to person or online communication.

Electronic Security Products & Integrated Services Revenue The Company provides global product sales, service, installation, project management for longer-term contracts and monitoring of original equipment manufacturer electronic security products to financial, government, retail and commercial customers. These solutions provide the Company’s customers a single-source solution to their electronic security needs.

Physical Security & Facility Revenue The Company designs, manufactures and/or procures and installs physical security and facility products. These consist of vaults, safe deposit boxes and safes, drive-up banking equipment and a host of other banking facilities products.
 
Election and Lottery Systems Revenue The Company offers election and lottery systems product solutions and support to the government in Brazil. Election systems revenue consists of election equipment sales, networking, tabulation and diagnostic software development, training, support and maintenance. Lottery systems revenue primarily consists of equipment sales. The election and lottery equipment components are included in product revenue. The software development, training, support and maintenance components are included in service revenue.



44

Table of Contents
DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2011
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(dollars in thousands, except per share amounts)


Software Solutions & Service Revenue The Company offers software solutions, which excludes software required for the equipment to operate as intended, consisting of multiple applications that process events and transactions (networking software) along with the related server. Sales of networking software represent software solutions to customers that allow them to network various different vendors’ ATMs onto one network. Included within service revenue is revenue from software support agreements, which are typically 12 months in duration and pertain to networking software.

Depreciation and Amortization Depreciation of property, plant and equipment is computed using the straight-line method for financial statement purposes. Amortization of leasehold improvements is based upon the shorter of original terms of the lease or life of the improvement. Repairs and maintenance are expensed as incurred. Amortization of the Company’s other long-term assets, such as intangible assets and capitalized computer software, is computed using the straight-line method over the life of the asset.

Advertising Costs Advertising costs are expensed as incurred and were $10,474, $8,782 and $8,890 in 2011, 2010 and 2009, respectively.

Shipping and Handling Costs The Company recognizes shipping and handling fees billed when products are shipped or delivered to a customer, and includes such amounts in net sales. Third-party freight payments are recorded in cost of sales.

Taxes on Income Deferred taxes are provided on an asset and liability method, whereby deferred tax assets are recognized for deductible temporary differences, operating loss carry-forwards and tax credits. Deferred tax liabilities are recognized for taxable temporary differences. Deferred tax assets are reduced by a valuation allowance when, in the opinion of management, it is more likely than not that some portion or all of the deferred tax assets will not be realized. Deferred tax assets and liabilities are adjusted for the effects of changes in tax laws and rates on the date of enactment.

Sales Tax The Company collects sales taxes from customers and accounts for sales taxes on a net basis.

Cash Equivalents The Company considers highly liquid investments with original maturities of three months or less at the time of purchase to be cash equivalents.

Financial Instruments The carrying amount of cash and cash equivalents, trade receivables and accounts payable, approximated their fair value because of the relatively short maturity of these instruments. The Company’s risk-management strategy uses derivative financial instruments such as forwards to hedge certain foreign currency exposures and interest rate swaps to manage interest rate risk. The intent is to offset gains and losses that occur on the underlying exposures, with gains and losses on the derivative contracts hedging these exposures. The Company does not enter into derivatives for trading purposes. The Company recognizes all derivatives on the balance sheet at fair value. Changes in the fair values of derivatives that are not designated as hedges are recognized in earnings. If the derivative is designated and qualifies as a hedge, depending on the nature of the hedge, changes in the fair value of the derivatives are either offset against the change in the hedged assets or liabilities through earnings or recognized in other comprehensive income until the hedged item is recognized in earnings.

Inventories The Company primarily values inventories at the lower of cost or market applied on a first-in, first-out basis. At each reporting period, the Company identifies and writes down its excess and obsolete inventories to net realizable value based on usage forecasts, order volume and inventory aging. With the development of new products, the Company also rationalizes its product offerings and will write-down discontinued product to the lower of cost or net realizable value.

Deferred Revenue Deferred revenue is recorded for any services billed to customers and not yet recognizable if the contract period has commenced or for the amount collected from customers in advance of the contract period commencing. In addition, deferred revenue is recorded for products and other deliverables that are billed to and collected from customers prior to revenue being recognizable.

Split-Dollar Life Insurance The Company recognizes a liability for the postretirement obligation associated with a collateral assignment arrangement if, based on an agreement with an employee, the Company has agreed to maintain a life insurance policy during the postretirement period or to provide a death benefit. In addition, the Company recognizes a liability and related compensation costs for future benefits that extend to postretirement periods.





45

Table of Contents
DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2011
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(dollars in thousands, except per share amounts)


Goodwill Goodwill is the cost in excess of the net assets of acquired businesses. The Company tests all existing goodwill at least annually for impairment on a “reporting unit” basis. The Company’s reporting units are defined as Domestic and Canada, Brazil, Latin America, Asia Pacific, and Europe, Middle East and Africa (EMEA). In 2011, the Company adopted the provisions of FASB Accounting Standards Update (ASU) 2011-08, Testing Goodwill for Impairment (ASU 2011-08), and performed a qualitative assessment to determine whether it is more likely than not that the fair value of a reporting unit is less than its carrying value. In evaluating whether it is more likely than not the fair value of a reporting unit is less than its carrying amount, the Company considers the following events and circumstances, among others, if applicable: (a) macroeconomic conditions such as general economic conditions, limitations on accessing capital or other developments in equity and credit markets; (b) industry and market considerations such as competition, multiples or metrics and changes in the market for the Company's products and services or regulatory and political environments; (c) cost factors such as raw materials, labor or other costs; (d) overall financial performance such as cash flows, actual and planned revenue and earnings compared with actual and projected results of relevant prior periods; (e) other relevant events such as changes in key personnel, strategy or customers; (f) changes in the composition of a reporting unit's assets or expected sales of all or a portion of a reporting unit; and (g) any sustained decrease in share price. If the Company's qualitative assessment indicates that it is more likely than not that the fair value of a reporting unit is less than its carrying value, the two-step impairment test described in note 10 is used to identify potential goodwill impairment and measure the amount of any impairment loss to be recognized.

In 2010 and 2009, the Company used the discounted cash flow method and the guideline company method for determining the fair value of its reporting units. Under these methods, the determination of implied fair value of the goodwill for a particular reporting unit is the excess of the fair value of a reporting unit over the amounts assigned to its assets and liabilities in the same manner as the allocation in a business combination.

These fair value models and qualitative assessments use inputs such as estimated future performance. The Company uses the most current information available and performs the annual impairment analysis as of November 30 each year. However, actual circumstances could differ significantly from assumptions and estimates made and could result in future goodwill impairment. The Company tests for impairment between annual tests if an event occurs or circumstances change that would more likely than not reduce the carrying value of a reporting unit below its reported amount (refer to note 10).

Pensions and Other Postretirement Benefits Annual net periodic expense and benefit liabilities under the Company’s defined benefit plans are determined on an actuarial basis. Assumptions used in the actuarial calculations have a significant impact on plan obligations and expense. Annually, management and the Investment Committee of the Board of Directors review the actual experience compared with the more significant assumptions used and make adjustments to the assumptions, if warranted. The healthcare trend rates are reviewed based upon the results of actual claims experience. The discount rate is determined by analyzing the average return of high-quality (i.e., AA-rated) fixed-income investments and the year-over-year comparison of certain widely used benchmark indices as of the measurement date. The expected long-term rate of return on plan assets is determined using the plans’ current asset allocation and their expected rates of return based on a geometric averaging over 20 years. The rate of compensation increase assumptions reflects the Company’s long-term actual experience and future and near-term outlook. Pension benefits are funded through deposits with trustees. Other postretirement benefits are not funded and the Company’s policy is to pay these benefits as they become due.

The Company recognizes the funded status of each of its plans in the consolidated balance sheet. Amortization of unrecognized net gain or loss resulting from experience different from that assumed and from changes in assumptions (excluding asset gains and losses not yet reflected in market-related value) is included as a component of net periodic benefit cost for a year if, as of the beginning of the year, that unrecognized net gain or loss exceeds five percent of the greater of the projected benefit obligation or the market-related value of plan assets. If amortization is required, the amortization is that excess divided by the average remaining service period of participating employees expected to receive benefits under the plan.

Comprehensive Income The Company displays comprehensive income in the consolidated statements of equity and accumulated other comprehensive income separately from retained earnings and additional capital in the consolidated balance sheets and statements of equity. Items included in other comprehensive income primarily represent adjustments made for foreign currency translation, pension and other postretirement benefit plans (refer to note 12) unrealized gains and losses on available-for-sale securities and hedging activities (refer to note 16).





46

Table of Contents
DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2011
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(dollars in thousands, except per share amounts)


Accumulated other comprehensive income consists of the following as of December 31:
 
2011
 
2010
 
2009
Foreign currency hedges and translation
$
93,669

 
$
168,935

 
$
141,064

Interest rate hedges
(2,088
)
 
(927
)
 
(952
)
Pensions and other postretirement benefits
(220,081
)
 
(158,079
)
 
(138,853
)
Unrealized gain (loss), net on available-for-sale securities
1,338

 
(1,297
)
 

Other
(714
)
 
(225
)
 

 
(127,876
)
 
8,407

 
1,259

Income tax benefit
87,533

 
65,219

 
58,020

Total accumulated other comprehensive (loss) income
$
(40,343
)
 
$
73,626

 
$
59,279


Foreign currency translation adjustments are not booked net of tax. Those adjustments are accounted for under the indefinite reversal criterion of FASB ASC 740-30, Income Taxes — Other Considerations or Special Areas.

Recently Issued Accounting Guidance
In December 2011, the FASB issued ASU 2011-11 (ASU 2011-11), Disclosures about Offsetting Assets and Liabilities, which requires certain additional disclosure requirements about financial instruments and derivatives instruments that are subject to netting arrangements. The new disclosures are required for annual reporting periods beginning on or after January 1, 2013, and interim periods within those periods. The adoption of this update will not have an impact on the financial statements of the Company.

In June 2011, the FASB issued ASU 2011-05, Presentation of Comprehensive Income (ASU 2011-05), which eliminates the option to present components of other comprehensive income (OCI) as part of the statement of changes in stockholders’ equity. The amendments in this standard require that all non-owner changes in stockholders’ equity be presented either in a single continuous statement of comprehensive income or in two separate but consecutive statements. The standard does not change the current option for presenting components of OCI gross or net of the effect of income taxes, provided that such tax effects are presented in the statement in which OCI is presented or disclosed in the notes to the financial statements. Additionally, the standard does not affect the calculation or reporting of earnings per share. Subsequently, in December 2011, the FASB issued ASU 2011-12, Deferral of the Effective Date for Amendments to the Presentation of Reclassifications of Items Out of Accumulated Other Comprehensive Income (ASU 2011-12), which indefinitely defers the requirement in ASU 2011-05 to present on the face of the financial statements reclassification adjustments for items that are reclassified from OCI to net income in the statement(s) where the components of net income and the components of OCI are presented. The amendments in these standards do not change the items that must be reported in OCI, when an item of OCI must be reclassified to net income, or change the option for an entity to present components of OCI gross or net of the effect of income taxes. The amendments in ASU 2011-05 and ASU 2011-12 are effective for fiscal years, and interim periods within those years, beginning after December 15, 2011 and are to be applied retrospectively. The Company is in the process of determining its method of presentation, however, it does not anticipate the adoption of these updates to have a material impact on its financial statements.

In May 2011, the FASB issued ASU 2011-04, Amendments to Achieve Common Fair Value Measurement and Disclosure Requirements in U.S. GAAP and IFRSs (ASU 2011-04). ASU 2011-04 amended ASC 820, Fair Value Measurements and Disclosures, to converge the fair value measurement guidance in U.S. GAAP and International Financial Reporting Standards (IFRSs). ASU 2011-04 changes the wording used to describe many requirements in U.S. GAAP for measuring fair value and for disclosing information about fair value measurements. Disclosure requirements have been expanded to include additional information about transfers between level 1 and level 2 of the fair value hierarchy and level 3 measurements regarding the sensitivity of fair value to changes in unobservable inputs and any interrelationships between those inputs Additionally, ASU 2011-04 clarifies the FASB’s intent about the application of existing fair value measurements including: (a) the application of the highest and best use valuation premise concepts; (b) measuring the fair value of an instrument classified in a reporting entity's stockholders' equity; and (c) quantitative information required for fair value measurements categorized within level 3. The amendments are to be applied prospectively and are effective for annual periods beginning after December 15, 2011. The Company is currently evaluating the effect that the provisions of ASU 2011-04 will have on the disclosures within the financial statements of the Company.





47

Table of Contents
DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2011
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(dollars in thousands, except per share amounts)


NOTE 2:  EARNINGS PER SHARE

Basic earnings per share is based on the weighted-average number of common shares outstanding. Diluted earnings per share includes the dilutive effect of potential common shares outstanding. Under the two-class method of computing earnings per share, non-vested share-based payment awards that contain rights to receive non-forfeitable dividends are considered participating securities. The Company’s participating securities include restricted stock units (RSUs), director deferred shares and shares that were vested but deferred by employees. The Company calculated basic and diluted earnings per share under both the treasury stock method and the two-class method. For the years presented there were no differences in the earnings per share amounts calculated using the two methods. Accordingly, the treasury stock method is disclosed below.

The following table represents amounts used in computing earnings per share and the effect on the weighted-average number of shares of dilutive potential common shares for the years ended December 31:
 
2011
 
2010
 
2009
Numerator:
 
 
 
 
 
Income (loss) used in basic and diluted earnings per share:
 
 
 
 
 
Income (loss) from continuing operations, net of tax
$
144,292

 
$
(20,527
)
 
$
73,102

Income (loss) from discontinued operations, net of tax
523

 
275

 
(47,076
)
Net income (loss) attributable to Diebold, Incorporated
$
144,815

 
$
(20,252
)
 
$
26,026

Denominator (in thousands):
 
 
 
 
 
Weighted-average number of common
     shares used in basic earnings per share
64,244

 
65,907

 
66,257

Effect of dilutive shares (a)
548

 

 
610

Weighted-average number of shares used in
      diluted earnings per share
64,792

 
65,907

 
66,867

Basic earnings per share:
 
 
 
 
 
Income (loss) from continuing operations, net of tax
$
2.24

 
$
(0.31
)
 
$
1.10

Income (loss) from discontinued operations, net of tax
0.01

 

 
(0.71
)
Net income (loss) attributable to Diebold, Incorporated
$
2.25

 
$
(0.31
)
 
$
0.39

Diluted earnings per share:
 
 
 
 
 
Income (loss) from continuing operations, net of tax
$
2.23

 
$
(0.31
)
 
$
1.09

Income (loss) from discontinued operations, net of tax
0.01

 

 
(0.70
)
Net income (loss) attributable to Diebold, Incorporated
$
2.24

 
$
(0.31
)
 
$
0.39

 
 
 
 
 
 
Anti-dilutive shares (in thousands):
 
 
 
 
 
Anti-dilutive shares not used in calculating diluted
      weighted-average shares
2,270

 
2,658

 
2,360

(a)
Incremental shares of 632,000 were excluded from the computation of diluted EPS for the year ended December 31, 2010 because their effect is anti-dilutive due to the loss from continuing operations.

NOTE 3:  SHARE-BASED COMPENSATION AND EQUITY

Dividends On the basis of amounts declared and paid, the annualized dividends per share were $1.12, $1.08 and $1.04 for the years ended December 31, 2011, 2010 and 2009, respectively.

Share-Based Compensation Cost The Company recognizes costs resulting from all share-based payment transactions based on the fair market value of the award as of the grant date. Awards are valued at fair value and compensation cost is recognized on a straight-line basis over the requisite periods of each award. The Company estimated forfeiture rates are based on historical experience. To cover the exercise and/or vesting of its share-based payments, the Company generally issues new shares from its authorized, unissued share pool. The number of common shares that may be issued pursuant to the Amended and Restated 1991 Equity and Performance Incentive Plan (as amended and restated as of April 13, 2009) (1991 Plan) was 7,873,644, of which 3,045,311 shares were available for issuance at December 31, 2011.




48

Table of Contents
DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2011
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(dollars in thousands, except per share amounts)


The following table summarizes the components of the Company’s employee and non-employee share-based compensation programs recognized as selling and administrative expense for the years ended December 31:
 
 
2011
 
2010
 
2009
Stock options:
 
 
 
 
 
 
     Pre-tax compensation expense
 
$
3,486

 
$
3,540

 
$
3,127

     Tax benefit
 
(1,238
)
 
(1,310
)
 
(1,157
)
Stock option expense, net of tax
 
$
2,248

 
$
2,230

 
$
1,970

 
 
 
 
 
 
 
Restricted Stock Units:
 
 
 
 
 
 
     Pre-tax compensation expense
 
$
5,734

 
$
4,355

 
$
3,775

     Tax benefit
 
(1,845
)
 
(1,611
)
 
(1,397
)
RSU expense, net of tax
 
$
3,889

 
$
2,744

 
$
2,378

 
 
 
 
 
 
 
Performance shares:
 
 
 
 
 
 
     Pre-tax compensation expense
 
$
4,076

 
$
3,820

 
$
4,192

     Tax benefit
 
(1,459
)
 
(1,413
)
 
(1,551
)
Performance share expense, net of tax
 
$
2,617

 
$
2,407

 
$
2,641

 
 
 
 
 
 
 
Deferred shares:
 
 
 
 
 
 
     Pre-tax compensation expense
 
$
1,000

 
$
826

 
$
816

     Tax benefit
 
(370
)
 
(306
)
 
(302
)
Deferred share expense, net of tax
 
$
630

 
$
520

 
$
514

 
 
 
 
 
 
 
 Total share-based compensation:
 
 
 
 
 
 
     Pre-tax compensation expense
 
$
14,296

 
$
12,541

 
$
11,910

     Tax benefit
 
(4,912
)
 
(4,640
)
 
(4,407
)
 Total share-based compensation, net of tax
 
$
9,384

 
$
7,901

 
$
7,503


The following table summarizes information related to unrecognized share-based compensation costs as of December 31, 2011:
 
 
Unrecognized
Cost
 
Weighted-Average Period
 
 
 
 
(years)
Stock options
 
$
6,463

 
2.2
RSUs
 
9,646

 
1.7
Performance shares
 
4,749

 
1.0
Deferred shares
 
206

 
0.3
 
 
$
21,064

 
 














49

Table of Contents
DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2011
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(dollars in thousands, except per share amounts)


EMPLOYEE SHARE-BASED COMPENSATION AWARDS
Stock options, RSUs, restricted shares and performance shares have been issued to officers and other management employees under the Company’s 1991 Plan.

Stock Options
Stock options generally vest over a four- or five-year period and have a maturity of ten years from the issuance date. Option exercise prices equal the closing price of the Company’s common stock on the date of grant. The estimated fair value of the options granted was calculated using a Black-Scholes option pricing model using the following assumptions:
 
2011
 
2010
 
2009
Expected life (in years)
6-7

 
6-7

 
5-6

Weighted-average volatility
40
%
 
40
%
 
40
%
Risk-free interest rate
1.15 - 3.05%

 
2.77 - 3.15%

 
1.76 - 2.55%

Expected dividend yield
2.74 - 2.97%

 
2.44 - 2.63%

 
2.23 - 2.43%


The Company uses historical data to estimate option exercise timing within the valuation model. Employees with similar historical exercise behavior with regard to timing and forfeiture rates are considered separately for valuation and attribution purposes. Expected volatility is based on historical volatility of the price of the Company’s common shares. The risk-free rate of interest is based on a zero-coupon U.S. government instrument over the expected life of the equity instrument. The expected dividend yield is based on actual dividends paid per share and the price of the Company’s common shares.

Options outstanding and exercisable as of December 31, 2011 and changes during the year ended were as follows:
 
Number of Shares
 
Weighted-Average Exercise Price
 
Weighted-Average Remaining Contractual Term
 
Aggregate Intrinsic Value (1)
 
(in thousands)
 
(per share)
 
(in years)
 
 
Outstanding at January 1, 2011
3,152

 
$
36.67

 
 
 
 
Expired or forfeited
(239
)
 
35.46

 
 
 
 
Exercised
(150
)
 
33.30

 
 
 
 
Granted
438

 
33.06

 
 
 
 
Outstanding at December 31, 2011
3,201

 
$
36.70

 
5
 
$
3,805

Options exercisable at December 31, 2011
2,166

 
$
39.86

 
3
 
$
1,940

Options vested and expected to vest (2) at
December 31, 2011
3,177

 
$
36.75

 
5
 
$
3,760


(1)
The aggregate intrinsic value represents the total pre-tax intrinsic value (the difference between the Company’s closing share price on the last trading day of the year in 2011 and the exercise price, multiplied by the number of “in-the-money” options) that would have been received by the option holders had all option holders exercised their options on December 31, 2011. The amount of aggregate intrinsic value will change based on the fair market value of the Company’s common shares.
(2)
The expected to vest options are the result of applying the pre-vesting forfeiture rate assumption to total outstanding non-vested options.

The aggregate intrinsic value of options exercised for the years ended December 31, 2011, 2010 and 2009 was $936, $510 and $422, respectively. The weighted-average grant-date fair value of stock options granted for the years ended December 31, 2011, 2010 and 2009 was $10.90, $9.46 and $7.85, respectively. Total fair value of stock options vested during the years ended December 31, 2011, 2010 and 2009 was $2,967, $3,059 and $3,045, respectively. Exercise of options during the year ended December 31, 2011, 2010 and 2009 resulted in cash receipts of $4,043, $3,332 and $1,514, respectively. The tax (benefit) expense during the years ended December 31, 2011, 2010 and 2009 related to the exercise of employee stock options were $(1,362), $1,705 and $1,160, respectively.





50

Table of Contents
DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2011
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(dollars in thousands, except per share amounts)


Restricted Stock Units
Each RSU provides for the issuance of one common share of the Company at no cost to the holder and generally vests after three to seven years. During the vesting period, employees are paid the cash equivalent of dividends on RSUs. Non-vested RSUs are forfeited upon termination unless the Board of Directors determines otherwise.

Non-vested RSUs outstanding as of December 31, 2011 and changes during the year ended were as follows:
 
 
Number of
Shares
 
Weighted-Average
Grant-Date
Fair Value
 
 
(in thousands)
 
 
Non-vested at January 1, 2011
 
594

 
$
29.06

Forfeited
 
(48
)
 
41.09

Vested
 
(115
)
 
28.10

Granted
 
286

 
32.86

Non-vested at December 31, 2011
 
717

 
$
30.69


The weighted-average grant-date fair value of RSUs granted for the years ended December 31, 2011, 2010 and 2009 was $32.86, $27.16 and $24.99, respectively. The total fair value of RSUs vested during the years ended December 31, 2011, 2010 and 2009 was $3,226, $3,989 and $3,830, respectively.

Performance Shares
Performance shares are granted based on certain management objectives, as determined by the Board of Directors each year. Each performance share earned entitles the holder to one common share of the Company. The performance share objectives are generally calculated over a three-year period and no shares are granted unless certain management threshold objectives are met.

Non-vested performance shares outstanding as of December 31, 2011 and changes during the year ended were as follows:
 
 
Number of
Shares
 
Weighted-Average
Grant-Date
Fair Value
 
 
(in thousands)
 
 
Non-vested at January 1, 2011
 
742

 
$
31.15

Forfeited
 
(89
)
 
30.12

Vested
 
(174
)
 
29.04

Granted
 
248

 
39.74

Non-vested at December 31, 2011
 
727

 
$
34.70


Non-vested performance shares are based on a maximum potential payout. Actual shares granted at the end of the performance period may be less than the maximum potential payout level depending on achievement of performance share objectives. The weighted-average grant-date fair value of performance shares granted for the years ended December 31, 2011, 2010 and 2009 was $39.74, $35.89 and $29.25, respectively. The total fair value of performance shares vested during the years ended December 31, 2011, 2010 and 2009 was $5,041, $3,026 and $5,327, respectively.










51

Table of Contents
DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2011
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(dollars in thousands, except per share amounts)


NON-EMPLOYEE SHARE BASED COMPENSATION AWARDS
Director Deferred Shares
Deferred shares have been issued to non-employee directors under the 1991 Plan. Deferred shares provide for the issuance of a common share of the Company at no cost to the holder. Deferred shares vest in either a six- or twelve-month period and are issued at the end of the deferral period. During the vesting period and until the common shares are issued, non-employee directors are paid the cash equivalent of dividends on deferred shares.

Non-vested deferred shares as of December 31, 2011 and changes during the year ended were as follows:
 
 
Number of
Shares
 
Weighted-Average
Grant-Date
Fair Value
 
 
(in thousands)
 
 
Non-vested at January 1, 2011
 
14

 
$
33.28

Vested
 
(26
)
 
33.61

Granted
 
31

 
33.98

Non-vested at December 31, 2011
 
19

 
$
33.98

Vested at December 31, 2011
 
96

 
$
33.88

Outstanding at December 31, 2011
 
115

 
$
33.90


The weighted-average grant-date fair value of deferred shares granted for the years ended December 31, 2011, 2010 and 2009 was $33.98, $33.28 and $25.52, respectively. The aggregate intrinsic value of deferred shares released during the years ended December 31, 2011, 2010 and 2009 was $247, $0 and $158, respectively. Total fair value of deferred shares vested for the years ended December 31, 2011, 2010 and 2009 was $887, $819 and $843, respectively.

Other Non-employee Share-Based Compensation
In connection with the acquisition of Diebold Colombia, S.A. in December 2006, the Company issued 6,652 restricted shares with a grant-date fair value of $46.00 per share. These restricted shares vested in November 2011. In December 2005, the Company also issued warrants to purchase 34,789 common shares with an exercise price of $46.00 per share and grant-date fair value of $14.66 per share. The grant-date fair value of the warrants was valued using the Black-Scholes option pricing model with the following assumptions: risk-free interest rate of 4.45 percent, dividend yield of 1.63 percent, expected volatility of 30 percent, and contractual life of six years. The warrants will expire in December 2016.

NOTE 4:  INCOME TAXES

The following table presents components of income (loss) from continuing operations before income taxes for the years ended December 31:
 
2011
 
2010
 
2009
Domestic
$
16,173

 
$
(28,344
)
 
$
(16,108
)
Foreign
148,219

 
25,947

 
139,915

Total
$
164,392

 
$
(2,397
)
 
$
123,807













52

Table of Contents
DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2011
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(dollars in thousands, except per share amounts)


The following table presents the components of income tax expense (benefit) from continuing operations for the years ended December 31:
 
2011
 
2010
 
2009
Current:
 
 
 
 
 
U.S. Federal
$
(921
)
 
$
649

 
$
(24,688
)
Foreign
41,244

 
52,783

 
47,044

State and local
932

 
1,812

 
3,849

Total current
41,255

 
55,244

 
26,205

Deferred:
 
 
 
 
 
U.S. Federal
9,727

 
(9,431
)
 
26,972

Foreign
(35,318
)
 
(30,368
)
 
(6,267
)
State and local
(2,849
)
 
(884
)
 
(2,433
)
Total deferred
(28,440
)
 
(40,683
)
 
18,272

Taxes on income
$
12,815

 
$
14,561

 
$
44,477


In addition to the income tax expense listed above for the years ended December 31, 2011, 2010, and 2009, income tax (benefit) expense allocated directly to shareholders equity for the same periods was $(23,695), $(5,512) and $8,066, respectively.

Income tax benefit recognized as an adjustment to goodwill for the year ended December 31, 2010 was $3,922.

Income tax benefit allocated to discontinued operations for the years ended December 31, 2011, 2010 and 2009 was $116, $2,836, and $7,374, respectively. Income tax benefit allocated to the loss on sale of discontinued operations for the year ended December 31, 2009 was $13,558.

Income tax expense (benefit) attributable to income from continuing operations differed from the amounts computed by applying the U.S. federal income tax rate of 35 percent to pretax income from continuing operations. The following table presents these differences for the years ended December 31:
 
2011
 
2010
 
2009
Statutory tax expense (benefit)
$
57,537

 
$
(839
)
 
$
43,332

Brazil nontaxable incentive
(10,652
)
 
(14,600
)
 
(14,420
)
Change in valuation allowance
(32,315
)
 
(6,631
)
 
11,173

Brazil tax goodwill amortization
(5,231
)
 
(4,938
)
 
(4,656
)
Foreign tax rate differential
(11,001
)
 
4,043

 
(8,473
)
U.S. taxed foreign income
8,542

 
3,265

 
1,015

Subsidiary losses

 
189

 
(3,553
)
Life insurance
(2,784
)
 
(1,072
)
 
(2,659
)
Goodwill impairment

 
27,647

 

SEC charge

 

 
8,750

Out-of-period adjustments

 

 
8,765

Other (1)
8,719

 
7,497

 
5,203

Taxes on income
$
12,815

 
$
14,561

 
$
44,477


(1) Other consists of state and local income taxes, net of federal benefit, nondeductible expenses, changes to uncertain tax position liabilities and other items, none of which are individually significant.

In the fourth quarter 2009, the Company recorded adjustments to increase income tax expense on continuing operations by $8,765 relating to immaterial errors originating in prior years.





53

Table of Contents
DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2011
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(dollars in thousands, except per share amounts)


The Company recognizes the benefit of tax positions taken or expected to be taken in its tax returns in the financial statements when it is more likely than not (i.e., a likelihood of more than fifty percent) that the position will be sustained upon examination by authorities. Recognized tax positions are measured at the largest amount of benefit that is greater than fifty percent likely of being realized upon settlement.

Details of the unrecognized tax benefits are as follows:
 
2011
 
2010
Balance at January 1
$
9,842

 
$
10,116

Increases related to prior year
     tax positions
4,431

 
3,180

Decreases related to prior year
     tax positions
(162
)
 
(3,022
)
Increases related to current year
     tax positions
3,297

 
171

Settlements
(4,442
)
 
(167
)
Reduction due to lapse of
     applicable statute of limitations
(330
)
 
(436
)
Balance at December 31
$
12,636

 
$
9,842


The entire amount of unrecognized tax benefits, if recognized, would affect the Company’s effective tax rate.

The Company classifies interest expense and penalties related to the underpayment of income taxes in the consolidated financial statements as income tax expense. Consistent with the treatment of interest expense, the Company accrues interest income on overpayments of income taxes where applicable and classifies interest income as a reduction of income tax expense in the consolidated financial statements. As of December 31, 2011 and 2010, accrued interest and penalties related to unrecognized tax benefits totaled approximately $2,387 and $2,516, respectively.

It is reasonably possible that the total amount of unrecognized tax benefits will change during the next 12 months. The Company does not expect those changes to have a significant impact on its consolidated financial statements. The expected timing of payments cannot be determined with any degree of certainty.

During the year ended December 31, 2011, the Company settled the IRS exam for tax years ended December 31, 2007, 2006, and 2005. All federal tax years prior to 2003 are closed by statute. The Company is subject to tax examination in various U.S. state jurisdictions for tax years 2003 to the present, as well as various foreign jurisdictions for tax years 1997 to the present.





















54

Table of Contents
DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2011
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(dollars in thousands, except per share amounts)


Deferred income taxes reflect the net tax effects of temporary differences between the carrying amount of assets and liabilities for financial reporting purposes and the amounts used for income tax purposes. Significant components of the Company's deferred tax assets and liabilities at December 31 are as follows:
 
2011
 
2010
Deferred tax assets:
 
 
 
Accrued expenses
$
39,881

 
$
44,254

Warranty accrual
18,386

 
24,305

Deferred compensation
18,659

 
17,365

Allowance for doubtful accounts
7,189

 
7,740

Inventory
11,610

 
13,534

Deferred revenue
14,669

 
15,422

Pension and postretirement benefits
54,990

 
35,285

Research and development credit
7,467

 
7,548

Foreign tax credit
38,863

 
42,416

Net operating loss carryforwards
86,918

 
98,798

Capital loss carryforwards
3,604

 
2,973

State deferred taxes
13,061

 
6,646

Other
5,779

 
7,515

 
321,076

 
323,801

Valuation allowance
(66,988
)
 
(105,175
)
Net deferred tax assets
$
254,088

 
$
218,626

 
 
 
 
Deferred tax liabilities:
 
 
 
Property, plant and equipment
$
20,116

 
$
24,201

Goodwill
36,712

 
38,182

Finance lease receivables
3,655

 
8,395

Investment in partnership
18,372

 
18,377

Other
6,435

 
7,300

Net deferred tax liabilities
85,290

 
96,455

Net deferred tax asset
$
168,798

 
$
122,171


Deferred income taxes reported in the consolidated balance sheets as of December 31 are as follows:
 
2011
 
2010
Deferred income taxes - current assets
$
114,250

 
$
106,160

Deferred income taxes - long-term assets
91,090

 
49,961

Other current liabilities
(4,513
)
 
(2,824
)
Deferred income taxes - long-term liabilities
(32,029
)
 
(31,126
)
Net deferred tax asset
$
168,798

 
$
122,171


At December 31, 2011, the Company had domestic and international net operating loss (NOL) carryforwards of $568,229, resulting in an NOL deferred tax asset of $86,918. Of these NOL carryforwards, $411,220 expires at various times between 2012 and 2031 and $157,009 does not expire.

The Company has a valuation allowance to reflect the estimated amount of certain foreign and state deferred tax assets that, more likely than not, will not be realized. The net change in total valuation allowance for the years ended December 31, 2011 and 2010 was a decrease of $38,187 and $7,664, respectively. The 2011 and 2010 reduction in valuation allowance is primarily related to a change in circumstances, including sustained profitability in core operations and a favorable outlook that caused a change in judgment about the realization of the deferred tax assets in Brazil.



55

Table of Contents
DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2011
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(dollars in thousands, except per share amounts)


For the years ended December 31, 2011 and 2010, provisions were made for estimated U.S. income taxes, less available tax credits, which may be incurred upon the remittance of certain undistributed earnings in foreign subsidiaries and foreign unconsolidated affiliates. Provisions have not been made for income taxes on approximately $850,000 of undistributed earnings at December 31, 2011 in foreign subsidiaries and corporate joint ventures that are deemed permanently reinvested. Determination of the amount of unrecognized deferred income tax liabilities on these earnings is not practicable because such liability, if any, depends on certain circumstances existing if and when remittance occurs. A deferred tax liability will be recognized if and when the Company no longer plans to permanently reinvest these undistributed earnings.

NOTE 5:  INVESTMENTS

The Company’s investments, primarily in Brazil, consist of certificates of deposit and U.S. dollar indexed bond funds that are classified as available-for-sale and stated at fair value based upon quoted market prices and net asset values, respectively. Unrealized gains and losses are recorded in OCI. Realized gains and losses are recognized in investment income and are determined using the specific identification method. Realized (losses) gains, net from the sale of securities for the year ended December 31, 2011 and 2010 were $(1,505) and $33, respectively. Proceeds from the sale of available-for-sale securities were $52,292 and $38,016 during the years ended December 31, 2011 and 2010, respectively.

The Company has deferred compensation plans that enable certain employees to defer receipt of a portion of their cash or share-based compensation and non-employee directors to defer receipt of director fees at the participants’ discretion. For deferred cash-based compensation, the Company established a rabbi trust (refer to note 12), which is recorded at fair value of the underlying securities within securities and other investments. The related deferred compensation liability is recorded at fair value within other long-term liabilities. Realized and unrealized gains and losses on marketable securities in the rabbi trust are recognized in investment income.

The Company’s investments, excluding cash surrender value of insurance contracts of $67,699 and $67,975 as of December 31, 2011 and 2010, respectively, consist of the following:
 
Cost Basis
 
Unrealized Gain/(Loss)
 
Fair Value
As of December 31, 2011
 
 
 
 
 
Short-term investments:
 
 
 
 
 
Certificates of deposit
$
269,033

 
$

 
$
269,033

U.S. dollar indexed bond funds
16,482

 
1,338

 
17,820

 
$
285,515

 
$
1,338

 
$
286,853

Long-term investments:
 
 
 
 
 
Assets held in a rabbi trust
$
7,428

 
$
(258
)
 
$
7,170

 
 
 
 
 
 
As of December 31, 2010
 
 
 
 
 
Short-term investments:
 
 
 
 
 
Certificates of deposit
$
221,706

 
$

 
$
221,706

U.S. dollar indexed bond funds
52,714

 
(1,297
)
 
51,417

 
$
274,420

 
$
(1,297
)
 
$
273,123

Long-term investments:
 
 
 
 
 
Assets held in a rabbi trust
$
8,068

 
$
95

 
$
8,163


NOTE 6:  FINANCE LEASE RECEIVABLES

The Company provides financing arrangements to customers purchasing its products. These financing arrangements are largely classified and accounted for as sales-type leases. As of December 31, 2011 and 2010, the Company’s finance lease receivables balance included $33,199 and $60,742, respectively, related to a customer financing arrangement in Brazil. In 2011, the Company sold $14,987 of finance lease receivables. In 2010, the Company purchased $33,843 of finance lease receivables.




56

Table of Contents
DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2011
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(dollars in thousands, except per share amounts)


The following table presents the components of finance lease receivables as of December 31:
 
2011
 
2010
Total minimum lease receivable
$
99,598

 
$
133,028

Estimated unguaranteed residual values
6,048

 
5,942

 
105,646

 
138,970

Less:
 
 
 
Unearned interest income
(6,190
)
 
(15,151
)
Unearned residuals
(1,160
)
 
(1,207
)
 
(7,350
)
 
(16,358
)
Total
$
98,296

 
$
122,612


Future minimum payments due from customers under finance lease receivables as of December 31, 2011 are as follows:
2012
$
47,624

2013
21,087

2014
13,471

2015
9,709

2016
5,697

Thereafter
2,010

 
$
99,598


NOTE 7:  ALLOWANCE FOR CREDIT LOSSES

Trade Receivables The Company evaluates the collectability of trade receivables based on (1) a percentage of sales related to historical loss experience and current trends and (2) periodic adjustments for known events such as specific customer circumstances and changes in the aging of accounts receivable balances. After all efforts at collection have been unsuccessful, the account is deemed uncollectible and is written off.

Financing Receivables The Company evaluates the collectability of notes and finance lease receivables (collectively, financing receivables) on a customer-by-customer basis and evaluates specific customer circumstances, aging of invoices, credit risk changes and payment patterns and historical loss experience. When the collectability is determined to be at risk based on the above criteria, the Company records the allowance for credit losses which represents the Company’s current exposure less estimated reimbursement from insurance claims. After all efforts at collection have been unsuccessful, the account is deemed uncollectible and is written off. The following table summarizes the Company’s allowance for credit losses and amount of financing receivables evaluated for impairment:
 
 
Finance
Leases
 
Notes
Receivable
 
Total
Allowance for credit losses
 
 
 
 
 
 
Balance at January 1, 2011
 
$
378

 
$
470

 
$
848

Provision for credit losses
 
107

 
2,078

 
2,185

Recoveries
 
138

 
5,455

 
5,593

Write-offs
 
(413
)
 
(5,956
)
 
(6,369
)
Balance at December 31, 2011
 
$
210

 
$
2,047

 
$
2,257

 
 
 
 
 
 
 
Allowance resulting from individual impairment evaluation
 
$
210

 
$
2,047

 
$
2,257

Allowance resulting from collective impairment evaluation
 

 

 

 
 
 
 
 
 
 
Financing receivables individually evaluated for impairment
 
$
98,506

 
$
13,869

 
$
112,375

Financing receivables collectively evaluated for impairment
 

 

 




57

Table of Contents
DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2011
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(dollars in thousands, except per share amounts)


The Company records interest income and any fees or costs related to financing receivables using the effective interest method over the term of the lease or loan. The Company reviews the aging of its financing receivables to determine past due and delinquent accounts. Credit quality is reviewed at inception and is re-evaluated as needed based on customer specific circumstances. Receivable balances greater than 60 days past due are reviewed and may be placed on nonaccrual status based on customer-specific circumstances. Upon receipt of payment on nonaccrual financing receivables, interest income is recognized and accrual of interest is resumed once the account has been made current or the specific circumstances have been resolved.

As of December 31, 2011 and 2010, the recorded investment in past-due finance lease receivables on nonaccrual status was $1,740 and $531, respectively. The recorded investment in finance lease receivables past due 90 days or more and still accruing interest was $114 and $560 as of December 31, 2011 and 2010, respectively. The recorded investment in impaired notes receivable was $2,047 and was fully reserved as of December 31, 2011. The recorded investment in impaired notes receivable and the related allowance was $7,513 and $470, respectively, as of December 31, 2010. The following table summarizes the Company’s aging of past-due notes receivable balances as of December 31, 2011:
30-59 days past due
 
$

60-89 days past due
 

> 89 days past due
 
1,495

Total past due
 
$
1,495


NOTE 8:  INVENTORIES

The following table summarizes the major classes of inventories as of December 31:
 
2011
 
2010
Finished goods
$
188,571

 
$
184,944

Service parts
152,597

 
166,317

Raw materials and work in process
99,732

 
93,314

Total inventories
$
440,900

 
$
444,575


NOTE 9:  PROPERTY, PLANT AND EQUIPMENT

The following is a summary of property, plant and equipment, at cost less accumulated depreciation and amortization as of December 31:
 
Estimated
Useful Life
 

 
(years)
 
2011
 
2010
Land and land improvements
 0-15
 
$
7,855

 
$
5,446

Buildings and building equipment
15
 
66,261

 
61,100

Machinery, tools and equipment
 5-12
 
119,780

 
131,686

Leasehold improvements (1)
10
 
24,243

 
24,300

Computer equipment
 3-5
 
78,543

 
82,532

Computer software
 5-10
 
170,614

 
164,708

Furniture and fixtures
 5-8
 
76,962

 
77,125

Tooling
 3-5
 
80,979

 
80,255

Construction in progress
 
 
17,019

 
19,083

Total property plant and equipment, at cost
 
 
642,256

 
646,235

Less accumulated depreciation and amortization
 
 
449,562

 
442,773

Total property plant and equipment, net
 
 
$
192,694

 
$
203,462

(1) The estimated useful life for leasehold improvements is the lesser of 10 years or the term of the lease.

During 2011, 2010 and 2009, depreciation expense, computed on a straight-line basis over the estimated useful lives of the related assets, was $50,549, $51,425 and $50,085, respectively.


58

Table of Contents
DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2011
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(dollars in thousands, except per share amounts)


NOTE 10:  GOODWILL AND OTHER ASSETS

The changes in carrying amounts of goodwill within the Company’s DNA and DI segments are summarized as follows:
 
DNA
 
DI
 
Total
 
 
 
 
 
 
Goodwill
$
112,120

 
$
390,847

 
$
502,967

Accumulated impairment losses
(13,171
)
 
(38,859
)
 
(52,030
)
Balance at January 1, 2010
$
98,949

 
$
351,988

 
$
450,937

Impairment loss

 
(168,714
)
 
(168,714
)
Tax benefit (note 4)

 
(3,922
)
 
(3,922
)
Currency translation adjustment
43

 
(8,946
)
 
(8,903
)
Goodwill
112,163

 
377,979

 
490,142

Accumulated impairment losses
(13,171
)
 
(207,573
)
 
(220,744
)
Balance at December 31, 2010
$
98,992

 
$
170,406

 
$
269,398

Currency translation adjustment
(50
)
 
(16,285
)
 
(16,335
)
Goodwill
112,113

 
361,694

 
473,807

Accumulated impairment losses
(13,171
)
 
(207,573
)
 
(220,744
)
Balance at December 31, 2011
$
98,942

 
$
154,121

 
$
253,063


The Company uses the most current information available and performs the annual impairment analysis as of November 30 each year. However, actual circumstances could differ significantly from assumptions and estimates made and could result in future goodwill impairment. The Company tests for impairment between annual tests if an event occurs or circumstances change that would more likely than not reduce the carrying value of a reporting unit below its reported amount.

In 2011, the Company adopted the provisions of FASB ASU 2011-08, Testing Goodwill for Impairment (ASU 2011-08), and performed a qualitative assessment to determine whether it is more likely than not that the fair value of a reporting unit is less than its carrying value (refer to note 1). In 2010 and 2009, goodwill was reviewed for impairment based on a two-step test. In the first step, the Company compares the fair value of each reporting unit with its carrying value. The fair value is determined based upon discounted estimated future cash flows as well as the market approach or guideline public company method. The Company’s Step 1 impairment test of goodwill of a reporting unit is based upon the fair value of the reporting unit, defined as the price that would be received to sell the net assets or transfer the net liabilities in an orderly transaction between market participants at the assessment date (November 30). In the event that the net carrying amount exceeds the fair value, a Step 2 test must be performed whereby the fair value of the reporting unit’s goodwill must be estimated to determine if it is less than its net carrying amount.

The techniques used in the Company's qualitative assessment, Step 1 impairment test and if necessary, Step 2 impairment test have incorporated a number of assumptions that the Company believes to be reasonable and to reflect market conditions forecast at the assessment date. Assumptions in estimating future cash flows are subject to a high degree of judgment. The Company makes all efforts to forecast future cash flows as accurately as possible with the information available at the time a forecast is made. To this end, the Company evaluates the appropriateness of its assumptions as well as its overall forecasts by comparing projected results of upcoming years with actual results of preceding years and validating that differences therein are reasonable. Key assumptions, all of which are Level 3 inputs (refer to note 18), relate to price trends, material costs, discount rate, customer demand, and the long-term growth and foreign exchange rates. A number of benchmarks from independent industry and other economic publications were also used. Changes in assumptions and estimates after the assessment date may lead to an outcome where impairment charges would be required in future periods. Specifically, actual results may vary from the Company’s forecasts and such variations may be material and unfavorable, thereby triggering the need for future impairment tests where the conclusions may differ in reflection of prevailing market conditions.

The annual goodwill impairment tests for 2011 and 2009 resulted in no impairment in any of the Company’s reporting units. Management concluded during the Company’s annual goodwill impairment test for 2010 that all of the Company’s goodwill within the EMEA reporting unit was not recoverable and recorded a $168,714 non-cash impairment charge during the fourth quarter 2010.




59

Table of Contents
DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2011
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(dollars in thousands, except per share amounts)


Other Assets Included in other assets are net capitalized computer software development costs of $51,117 and $55,575 as of December 31, 2011 and 2010, respectively. Amortization expense on capitalized software of $18,742, $17,315 and $16,768 was included in product cost of sales for 2011, 2010 and 2009, respectively. Other long-term assets also consist of patents, trademarks and other intangible assets. Where applicable, other assets are stated at cost and, if applicable, are amortized ratably over the relevant contract period or the estimated life of the assets. Fees to renew or extend the term of the Company’s intangible assets are expensed when incurred. Impairment of long-lived assets is recognized when events or changes in circumstances indicate that the carrying amount of the asset may not be recoverable. If the expected future undiscounted cash flows are less than the carrying amount of the asset, an impairment loss is recognized at that time to reduce the asset to the lower of its fair value or its net book value.

For the years ended December 31, 2011, 2010 and 2009, the Company recorded other asset-related impairment charges within DNA continuing operations of $2,962, $7,135 and $2,500, respectively. The 2011 impairment charge related to a software intangible asset, the 2010 impairment charges related primarily to customer contract intangible assets and an other than temporary impairment of a cost-method investment and the 2009 impairment charge related to the tradename Firstline, Incorporated.

Investment in Affiliate Investment in the Company’s non-consolidated affiliate is accounted for under the equity method and consists of a 50 percent ownership in Shanghai Diebold King Safe Company, Ltd. The balance of this investment as of December 31, 2011 and 2010 was $11,461 and $12,118, respectively, and fluctuated based on equity earnings and dividends. Equity earnings from the non-consolidated affiliate are included in miscellaneous, net in the consolidated statements of operations and were $1,813, $2,982 and $2,456 for the years ended December 31, 2011, 2010 and 2009, respectively. The non-consolidated affiliate declared dividends of $2,470, $2,172 and $2,610 for the years ended December 31, 2011, 2010 and 2009, respectively.

NOTE 11: DEBT

Outstanding debt balances were as follows:


60

Table of Contents
DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2011
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(dollars in thousands, except per share amounts)


 
December 31,
 
2011
 
2010
Notes payable – current:
 
 
 
Uncommitted lines of credit
$
21,572

 
$
15,038

Other
150

 

 
$
21,722

 
$
15,038

Long-term debt:
 
 
 
Credit facility
$
291,000

 
$
235,000

Senior notes
300,000

 
300,000

Industrial development revenue bonds
11,900

 
11,900

Other
3,254

 
3,468

 
$
606,154

 
$
550,368


As of December 31, 2011, the Company had various international short-term uncommitted lines of credit with borrowing limits of $101,530. The weighted-average interest rate on outstanding borrowings on the short-term uncommitted lines of credit as of December 31, 2011 and 2010 was 4.23 percent and 3.01 percent, respectively. Short-term uncommitted lines mature in less than one year. The amount available under the short-term uncommitted lines at December 31, 2011 was $79,958.

In June 2011, the Company entered into a new five-year credit facility, which replaced its previous three-year credit facility. The Company used borrowings of approximately $330,000 under the new credit facility to repay all amounts outstanding under (and terminated) the previous credit facility. As of December 31, 2011, the Company had borrowing limits under the new credit facility totaling $500,000. Under the terms of the credit facility agreement, the Company has the ability, subject to various approvals, to increase the borrowing limits by $250,000. Up to $50,000 of the revolving credit facility is available under a swing line subfacility. The weighted-average interest rate on outstanding credit facility borrowings as of December 31, 2011 and 2010 was 1.49 percent and 2.71 percent, respectively, which is variable based on the London Interbank Offered Rate (LIBOR). The amount available under the new credit facility as of December 31, 2011 was $209,000. The Company incurred $1,876 of fees to its creditors in conjunction with the new credit facility, which will be amortized as a component of interest expense over the term of the facility.

In March 2006, the Company issued senior notes in an aggregate principal amount of $300,000 with a weighted-average fixed interest rate of 5.50 percent. The maturity dates of the senior notes are staggered, with $75,000, $175,000 and $50,000 becoming due in 2013, 2016 and 2018, respectively. Additionally, the Company entered into a pre-issuance cash flow hedge to offset interest rate risk on $200,000 of the senior notes, which reduced the effective interest rate by 14 basis points from 5.50 to 5.36 percent.

Maturities of debt as of December 31, 2011 are as follows: $21,722 in 2012, $76,054 in 2013, $713 in 2014, $630 in 2015, $466,717 in 2016 and $62,040 thereafter. Interest expense on the Company’s debt instruments for the years ended December 31, 2011, 2010 and 2009 was $26,002, $27,520 and $23,796, respectively.

In 1997, industrial development revenue bonds were issued on behalf of the Company. The proceeds from the bond issuances were used to construct new manufacturing facilities in the United States. The Company guaranteed the payments of principal and interest on the bonds by obtaining letters of credit. The bonds were issued with a 20-year original term and are scheduled to mature in 2017. Each industrial development revenue bond carries a variable interest rate, which is reset weekly by the remarketing agents. The weighted-average interest rate on the bonds was 0.77 percent and 0.57 percent as of December 31, 2011 and 2010, respectively. Interest expense on the bonds for the years ended December 31, 2011, 2010 and 2009 was $88, $72 and $122, respectively.

The Company’s financing agreements contain various restrictive financial covenants, including net debt to capitalization and net interest coverage ratios. As of December 31, 2011, the Company was in compliance with the financial covenants in its debt agreements.

NOTE 12:  BENEFIT PLANS

Qualified Pension Benefits Plans that cover salaried employees provide pension benefits based on the employee’s compensation during the ten years before retirement. The Company’s funding policy for salaried plans is to contribute annually based on actuarial projections and applicable regulations. Plans covering hourly employees and union members generally provide benefits of stated amounts for each year of service. The Company’s funding policy for hourly plans is to make at least the minimum annual contributions required by applicable regulations. Employees of the Company’s operations in countries outside of the United States participate to varying degrees in local pension plans, which in the aggregate are not significant.

Supplemental Executive Retirement Benefits The Company has non-qualified pension plans to provide supplemental retirement benefits to certain officers. Benefits are payable at retirement based upon a percentage of the participant’s compensation, as defined.

Other Benefits In addition to providing pension benefits, the Company provides postretirement healthcare and life insurance benefits (referred to as other benefits) for certain retired employees. Eligible employees may be entitled to these benefits based upon years of service with the Company, age at retirement and collective bargaining agreements. Currently, the Company has made no commitments to increase these benefits for existing retirees or for employees who may become eligible for these benefits in the future. Currently there are no plan assets and the Company funds the benefits as the claims are paid. The postretirement benefit obligation was determined by application of the terms of medical and life insurance plans together with relevant actuarial assumptions and healthcare cost trend rates.

















61

Table of Contents
DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2011
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(dollars in thousands, except per share amounts)


The following tables set forth the change in benefit obligation, change in plan assets, funded status, consolidated balance sheet presentation and net periodic benefit cost for the Company’s defined benefit pension plans and other benefits at and for the years ended December 31:
 
Pension Benefits
 
Other Benefits
 
2011
 
2010
 
2011
 
2010
Change in benefit obligation
 
 
 
 
 
 
 
Benefit obligation at beginning of year
$
552,760

 
$
490,544

 
$
16,885

 
$
16,585

Service cost
10,854

 
9,994

 

 

Interest cost
31,491

 
30,723

 
930

 
993

Actuarial loss
63,079

 
41,848

 
1,277

 
1,311

Plan participant contributions

 

 
114

 
159

Medicare retiree drug subsidy reimbursements

 

 
177

 
219

Benefits paid
(21,932
)
 
(21,037
)
 
(2,361
)
 
(2,382
)
Other
(42
)
 
688

 

 

Benefit obligation at end of year
$
636,210

 
$
552,760

 
$
17,022

 
$
16,885

 
 
 
 
 
 
 
 
Change in plan assets
 
 
 
 
 
 
 
Fair value of plan assets at beginning of year
$
450,632

 
$
398,657

 
$

 
$

Actual return on plan assets
33,471

 
57,507

 

 

Employer contributions
23,318

 
15,505

 
2,247

 
2,223

Plan participant contributions

 

 
114

 
159

Benefits paid
(21,932
)
 
(21,037
)
 
(2,361
)
 
(2,382
)
Fair value of plan assets at end of year
$
485,489

 
$
450,632

 
$

 
$

 
 
 
 
 
 
 
 
Funded status
 
 
 
 
 
 
 
Funded status
$
(150,721
)
 
$
(102,128
)
 
$
(17,022
)
 
$
(16,885
)
Unrecognized net actuarial loss (1)
213,712

 
152,854

 
5,884

 
4,996

Unrecognized prior service cost (benefit) (1)
1,935

 
2,196

 
(1,450
)
 
(1,967
)
Prepaid (accrued) pension cost
$
64,926

 
$
52,922

 
$
(12,588
)
 
$
(13,856
)
 
 
 
 
 
 
 
 
Amounts recognized in balance sheets
 
 
 
 
 
 
 
Current liabilities
$
(2,846
)
 
$
(2,711
)
 
$
(1,693
)
 
$
(1,797
)
Noncurrent liabilities (2)
(147,875
)
 
(99,417
)
 
(15,329
)
 
(15,088
)
Accumulated other comprehensive income
215,647

 
155,050

 
4,434

 
3,029

Net amount recognized
$
64,926

 
$
52,922

 
$
(12,588
)
 
$
(13,856
)
 
 
 
 
 
 
 
 
Change in accumulated other comprehensive
     income
 
 
 
 
 
 
 
Balance at beginning of year
$
155,050

 
$
137,368

 
$
3,029

 
$
1,485

Prior service (cost) credit recognized during the year
(259
)
 
(197
)
 
517

 
517

Net actuarial losses recognized during the year
(9,497
)
 
(5,688
)
 
(389
)
 
(284
)
Prior service cost occurring during the year

 
748

 

 

Net actuarial losses occurring during the year
70,353

 
22,819

 
1,277

 
1,311

Balance at end of year
$
215,647

 
$
155,050

 
$
4,434

 
$
3,029


(1)
Represents amounts in accumulated other comprehensive income that have not yet been recognized as components of net periodic benefit costs.

(2)
Included in the consolidated balance sheets in pensions and other benefits and other postretirement benefits are international plans.


62

Table of Contents
DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2011
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(dollars in thousands, except per share amounts)


 
Pension Benefits
 
Other Benefits
 
2011
 
2010
 
2009
 
2011
 
2010
 
2009
Components of net periodic benefit
     cost
 
 
 
 
 
 
 
 
 
 
 
Service cost
$
10,854

 
$
9,994

 
$
10,902

 
$

 
$

 
$
1

Interest cost
31,491

 
30,723

 
28,947

 
930

 
993

 
1,127

Expected return on plan assets
(40,735
)
 
(38,412
)
 
(36,973
)
 

 

 

Amortization of prior service cost (1)
259

 
197

 
271

 
(517
)
 
(517
)
 
(517
)
Recognized net actuarial loss
9,497

 
5,688

 
3,345

 
389

 
284

 
442

Net periodic pension benefit cost
$
11,366

 
$
8,190

 
$
6,492

 
$
802

 
$
760

 
$
1,053


(1)
The annual amortization of pension benefits prior service cost is determined as the increase in projected benefit obligation due to the plan change divided by the average remaining service period of participating employees expected to receive benefits under the plan.

The following table represents information for pension plans with an accumulated benefit obligation in excess of plan assets at December 31:
 
2011
 
2010
Projected benefit obligation
$
636,210

 
$
552,760

Accumulated benefit obligation
580,200

 
501,685

Fair value of plan assets
485,489

 
450,632


The following table represents the weighted-average assumptions used to determine benefit obligations at December 31:
 
Pension Benefits
 
Other Benefits
 
2011
 
2010
 
2011
 
2010
Discount rate
5.04
%
 
5.83
%
 
5.04
%
 
5.83
%
Rate of compensation increase
3.25
%
 
3.25
%
 
N/A

 
N/A


The following table represents the weighted-average assumptions used to determine periodic benefit cost at December 31:
 
Pension Benefits
 
Other Benefits
 
2011
 
2010
 
2011
 
2010
Discount rate
5.83
%
 
6.33
%
 
5.83
%
 
6.33
%
Expected long-term return on plan assets
8.50
%
 
8.50
%
 
N/A

 
N/A

Rate of compensation increase
3.25
%
 
3.25
%
 
N/A

 
N/A


The discount rate is determined by analyzing the average return of high-quality (i.e., AA-rated) fixed-income investments and the year-over-year comparison of certain widely used benchmark indices as of the measurement date. The expected long-term rate of return on plan assets is primarily determined using the plan’s current asset allocation and its expected rates of return based on a geometric averaging over 20 years. The Company also considers information provided by its investment consultant, a survey of other companies using a December 31 measurement date and the Company’s historical asset performance in determining the expected long-term rate of return. The rate of compensation increase assumptions reflects the Company’s long-term actual experience and future and near-term outlook.

The following table represents assumed health care cost trend rates at December 31:
 
2011
 
2010
Healthcare cost trend rate assumed for next year
8.0
%
 
7.4
%
Rate to which the cost trend rate is assumed to decline (the ultimate trend rate)
4.2
%
 
4.2
%
Year that rate reaches ultimate trend rate
2099

 
2099




63

Table of Contents
DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2011
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(dollars in thousands, except per share amounts)


The healthcare trend rates are reviewed based upon the results of actual claims experience. The Company used healthcare cost trends of 8.0 percent and 7.4 percent in 2012 and 2011, respectively, decreasing to an ultimate trend of 4.2 percent in 2099 for both medical and prescription drug benefits using the Society of Actuaries Long Term Trend Model with assumptions based on the 2008 Medicare Trustees’ projections. Assumed healthcare cost trend rates have a significant effect on the amounts reported for the healthcare plans.

A one-percentage-point change in assumed healthcare cost trend rates would have the following effects:
 
One-Percentage-Point Increase
 
One-Percentage-Point Decrease
Effect on total of service and interest cost
$
58

 
$
(52
)
Effect on postretirement benefit obligation
1,010

 
(914
)

The Company has adopted a pension investment policy designed to achieve an adequate funded status based on expected benefit payouts and to establish an asset allocation that will meet or exceed the return assumption while maintaining a prudent level of risk. The plan's target asset allocation adjusts based on the plan's funded status. As the funded status improves or declines, the debt security target allocation will increase and decrease, respectively. The Company utilizes the services of an outside consultant in performing asset / liability modeling, setting appropriate asset allocation targets along with selecting and monitoring professional investment managers. The plan assets are invested in equity and fixed income securities, alternative assets and cash.

Within the equities asset class, the investment policy provides for investments in a broad range of publicly-traded securities including both domestic and international stocks diversified by value, growth and cap size. Within the fixed income asset class, the investment policy provides for investments in a broad range of publicly-traded debt securities with a substantial portion allocated to a long duration strategy in order to partially offset interest rate risk relative to the plans’ liabilities. The alternative asset class allows for investments in diversified strategies with a stable and proven track record and low correlation to the U.S. stock market.

The following table summarizes the Company’s target mix for these asset classes in 2012, which are readjusted at least quarterly within a defined range, and the Company’s actual pension plan asset allocation as of December 31, 2011 and 2010:
 
 
Target Allocation
Percentage
 
Actual Allocation Percentage
 
 
2012
 
2011
 
2010
Equity securities
 
45%
 
35%
 
45%
Debt securities
 
40%
 
51%
 
43%
Real estate
 
5%
 
4%
 
3%
Other
 
10%
 
10%
 
9%
Total
 
100%
 
100%
 
100%

Assets are categorized into a three level hierarchy based upon the assumptions (inputs) used to determine the fair value the assets (refer to note 18).

Level 1 - Fair value of investments categorized as level 1 are determined based on period end closing prices in active markets. Mutual funds are valued at their net asset value (NAV) on the last day of the period.

Level 2 - Fair value of investments categorized as level 2 are determined based on the latest available ask price or latest trade price if listed. The fair value of unlisted securities is established by fund managers using the latest reported information for comparable securities and financial analysis. If the manager believes the fund is not capable of immediately realizing the fair value otherwise determined, the manager has the discretion to determine an appropriate value. Common collective trusts are valued at NAV on the last day of the period.

Level 3 - Fair value of investments categorized as level 3 represent the plan’s interest in private equity, hedge and property funds. The fair value for these assets is determined based on the NAV as reported by the underlying investment managers.



64

Table of Contents
DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2011
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(dollars in thousands, except per share amounts)


The following table summarizes the fair value of the Company’s plan assets as of December 31, 2011:
 
 
Fair Value
 
Level 1
 
Level 2
 
Level 3
Cash and other
 
$
50,389

 
$
50,389

 
$

 
$

Mutual funds:
 
 
 
 
 
 
 
 
U.S. mid growth
 
15,771

 
15,771

 

 

Equity securities:
 
 
 
 
 
 
 
 
U.S. mid cap value
 
14,672

 
14,672

 

 

U.S. small cap core
 
17,253

 
17,253

 

 

International developed markets
 
37,345

 
37,345

 

 

Fixed income securities:
 
 
 
 
 
 
 
 
U.S. corporate bonds
 
68,356

 

 
68,356

 

International corporate bonds
 
2,316

 

 
2,316

 

U.S. government
 
3,436

 

 
3,436

 
 
Other fixed income
 
598

 

 
598

 

Emerging markets
 
17,334

 

 
17,334

 

Common collective trusts:
 
 
 
 
 
 
 
 
Real estate (a)
 
16,443

 

 

 
16,443

Other (b)
 
191,421

 

 
191,421

 

Alternative investments:
 
 
 
 
 
 
 
 
Multi-strategy hedge funds (c)
 
26,605

 

 

 
26,605

Private equity funds (d)
 
23,550

 

 

 
23,550

 
 
$
485,489

 
$
135,430

 
$
283,461

 
$
66,598


The following table summarizes the fair value of the Company’s plan assets as of December 31, 2010:
 
 
Fair Value
 
Level 1
 
Level 2
 
Level 3
Cash and other
 
$
55

 
$
55

 
$

 
$

Mutual funds:
 
 
 
 
 
 
 
 
U.S. mid growth
 
18,240

 
18,240

 

 

Equity securities:
 
 
 
 
 
 
 
 
U.S. mid cap value
 
16,640

 
16,640

 

 

U.S. small cap core
 
21,610

 
21,610

 

 

International developed markets
 
43,816

 
43,816

 

 

Fixed income securities:
 
 
 
 
 
 
 
 
U.S. corporate bonds
 
68,108

 

 
68,108

 

International corporate bonds
 
2,568

 

 
2,568

 

U.S. government
 
734

 
 
 
734

 
 
Other fixed income
 
1,982

 

 
1,982

 

Emerging markets
 
25,666

 

 
25,666

 

Common collective trusts:
 
 
 
 
 
 
 
 
Real estate (a)
 
14,180

 

 

 
14,180

Other (b)
 
194,438

 

 
194,438

 

Alternative investments:
 
 
 
 
 
 
 
 
Multi-strategy hedge funds (c)
 
22,107

 

 

 
22,107

Private equity funds (d)
 
20,488

 

 

 
20,488

Total
 
$
450,632

 
$
100,361

 
$
293,496

 
$
56,775


(a)
Real estate common collective trust The objective of the real estate common collective trust (CCT) is to achieve long-term returns through investments in a broadly diversified portfolio of improved properties with stabilized occupancies. As of December 31, 2011, investments in this CCT include approximately 46 percent office, 23 percent residential, 19 percent retail and 12 percent industrial, cash and other. As of December 31, 2010 investments in this CCT include approximately 33 percent office, 21 percent residential, 23 percent retail and 23 percent industrial, cash and other. Investments in the real estate CCT can be redeemed once per quarter subject to available cash, with a 45-day notice.

(b)
Other common collective trusts At December 31, 2011, approximately 64 percent of the other CCTs are invested in fixed income securities including approximately 35 percent in mortgage-backed securities, 43 percent in corporate bonds and 20 percent in U.S. Treasury and other. Approximately 36 percent of the other CCTs at December 31, 2011 are invested in Russell 1000 Fund large cap index funds. At December 31,


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DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2011
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(dollars in thousands, except per share amounts)


2010, approximately 61 percent of the other CCTs are invested in fixed-income securities including approximately 40 percent in mortgage-backed securities, 35 percent in corporate bonds and 25 percent in U.S. Treasury and other. Approximately 39 percent of the other CCTs at December 31, 2010 are invested in Russell 1000 Fund large cap index funds. Investments in fixed-income securities can be redeemed daily.

(c)
Multi-strategy hedge funds The objective of the multi-strategy hedge funds is to diversify risks and reduce volatility. At December 31, 2011 and 2010, investments in this class include approximately 35 percent long/short equity, 35 percent arbitrage and event investments and 30 percent in directional trading, fixed income and other. Investments in the multi-strategy hedge fund can be redeemed semi-annually with a 95-day notice.

(d)
Private equity funds The objective of the private equity funds is to achieve long-term returns through investments in a diversified portfolio of private equity limited partnerships that offer a variety of investment strategies, targeting low volatility and low correlation to traditional asset classes. As of December 31, 2011 and 2010, investments in these private equity funds include approximately 50 percent and 45 percent, respectively, in buyout private equity funds that usually invest in mature companies with established business plans, 30 percent and 35 percent, respectively, in special situations private equity and debt funds that focus on niche investment strategies and 20 percent in both years, in venture private equity funds that invest in early development or expansion of business. Investments in the private equity fund can be redeemed only with written consent from the general partner, which may or may not be granted. At December 31, 2011 and 2010, the Company had unfunded commitments of underlying funds of $5,618 and $6,012.

The following table summarizes the changes in fair value of level 3 assets for the years ended December 31:
 
 
2011
 
2010
Balance, January 1
 
$
56,775

 
$
36,473

Acquisitions
 
5,394

 
15,540

Dispositions
 
(1,536
)
 
(383
)
Realized gain, net
 
537

 
1,907

Unrealized gain, net
 
5,428

 
3,238

Balance, December 31
 
$
66,598

 
$
56,775


The following table represents the amortization amounts expected to be recognized during 2012:
 
Pension Benefits
 
Other Benefits
Amount of net prior service cost (credit)
$
258

 
$
(517
)
Amount of net loss
15,798

 
488


The Company contributed $23,318 to its pension plans, including contributions to the nonqualified plan, and $2,247 to its other postretirement benefit plan during the year ended December 31, 2011. Also, the Company expects to contribute $15,814 to its pension plans, including the nonqualified plan, and $1,940 to its other postretirement benefit plan during the year ending December 31, 2012. The following benefit payments, which reflect expected future service, are expected to be paid:
 
 
Pension Benefits
 
Other Benefits
before Medicare
Part D Subsidy
 
Other Benefits
after Medicare
Part D Subsidy
2012
 
$
23,112

 
$
1,940

 
$
1,735

2013
 
24,647

 
1,917

 
1,715

2014
 
27,716

 
1,893

 
1,694

2015
 
28,674

 
1,836

 
1,641

2016
 
30,631

 
1,785

 
1,596

2017-2021
 
185,451

 
7,785

 
6,981








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DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2011
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(dollars in thousands, except per share amounts)


Retirement Savings Plan The Company offers employee 401(k) savings plans (Savings Plans) to encourage eligible employees to save on a regular basis by payroll deductions. Effective July 1, 2003, a new enhanced benefit to the Savings Plans became effective. This enhanced benefit is in lieu of participation in the pension plan for salaried employees. The following table represents the Company's basic match percentage on participant qualified contributions up to a percentage of their compensation:
 
Employees hired prior
to July 1, 2003
 
Employees hired on
or after July 1, 2003
Effective July 1, 2003 - March 31, 2009

60% of first 3%
40% of next 3%
 
100% of first 3%
60% of next 3%
Effective April 1, 2009 - December 31, 2010
None
 
30% of first 6%
Effective January 1, 2011 - December 31, 2011
25% of first 6%
 
55% of first 6%

The Company match is determined by the Board of Directors and evaluated at least annually. Total Company match was $6,483, $1,895 and $5,077 for the years ended December 31, 2011, 2010 and 2009, respectively.

Deferred Compensation Plans The Company has deferred compensation plans that enable certain employees to defer receipt of a portion of their cash or share-based compensation and non-employee directors to defer receipt of director fees at the participants’ discretion. For deferred cash-based compensation, the Company established a rabbi trust which is recorded at fair value of the underlying securities within securities and other investments. The related deferred compensation liability is recorded at fair value within other long-term liabilities. Realized and unrealized gains and losses on marketable securities in the rabbi trust are recognized in investment income with corresponding changes in the Company’s deferred compensation obligation recorded as compensation cost within selling and administrative expense.

NOTE 13:  LEASES

The Company’s future minimum lease payments due under non-cancellable operating leases for real estate, vehicles and other equipment at December 31, 2011 are as follows:
 
 
Total
 
Real Estate
 
Equipment (a)
2012
 
$
43,192

 
$
29,766

 
$
13,426

2013
 
31,388

 
25,912

 
5,476

2014
 
24,942

 
22,237

 
2,705

2015
 
18,630

 
17,359

 
1,271

2016
 
14,404

 
13,953

 
451

Thereafter
 
11,238

 
10,998

 
240

 
 
$
143,794

 
$
120,225

 
$
23,569


(a) Leased vehicles with contractual terms of 36 to 60 months are cancellable after 12 months without penalty.
Future minimum lease payments reflect only the minimum payments during the initial 12-month non-cancellable term.

Under lease agreements that contain escalating rent provisions, lease expense is recorded on a straight-line basis over the lease term. Rental expense under all lease agreements amounted to approximately $73,801, $69,448 and $74,914 for the years ended December 31, 2011, 2010 and 2009, respectively.

NOTE 14:  GUARANTEES AND PRODUCT WARRANTIES

In 1997, industrial development revenue bonds were issued on behalf of the Company. The Company guaranteed repayment of the bonds (refer to note 11) by obtaining letters of credit. The carrying value of the bonds was $11,900 as of December 31, 2011 and 2010.

The Company provides its global operations guarantees and standby letters of credit through various financial institutions to suppliers, regulatory agencies and insurance providers. If the Company is not able to make payment, the suppliers, regulatory agencies and insurance providers may draw on the pertinent bank. At December 31, 2011, the maximum future payment obligations relative to these various guarantees totaled $71,321, of which $22,623 represented standby letters of credit to insurance providers,


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DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2011
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(dollars in thousands, except per share amounts)


and no associated liability was recorded. At December 31, 2010, the maximum future payment obligations relative to these various guarantees totaled $74,629 of which $23,202 represented standby letters of credit to insurance providers, and no associated liability was recorded.

The Company provides its customers a standard manufacturer’s warranty and records, at the time of the sale, a corresponding estimated liability for potential warranty costs. Estimated future obligations due to warranty claims are based upon historical factors such as labor rates, average repair time, travel time, number of service calls per machine and cost of replacement parts.

Changes in the Company’s warranty liability balance are illustrated in the following table:
 
2011
 
2010
Balance at January 1
$
78,313

 
$
62,673

Current period accruals (a)
49,825

 
77,490

Current period settlements
(64,783
)
 
(61,850
)
Balance at December 31
$
63,355

 
$
78,313

(a) Includes the impact of foreign exchange rate fluctuations.

NOTE 15:  COMMITMENTS AND CONTINGENCIES

At December 31, 2011, the Company had purchase commitments due within one year totaling $3,091 for materials through contract manufacturing agreements at negotiated prices. The amounts purchased under these obligations totaled $5,997 in 2011.

At December 31, 2011, the Company was a party to several lawsuits that were incurred in the normal course of business, none of which individually or in the aggregate is considered material by management in relation to the Company’s financial position or results of operations. In management’s opinion, the Company’s consolidated financial statements would not be materially affected by the outcome of those legal proceedings, commitments, or asserted claims.

In addition to the routine legal proceedings noted above the Company was a party to the lawsuits described below at December 31, 2011:

Securities and Shareholder Actions

On June 30, 2010, a shareholder filed a putative class action complaint in the United States District Court for the Northern District of Ohio alleging violations of the federal securities laws against the Company, certain current and former officers, and the Company’s independent auditors (Louisiana Municipal Police Employees Retirement System v. KPMG et al., No. 10-CV-1461). The complaint seeks unspecified compensatory damages on behalf of a class of persons who purchased the Company’s stock between June 30, 2005 and January 15, 2008 and fees and expenses related to the lawsuit. The complaint generally relates to the matters set forth in the court documents filed by the SEC in June 2010 finalizing the settlement of civil charges stemming from the investigation of the Company conducted by the Division of Enforcement of the SEC (SEC Settlement).

On October 19, 2010, an alleged shareholder of the Company filed a shareholder derivative lawsuit in the Stark County, Ohio, Court of Common Pleas, alleging claims on behalf of the Company against certain current and former officers and directors of the Company for breach of fiduciary duty, unjust enrichment and corporate waste (Levine v. Geswein et al., Case No. 2010-CV-3848). The complaint generally relates to the matters set forth in the court documents filed by the SEC in June 2010 in connection with the SEC Settlement, and asserts that the defendants are liable to the Company for alleged damages associated with the SEC investigation, settlement, and related litigation. It also asserts that alleged misstatements in the Company’s publicly issued financial statements caused the Company’s common stock to trade at artificially inflated prices between 2004 and 2006, and that defendants harmed the Company by causing it to repurchase its common stock in the open market at inflated prices during that period. The complaint seeks an award of money damages against the defendants and in favor of the Company in an unspecified amount, as well as unspecified equitable and injunctive relief and attorneys’ fees and expenses.

Management believes any possible loss or range of loss associated with the putative federal securities class action cannot be estimated. The parties to the shareholder derivative lawsuit have agreed to a settlement of that action. The settlement, which requires court approval before it will become effective, is not anticipated to have a material impact on the Company's financial position or results of operations.


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DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2011
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(dollars in thousands, except per share amounts)


Labor and Wage Actions

On May 7, 2010, a purported collective action under the Fair Labor Standards Act was filed in the United States District Court for the Northern District of Florida alleging that field service employees of the Company nationwide were not paid for the time spent logging into the Company’s computer network in the morning, for travel to their first jobs and for meal periods that were supposedly automatically deducted from the employees’ pay but, allegedly, not taken (Nichols v. Diebold, Incorporated, Case No. 3:10cv150/RV/MD). The lawsuit sought unpaid overtime, liquidated damages equal to the amount of unpaid overtime and attorneys' fees. In December 2010, the plaintiff voluntarily dismissed the lawsuit, which resulted in a tentative settlement in the amount of $9,500 subject to agreement on final settlement terms and court approval. This tentative settlement was recorded in selling and administrative expense in the fourth quarter of 2010. In July 2011, the parties agreed upon the final terms of the settlement. The case was then refiled so that court approval of the settlement could be sought, and on November 10, 2011, court approval was obtained.

Global Foreign Corrupt Practices Act (FCPA) Review

During the second quarter of 2010, while conducting due diligence in connection with a potential acquisition in Russia, the Company identified certain transactions and payments by its subsidiary in Russia (primarily during 2005 to 2008) that potentially implicate the FCPA, particularly the books and records provisions of the FCPA. As a result, the Company conducted a global internal review and collected information related to its global FCPA compliance. In the fourth quarter of 2010, the Company identified certain transactions within its Asia Pacific operation that occurred over the past several years that may also potentially implicate the FCPA. The Company continues to monitor its ongoing compliance with the FCPA.

The Company has voluntarily self-reported its findings to the SEC and the U.S. Department of Justice (DOJ) and is cooperating with these agencies in their review. The Company was previously informed that the SEC's inquiry had been converted to a formal, non-public investigation. The Company also received a subpoena for documents from the SEC and a voluntary request for documents from the DOJ in connection with the investigation. As of December 31, 2011, the Company accrued an estimated loss related to the potential outcome of this matter within miscellaneous, net expense which is not considered material to the consolidated financial statements. Because the SEC and DOJ investigations are ongoing, there can be no assurance that their review will not find evidence of additional transactions that potentially implicate the FCPA. At this time, the Company cannot predict the results of the government investigations and future resolution of these matters with the SEC and the DOJ could result in changes in management's estimates of losses, which could be material to the Company’s consolidated financial statements. Furthermore, the Company cannot estimate the amount of any potential incremental losses or range of loss.

NOTE 16:  DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES

The Company uses derivatives to mitigate the negative economic consequences associated with the fluctuations in currencies and interest rates. The Company records all derivative instruments on the balance sheet at fair value and the changes in the fair value are recognized in earnings unless specific hedge accounting criteria are met. Special accounting for qualifying hedges allows derivative gains and losses to be reflected in the statement of operations or OCI together with the hedged exposure, and requires that the Company formally document, designate and assess the effectiveness of transactions that receive hedge accounting treatment.

Gains or losses associated with ineffectiveness are reported currently in earnings. The Company does not enter into any speculative positions with regard to derivative instruments.

The Company periodically evaluates its monetary asset and liability positions denominated in foreign currencies. The impact of the Company's and the counterparties’ credit risk on the fair value of the contracts is considered as well as the ability of each party

to execute its obligations under the contract. The Company generally uses investment grade financial counterparties in these transactions and believes that the resulting credit risk under these hedging strategies is not significant.

FOREIGN EXCHANGE

Net Investment Hedges The Company has international subsidiaries with net balance sheet positions that generate cumulative translation adjustments within OCI. During 2011, the Company used derivatives to manage potential adverse changes in value of its net investments in Brazil. The Company uses the forward-to-forward method for its quarterly retrospective and prospective


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DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2011
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(dollars in thousands, except per share amounts)


assessments of hedge effectiveness. No ineffectiveness results if the notional amount of the derivative matches the portion of the net investment designated as being hedged because the Company uses derivative instruments with underlying exchange rates consistent with its functional currency and the functional currency of the hedged net investment. Changes in value that are deemed effective are accumulated in OCI until substantial liquidation of the subsidiary, when they would be reclassified to income together with the gain or loss on the entire investment . The fair value of the Company’s net investment hedge contracts was $1,768 as of December 31, 2011. The gain recognized in OCI on net investment hedge contracts was $1,768 for the year ended December 31, 2011.

Non-Designated Hedges A substantial portion of the Company’s operations and revenues are international. As a result, changes in foreign exchange rates can create substantial foreign exchange gains and losses from the revaluation of non-functional currency monetary assets and liabilities. The Company’s policy allows the use of foreign exchange forward contracts with maturities of up to 24 months to mitigate the impact of currency fluctuations on those foreign currency asset and liability balances. The Company elected not to apply hedge accounting to its foreign exchange forward contracts. Thus, spot-based gains/losses offset revaluation gains/losses within foreign exchange loss, net and forward-based gains/losses represent interest expense. The fair value of the Company’s non-designated foreign exchange forward contracts was $(1,558) and $(3,135) as of December 31, 2011 and 2010, respectively.

The following table summarizes the gain (loss) recognized on non-designated foreign exchange derivative instruments for the years ended December 31:
Income Statement Location
 
2011
 
2010
Interest expense
 
$
(7,441
)
 
$
(6,862
)
Foreign exchange gain (loss), net
 
8,016

 
11,557

 
 
$
575

 
$
4,695


INTEREST RATE

Cash Flow Hedges The Company has variable rate debt and is subject to fluctuations in interest related cash flows due to changes in market interest rates. The Company’s policy allows derivative instruments designated as cash flow hedges that fix a portion of future variable-rate interest expense. As of December 31, 2011, the Company has a pay-fixed receive-variable interest rate swap, with a notional amount totaling $25,000, to hedge against changes in the LIBOR benchmark interest rate on a portion of the Company’s LIBOR-based borrowings. Changes in value that are deemed effective are accumulated in OCI and reclassified to interest expense when the hedged interest is accrued. To the extent that it becomes probable that the Company’s variable rate borrowings will not occur, the gains or losses on the related cash flow hedges will be reclassified from OCI to interest expense. The fair value of the Company’s interest rate contracts was $(3,796) and $(3,371) as of December 31, 2011 and 2010, respectively.
In December 2005 and January 2006, the Company executed cash flow hedges by entering into receive-variable and pay-fixed interest rate swaps, with a total notional amount of $200,000, related to the senior notes issuance in March 2006. Amounts previously recorded in OCI related to the pre-issuance cash flow hedges will continue to be reclassified to income on a straight-line basis through February 2016.

The gain or loss recognized on designated cash flow hedge derivative instruments for the years ended December 31, 2011 and 2010 were not material. Gains and losses related to interest rate contracts are reclassified from accumulated OCI are recorded in interest expenses on the statement of income. The Company anticipates reclassifying $719 from other comprehensive income to interest expense within the next 12 months.













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DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2011
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(dollars in thousands, except per share amounts)


NOTE 17:  RESTRUCTURING AND OTHER CHARGES

The following table summarizes the impact of Company’s restructuring charges (benefits) on the consolidated statements of operations for the years ended December 31:
 
 
2011
 
2010
 
2009
 
 
 
 
 
 
 
Cost of sales - products
 
$
3,905

 
$
1,163

 
$
5,348

Cost of sales - services
 
10,678

 
540

 
7,488

Selling and administrative expense
 
11,607

 
3,809

 
10,276

Research, development and engineering expense
 
(8
)
 
(143
)
 
2,091

Gain on sale of real estate
 

 
(1,186
)
 

 
 
$
26,182

 
$
4,183

 
$
25,203


The following table summarizes the Company’s restructuring charges (benefits) within continuing operations by reporting segment for the years ended December 31:
 
 
2011
 
2010
 
2009
DNA
 
 
 
 
 
 
Severance
 
$
4,000

 
$
3,226

 
$
14,376

Other (1)
 
239

 
368

 
3,397

Gain on sale of real estate
 

 
(1,186
)
 

DI
 
 
 
 
 
 
Severance
 
19,284

 
1,315

 
6,815

Other (2)
 
2,659

 
460

 
615

Total
 
$
26,182

 
$
4,183

 
$
25,203


(1)
Other costs in the DNA segment for the year ended December 31, 2009 include costs to move inventory related to facility closures and consolidation of warehouse operations and distribution centers.
(2)
Other costs in the DI segment for the year ended December 31, 2011 include legal fees, accelerated depreciation and lease termination fees.

Restructuring charges of $19,450 for the year ended December 31, 2011 related to the Company’s plan for the EMEA reorganization, which realigns resources and further leverages the existing shared services center. As of December 31, 2011, the Company anticipates additional restructuring costs in the range of $4,000 to $6,000 to be incurred in 2012 related to its EMEA restructuring plan. As management concludes on certain aspects of the EMEA restructuring plan, the anticipated future costs related to this plan are subject to change.

Restructuring charges of $1,057, $4,059 and $17,232 for the years ended December 31, 2011, 2010 and 2009, respectively, related to reductions in the Company’s global workforce, including realignment of the organization and resources to better support opportunities in emerging growth markets and consolidation of certain international facilities in efforts to optimize overall operational performance. Company does not expect any material remaining costs related to this workforce reduction.
 
Restructuring charges (benefits) of $826, $(146) and $4,440 for the years ended December 31, 2011, 2010 and 2009, respectively, related to the Company’s strategic global manufacturing realignment plans.

Other restructuring charges were $4,849, $270 and $3,531 for the years ended December 31, 2011, 2010 and 2009, respectively. Other restructuring charges for 2011 related primarily to realignment in North American operations and other restructuring charges in 2009 primarily related to employee severance costs in connection with the Company’s sale of certain assets and liabilities in Argentina.







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DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2011
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(dollars in thousands, except per share amounts)


The following table summarizes the Company’s cumulative total restructuring costs for the significant plans:
 
 
EMEA
Reorganization
 
Global Workforce Reductions
 
Global Manufacturing Realignment
Costs incurred to date:
 
 
 
 
 
 
DNA
 
$

 
$
21,494

 
$
11,579

DI
 
19,450

 
21,452

 
25,890

Total costs incurred to date
 
$
19,450

 
$
42,946

 
$
37,469


The following table summarizes the Company’s restructuring accrual balances and related activity:
Balance at January 1, 2009
$
17,024

Liabilities incurred
25,203

Liabilities paid/settled
(20,310
)
Balance at December 31, 2009
$
21,917

Liabilities incurred
5,369

Liabilities paid/settled
(23,946
)
Balance at December 31, 2010
$
3,340

Liabilities incurred
26,182

Liabilities paid/settled
(19,386
)
Balance at December 31, 2011
$
10,136


Other Charges Other charges and expense reimbursements consist of items that the Company has determined are non-routine in nature and are not expected to recur in future operations. Net non-routine expenses of $14,981, $16,234 and $15,144 impacted the years ended December 31, 2011, 2010 and 2009, respectively. Net non-routine expenses for 2011 consisted primarily of legal and compliance costs related to the FCPA investigation and were recorded in selling and administrative expense and miscellaneous, net. Net non-routine expenses for 2010 consisted primarily of a settlement and legal fees related to a previously disclosed employment class-action lawsuit as well as legal and compliance costs related to the FCPA investigation. In June 2010, the SEC finalized the settlement of civil charges stemming from the SEC and U.S. Department of Justice investigations (government investigations). The Company had previously reached an agreement in principle in 2009 with the staff of the SEC and the Company accrued the $25,000 penalty in the first quarter of 2009, which was paid in June 2010. Net non-routine expenses in 2009 consisted of $1,467 in legal and other consultation fees recorded in selling and administrative expense related to the government investigations and the $25,000 penalty, recorded in miscellaneous, net. In addition, in 2009 selling and administrative expense was offset by $11,323 of non-routine income, primarily related to reimbursements from the Company’s director and officer insurance carriers related to legal and other expenses incurred as part of the government investigations.

NOTE 18:  FAIR VALUE OF ASSETS AND LIABILITIES

The Company measures its financial assets and liabilities using one or more of the following three valuation techniques:

Market approach — Prices and other relevant information generated by market transactions involving identical or comparable assets or liabilities.

Cost approach — Amount that would be required to replace the service capacity of an asset (replacement cost).

Income approach — Techniques to convert future amounts to a single present amount based upon market expectations.

The hierarchy that prioritizes the inputs to valuation techniques used to measure fair value is divided into three levels:

Level 1 — Unadjusted quoted prices in active markets for identical assets or liabilities.

Level 2 — Unadjusted quoted prices in active markets for similar assets or liabilities, unadjusted quoted prices for identical or similar assets or liabilities in markets that are not active or inputs, other than quoted prices in active markets, that are observable either directly or indirectly.

Level 3 — Unobservable inputs for which there is little or no market data.



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DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2011
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(dollars in thousands, except per share amounts)


Summary of Assets and Liabilities Recorded at Fair Market Value

Refer to note 12 for assets held in the Company’s defined pension plans, which are measured at fair value. Assets and liabilities subject to fair value measurement are as follows:
 
 
December 31, 2011
 
December 31, 2010
 
 
 
 
Fair Value Measurements Using
 
 
 
Fair Value Measurements Using
 
 
Fair Value
 
Level 1
 
Level 2
 
Level 3
 
Fair Value
 
Level 1
 
Level 2
 
Level 3
Assets
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Short-term investments:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Certificates of deposit
 
$
269,033

 
$
269,033

 
$

 
$

 
$
221,706

 
$
221,706

 
$

 
$

U.S. dollar indexed bond funds
 
17,820

 

 
17,820

 

 
51,417

 

 
51,417

 

Assets held in a rabbi trust
 
7,170

 
7,170

 

 

 
8,163

 
8,163

 

 

Foreign exchange forward contracts
 
2,193

 

 
2,193

 

 
925

 

 
925

 

Contingent consideration on sale of business
 

 

 

 

 
2,030

 

 

 
2,030

Total
 
$
296,216

 
$
276,203

 
$
20,013

 
$

 
$
284,241

 
$
229,869

 
$
52,342

 
$
2,030

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Liabilities
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Deferred compensation
 
$
7,170

 
$
7,170

 
$

 
$

 
$
8,163

 
$
8,163

 
$

 
$

Foreign exchange forward contracts
 
1,983

 

 
1,983

 

 
4,060

 

 
4,060

 

Interest rate swaps
 
3,796

 

 
3,796

 

 
3,371

 

 
3,371

 

Total
 
$
12,949

 
$
7,170

 
$
5,779

 
$

 
$
15,594

 
$
8,163

 
$
7,431

 
$


Short-Term Investments The Company has investments in certificates of deposit that are recorded at cost, which approximates fair value. Additionally, the Company has investments in U.S. dollar indexed bond funds that are classified as available-for-sale and stated at fair value. U.S. dollar indexed bond funds are reported at net asset value, which is the practical expedient for fair value as determined by banks where funds are held.

Assets Held in a Rabbi Trust / Deferred Compensation The fair value of the assets held in a rabbi trust (refer to notes 5 and 12) is derived from investments in a mix of money market, fixed income and equity funds managed by Vanguard. The related deferred compensation liability is recorded at fair value.

Foreign Exchange Forward Contracts A substantial portion of the Company’s operations and revenues are international. As a result, changes in foreign exchange rates can create substantial foreign exchange gains and losses from the revaluation of non-functional currency monetary assets and liabilities. The foreign exchange contracts are valued using the market approach based on observable market transactions of forward rates.

Interest Rate Swaps The Company has variable rate debt and is subject to fluctuations in interest related cash flows due to changes in market interest rates. The Company’s policy allows it to periodically enter into derivative instruments designated as cash flow hedges to fix some portion of future variable rate based interest expense. The Company executed two pay-fixed receive-variable interest rate swaps to hedge against changes in the LIBOR benchmark interest rate on a portion of the Company’s LIBOR-based borrowings. In October 2010, one of the two interest rate hedges expired. The fair value of the swap is determined using the income approach and is calculated based on LIBOR rates at the reporting date.

Contingent Consideration on Sale of Business The Company’s September 2009 sale of its U.S. elections systems business included contingent consideration related to 70 percent of any cash collected over a five-year period on the accounts receivable balance of the sold business as of August 31, 2009. The fair value of the contingent consideration was determined based on historic collections on the accounts receivable as well as the probability of future anticipated collections (level 3 inputs) and was recorded at the net present value of the future anticipated cash flows.


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DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2011
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(dollars in thousands, except per share amounts)


The following table summarizes the changes in fair value of the Company’s level 3 assets:
 
 
2011
 
2010
Balance, January 1
 
$
2,030

 
$
2,386

Cash collections
 
(2,520
)
 
(1,815
)
Fair value adjustments
 
490

 
1,459

Balance, December 31
 
$

 
$
2,030


Summary of Assets and Liabilities Recorded at Carrying Value

The fair value of the Company’s cash and cash equivalents, trade receivables and accounts payable, approximates the carrying value due to the relative short maturity of these instruments. The fair value and carrying value of the Company’s debt instruments are summarized as follows:
 
 
December 31, 2011
December 31, 2010
 
 
Fair Value
 
Carrying Value
 
Fair Value
 
Carrying Value
 Notes payable
 
$
21,722

 
$
21,722

 
$
15,038

 
$
15,038

 Long-term debt
 
612,551

 
606,154

 
565,499

 
550,368

Total debt instruments
 
$
634,273

 
$
627,876

 
$
580,537

 
$
565,406


The fair value of the Company’s industrial development revenue bonds are measured using unadjusted quoted prices in active markets for identical assets categorized as Level 1 inputs. The fair value of the Company’s current notes payable and credit facility debt instruments approximates the carrying value due to the relative short maturity of the revolving borrowings under these instruments. The fair value of the Company’s long-term senior notes was estimated using market observable inputs for the Company’s comparable peers with public debt, including quoted prices in active markets, market indices and interest rate measurements, which are considered Level 2 inputs.

NOTE 19:  SEGMENT INFORMATION

The Company manages its businesses on a geographic basis and reports the following two segments: DNA and DI. The Company’s chief operating decision maker regularly assesses information relating to these segments to make decisions, including the allocation of resources. Management evaluates the performance of the segments based on revenue and operating profit.

The DNA segment sells and services financial and retail systems in the United States and Canada. The DI segment sells and services financial and retail systems over the remainder of the globe as well as voting and lottery solutions in Brazil. Each segment buys the goods it sells from the Company’s manufacturing plants or through external suppliers. Each year, intercompany pricing is agreed upon which drives operating profit contribution.

The reconciliation between segment information and the consolidated financial statements is disclosed. Revenue summaries by geographic area and product and service solutions are also disclosed. Certain information not routinely used in the management of the DNA and DI segments, information not allocated back to the segments or information that is impractical to report is not shown. Items not allocated are as follows: investment income; interest expense; equity in the net income of investees accounted for by the equity method; miscellaneous, net; foreign exchange gains and losses; income tax expense or benefit; and discontinued operations.











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DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2011
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(dollars in thousands, except per share amounts)


The following table represents information regarding the Company’s segment information for the years ended December 31:

SEGMENT INFORMATION BY CHANNEL
 
2011
 
2010
 
2009
DNA
 
 
 
 
 
Customer revenues
$
1,405,018

 
$
1,320,581

 
$
1,382,461

Intersegment revenues
73,399

 
93,600

 
58,442

Operating profit
128,151

 
81,444

 
77,109

Capital expenditures
23,131

 
33,043

 
28,900

Depreciation
27,495

 
27,177

 
27,359

Property, plant and equipment, at cost
461,452

 
460,429

 
445,749

Total assets
1,018,907

 
1,016,138

 
1,082,529

 
 
 
 
 
 
DI
 
 
 
 
 
Customer revenues
1,430,830

 
1,503,212

 
1,335,831

Intersegment revenues
63,318

 
44,445

 
17,617

Operating profit (loss)
27,443

 
(83,246
)
 
73,483

Capital expenditures
31,622

 
18,255

 
15,387

Depreciation
23,054

 
24,248

 
22,726

Property, plant and equipment, at cost
180,804

 
185,806

 
167,628

Total assets
1,498,536

 
1,503,652

 
1,472,336

 
 
 
 
 
 
TOTAL
 
 
 
 
 
Customer revenues
2,835,848

 
2,823,793

 
2,718,292

Intersegment revenues
136,717

 
138,045

 
76,059

Operating profit (loss)
155,594

 
(1,802
)
 
150,592

Capital expenditures
54,753

 
51,298

 
44,287

Depreciation
50,549

 
51,425

 
50,085

Property, plant and equipment, at cost
642,256

 
646,235

 
613,377

Total assets
2,517,443

 
2,519,790

 
2,554,865






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DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2011
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(dollars in thousands, except per share amounts)


The following table represents information regarding the Company’s revenue by geographic region and by product and service solution for the years ended December 31:
 
2011
 
2010
 
2009
Revenue summary by geography
 
 
 
 
 
Diebold North America
$
1,405,018

 
$
1,320,581

 
$
1,382,461

Diebold International:
 
 
 
 
 
Latin America including Brazil
662,805

 
770,691

 
602,549

Asia Pacific
422,491

 
380,970

 
387,119

Europe, Middle East and Africa
345,534

 
351,551

 
346,163

Total Diebold International
1,430,830

 
1,503,212

 
1,335,831

Total customer revenues
$
2,835,848

 
$
2,823,793

 
$
2,718,292

 
 
 
 
 
 
Total customer revenues
 
 
 
 
 
domestic vs. international
 
 
 
 
 
Domestic
$
1,341,167

 
$
1,262,914

 
$
1,335,160

Percentage of total revenue
47.3
%
 
44.7
%
 
49.1
%
International
1,494,681

 
1,560,879

 
1,383,132

Percentage of total revenue
52.7
%
 
55.3
%
 
50.9
%
Total customer revenues
$
2,835,848

 
$
2,823,793

 
$
2,718,292

 
 
 
 
 
 
Revenue summary
 
 
 
 
 
by product and service solution
 
 
 
 
 
Financial self-service:
 
 
 
 
 
Products
$
996,673

 
$
959,820

 
$
985,275

Services
1,140,872

 
1,086,569

 
1,083,875

Total financial self-service
2,137,545

 
2,046,389

 
2,069,150

Security:
 
 
 
 
 
Products
194,028

 
223,514

 
247,518

Services
411,474

 
406,831

 
396,071

Total security
605,502

 
630,345

 
643,589

Total financial self-service &
     security
2,743,047

 
2,676,734

 
2,712,739

Election and lottery systems:
92,801

 
147,059

 
5,553

Total customer revenues
$
2,835,848

 
$
2,823,793

 
$
2,718,292


The Company had no customers that accounted for more than 10 percent of total net sales in 2011, 2010 and 2009.

NOTE 20:  DISCONTINUED OPERATIONS

In 2009, the Company sold its U.S. election systems business, primarily consisting of its subsidiary Premier Election Solutions, Inc., for $12,147, including $5,000 of cash and contingent consideration with a fair value of $7,147, which represents 70 percent of any cash collected on the accounts receivable balance. In 2008, the Company discontinued its EMEA-based security business.









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DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2011
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(dollars in thousands, except per share amounts)


The following table summarizes the financial information for these discontinued operations for the years ended December 31:
 
 
2011
 
2010
 
2009
Total revenue
 
$

 
$
516

 
$
23,209

Income (loss) from discontinued operations
 
407

 
(2,561
)
 
(17,258
)
Loss on sale of discontinued operations
 

 

 
(50,750
)
Income tax benefit
 
116

 
2,836

 
20,932

Income (loss) from discontinued operations, net of tax
 
$
523

 
$
275

 
$
(47,076
)

During the third quarter of 2010, the Company finalized and filed its 2009 consolidated U.S. federal tax return and recorded an additional tax benefit of $2,147 included within discontinued operations.

NOTE 21:  QUARTERLY FINANCIAL INFORMATION (UNAUDITED)

The following table presents selected unaudited quarterly financial information for the years ended December 31:
 
 
First Quarter
 
Second Quarter
 
Third Quarter
 
Fourth Quarter
 
 
2011
2010
 
2011
2010
 
2011
2010
 
2011
2010
Net sales
 
$
614,157

$
618,999

 
$
662,382

$
665,180

 
$
709,322

$
748,620

 
$
849,987

$
790,994

Gross profit
 
149,404

158,010

 
169,490

178,144

 
194,386

193,894

 
222,649

189,517

Income (loss) from continuing operations
 
4,146

25,192

 
21,602

31,073

 
42,782

45,434

 
83,047

(118,657
)
(Loss) income from discontinued
     operations, net of tax
 
(11
)
(970
)
 
529

(683
)
 

2,043

 
5

(115
)
Net income (loss)
 
4,135

24,222

 
22,131

30,390

 
42,782

47,477

 
83,052

(118,772
)
Net income attributable to noncontrolling
     interests
 
1,634

298

 
1,327

659

 
1,027

1,372

 
3,297

1,240

Net income (loss) attributable to Diebold,
     Incorporated
 
$
2,501

$
23,924

 
$
20,804

$
29,731

 
$
41,755

$
46,105

 
$
79,755

$
(120,012
)
Basic earnings per share:
 
 
 
 
 
 
 
 
 
 
 
 
Income (loss) from continuing
      operations, net of tax
 
$
0.04

$
0.38

 
$
0.31

$
0.46

 
$
0.66

$
0.67

 
$
1.27

$
(1.83
)
(Loss) income from discontinued
      operations, net of tax
 

(0.02
)
 
0.01

(0.01
)
 

0.03

 


Net income (loss) attributable to Diebold,
     Incorporated
 
$
0.04

$
0.36

 
$
0.32

$
0.45

 
$
0.66

$
0.70

 
$
1.27

$
(1.83
)
Diluted earnings per share:
 
 
 
 
 
 
 
 
 
 
 
 
Income (loss) from continuing
     operations, net of tax
 
$
0.04

$
0.37

 
$
0.31

$
0.46

 
$
0.65

$
0.66

 
$
1.26

$
(1.83
)
(Loss) income from discontinued
      operations, net of tax
 

(0.01
)
 
0.01

(0.01
)
 

0.03

 


Net income (loss) attributable to Diebold,
      Incorporated
 
$
0.04

$
0.36

 
$
0.32

$
0.45

 
$
0.65

$
0.69

 
$
1.26

$
(1.83
)
Basic weighted-average shares
     outstanding
 
65,762

66,298

 
65,028

65,936

 
63,626

65,705

 
62,599

65,686

Diluted weighted-average shares
     outstanding (a)
 
66,230

66,776

 
65,482

66,636

 
64,186

66,421

 
63,300

65,686

(a)
Incremental shares of 844,000 were excluded from the computation of diluted EPS for quarter ended December 31, 2010 because their effect is anti-dilutive due to the loss from continuing operations.

Income from continuing operations for the fourth quarter 2011 was positively impacted by an approximately $28,000 valuation allowance released in Brazil (refer to note 4). Included in the third quarter 2010 income from continuing operations are out-of-period adjustments of $19,822 in China related to remediation of the Company’s material weakness relating to revenue recognition (refer to note 1). During the third quarter of 2010, the Company finalized and filed its 2009 consolidated U.S. federal tax return and recorded an additional tax benefit of $2,147 included within discontinued operations.


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ITEM 9: CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE

Not applicable.

ITEM 9A: CONTROLS AND PROCEDURES

This annual report on Form 10-K includes the certifications of our chief executive officer (CEO) and chief financial officer (CFO) required by Rule 13a-14 of the Exchange Act. See Exhibits 31.1 and 31.2. This Item 9A includes information concerning the controls and control evaluations referred to in those certifications.

(a)   DISCLOSURE CONTROLS AND PROCEDURES

Disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) promulgated under the Exchange Act) are designed to ensure that information required to be disclosed in the reports filed or submitted under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms and that such information is accumulated and communicated to management, including the CEO and CFO as appropriate, to allow timely decisions regarding required disclosures.

In connection with the preparation of this annual report on Form 10-K, Diebold’s management, under the supervision and with the participation of the CEO and CFO, conducted an evaluation of disclosure controls and procedures as of the end of the period covered by this report. Based on this evaluation, the CEO and CFO have concluded that such disclosure controls and procedures were effective as of December 31, 2011.

(b)   MANAGEMENT'S REPORT ON INTERNAL CONTROL OVER FINANCIAL REPORTING

Management, under the supervision of the CEO and CFO, is responsible for establishing and maintaining adequate internal control over financial reporting. Internal control over financial reporting, as defined in Rules 13a-15(f) and 15d-15(f) promulgated under the Exchange Act, is a process designed by, or under the supervision of, the CEO and CFO and effected by the Board of Directors, management and other personnel to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external reporting purposes in accordance with accounting principles generally accepted in the United States of America (U.S. GAAP). Internal control over financial reporting includes those policies and procedures that:

pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the Company;

provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with U.S. GAAP;

provide reasonable assurance that receipts and expenditures of the Company are being made only in accordance with appropriate authorization of management and the Board of Directors; and

provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use or disposition of the Company's assets that could have a material effect on the financial statements.

Internal control over financial reporting has inherent limitations. Internal control over financial reporting is a process that involves human diligence and compliance and is subject to lapses in judgment and breakdowns resulting from human failures. Internal control over financial reporting can also be circumvented by collusion or improper override. Because of such limitations, there is a risk that material misstatements will not be prevented or detected on a timely basis by internal control over financial reporting. However, these inherent limitations are known features of the financial reporting process. Therefore, it is possible to design into the process safeguards to reduce, though not eliminate, the risk.

A material weakness in internal control over financial reporting is defined by the Public Company Accounting Oversight Board as being a deficiency, or a combination of deficiencies, in internal control over financial reporting, such that there is a reasonable possibility that a material misstatement of the Company's annual or interim financial statements will not be prevented or detected on a timely basis.




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In connection with the preparation of this annual report on Form 10-K, management, under the supervision and with the participation of the CEO and CFO, conducted an evaluation of the effectiveness of our internal control over financial reporting as of December 31, 2011 based on the criteria established in the Committee of Sponsoring Organizations of the Treadway Commission (COSO). As a result of this evaluation, the CEO and CFO concluded that the Company maintained effective internal control over financial reporting as of December 31, 2011.

KPMG LLP, the Company's independent registered public accounting firm, has issued an auditor's report on management's assessment of the effectiveness of the Company's internal control over financial reporting as of December 31, 2011. This report is included in Item 8 of this annual report on Form 10-K.

(c)   CHANGES IN INTERNAL CONTROL OVER FINANCIAL REPORTING

During the quarter ended December 31, 2011, there have been no changes to the Company’s internal control over financial reporting that have materially affected, or are reasonably likely to materially affect, the Company’s internal control over financial reporting.

ITEM 9B: OTHER INFORMATION

None.



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PART III

ITEM 10: DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE

Information with respect to directors of the Company, including the audit committee and the designated audit committee financial experts, is included in the Company’s proxy statement for the 2012 Annual Meeting of Shareholders (2012 Annual Meeting) and is incorporated herein by reference. Information with respect to any material changes to the procedures by which security holders may recommend nominees to the Company’s board of directors is included in the Company’s proxy statement for the 2012 Annual Meeting and is incorporated herein by reference. The following table summarizes information regarding executive officers of the Company:

Name, Age, Title and Year Elected to Present Office

Other Positions Held Last Five Years
Thomas W. Swidarski — 53
President and Chief Executive Officer
Year elected: 2005
 
Bradley C. Richardson — 53
Executive Vice President and Chief Financial Officer
Year elected: 2009
2003-2009; Executive Vice President, Corporate Strategy and Chief Financial Officer, Modine Manufacturing Company (auto, heavy-duty parts and specialty heating and air conditioning manufacturer)
Charles E. Ducey, Jr. — 56
  Executive Vice President, North America Operations
  Year elected: 2009
2006-2009: Senior Vice President, Global Development and Services
George S. Mayes, Jr. — 53
Executive Vice President, Global Operations
Year elected: 2008
2006-2008: Senior Vice President, Supply Chain Management
Frank A. Natoli — 47
Executive Vice President, Chief Innovation Officer
Year elected: 2012
2010-2011: Vice President, Chief Technology Officer; 2009-2010: Vice President, Global Engineering and Reliability; Chief Technology Officer, 2008-2009:  Vice President, Operational Excellence; July 2006-2008:  Vice President, Lean Manufacturing
D. Alex Brown — 44                                                           
 Vice President, Corporate Strategy and Development
Year elected: 2011
2005-2011: Partner, Marakon Associates (management consulting)
Christopher A. Chapman — 37                                                            
 Vice President, Global Finance
Year elected: 2011
2004- Feb 2010:  Vice President, Controller, International Operations
Chad F. Hesse — 39
Vice President, General Counsel and Secretary
  Year elected: 2011
Jan 2011-Nov 2011:  Vice President, Interim General Counsel and Secretary; 2008-Jan 2011: Senior Corporate Counsel and Secretary; 2004-2008: Corporate Counsel and Assistant Secretary


M. Scott Hunter — 50
Vice President, Treasurer and Chief Tax Officer
  Year elected: 2011
2006 - May 2011: Vice President, Chief Tax Officer
John D. Kristoff — 44
Vice President, Chief Communications Officer
  Year elected: 2006
 
Miguel A. Mateo — 60
Vice President, Latin America Division
  Year elected: 2004
 
Leslie A. Pierce — 48
Vice President and Corporate Controller
Year elected: 2007

Mar-Nov 2009: Vice President, Interim Chief Financial Officer and Corporate Controller; 2006-2007: Vice President, Accounting, Compliance and External Reporting
Sheila M. Rutt — 43
Vice President, Chief Human Resources Officer
Year elected: 2005
 
There is no family relationship, either by blood, marriage or adoption, between any of the executive officers of the Company.


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CODE OF ETHICS

All of the directors, executive officers and employees of the Company are required to comply with certain policies and protocols concerning business ethics and conduct, which we refer to as our Business Ethics Policy. The Business Ethics Policy applies not only to the Company, but also to all of those domestic and international companies in which the Company owns or controls a majority interest. The Business Ethics Policy describes certain responsibilities that the directors, executive officers and employees have to the Company, to each other and to the Company’s global partners and communities including, but not limited to, compliance with laws, conflicts of interest, intellectual property and the protection of confidential information. The Business Ethics Policy is available on the Company’s web site at www.diebold.com or by written request to the Corporate Secretary.

SECTION 16(a) BENEFICIAL OWNERSHIP REPORTING COMPLIANCE

Information with respect to Section 16(a) Beneficial Ownership Reporting Compliance is included in the Company’s proxy statement for the 2012 Annual Meeting and is incorporated herein by reference.

ITEM 11: EXECUTIVE COMPENSATION

Information with respect to executive officer and director’s compensation is included in the Company’s proxy statement for the 2012 Annual Meeting and is incorporated herein by reference. Information with respect to compensation committee interlocks and insider participation and the compensation committee report is included in the Company’s proxy statement for the 2012 Annual Meeting and is incorporated herein by reference.

ITEM 12: SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDER MATTERS

Information with respect to security ownership of certain beneficial owners and management is included in the Company’s proxy statement for the 2012 Annual Meeting and is incorporated herein by reference.

Equity Compensation Plan Information
Plan Category
 
Number of securities to be issued upon exercise of outstanding options, warrants and rights (a)
 
Weighted-average exercise price of outstanding options, warrants and rights (b)
 
Number of securities remaining available for future issuance under equity compensation plans (excluding securities reflected in column (a)) (c)
Equity compensation plans approved by
     security holders:
 
 
 
 
 
 
Stock options
 
3,201,466

 
$
36.70

 
 N/A

Restricted stock units
 
716,896

 
N/A

 
 N/A

Performance shares
 
727,351

 
N/A

 
 N/A

Non-employee director deferred
     shares
 
114,300

 
N/A

 
 N/A

Deferred compensation
 
68,320

 
N/A

 
N/A

Total equity compensation plans
      approved by security holders
 
4,828,333

 
$
36.70

 
3,045,311

 
 
 
 
 
 
 
Equity compensation plans not
     approved by security holders:
 
 
 
 
 
 
Warrants
 
34,789

 
$
46.00

 
 N/A

Total equity compensation plans not
     approved by security holders
 
34,789

 
$
46.00

 
 N/A

 
 
 
 
 
 
 
Total
 
4,863,122

 
$
36.80

 
3,045,311

 
 
 
 
 
 
 
In column (b), the weighted-avereage exercise price is only applicable to stock options. In column (c), the number of securities remaining available for future issuance for stock options, restricted stock units, performance shares and non-employee director deferred shares is approved in total and not individually.


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ITEM 13: CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE

Information with respect to certain relationships and related transactions and director independence is included in the Company’s proxy statement for the 2012 Annual Meeting and is incorporated herein by reference.

ITEM 14: PRINCIPAL ACCOUNTANT FEES AND SERVICES

Information with respect to principal accountant fees and services is included in the Company’s proxy statement for the 2012 Annual Meeting and is incorporated herein by reference.

PART IV

ITEM 15: EXHIBITS AND FINANCIAL STATEMENT SCHEDULES

(a) 1. Documents filed as a part of this annual report on Form 10-K.
•  Consolidated Balance Sheets at December 31, 2011 and 2010
•  Consolidated Statements of Operations for the Years Ended December 31, 2011, 2010 and 2009
•  Consolidated Statements of Equity for the Years Ended December 31, 2011, 2010 and 2009
•  Consolidated Statements of Cash Flows for the Years Ended December 31, 2011, 2010 and 2009
•  Notes to Consolidated Financial Statements
•  Reports of Independent Registered Public Accounting Firm
(a) 2. Financial statement schedule
The following schedule is included in this Part IV, and is found in this annual report on Form 10-K:
•  Valuation and Qualifying Accounts
All other schedules are omitted, as the required information is inapplicable or the information is presented in the Consolidated Financial Statements or related notes.
(a)  3. Exhibits
3.1(i)
Amended and Restated Articles of Incorporation of Diebold, Incorporated — incorporated by reference to Exhibit 3.1(i) to Registrant’s Annual Report on Form 10-K for the year ended December 31, 1994 (Commission File No. 1-4879)
3.1(ii)
Amended and Restated Code of Regulations — incorporated by reference to Exhibit 3.1(ii) to Registrant’s Quarterly Report on Form 10-Q for the quarter ended March 31, 2007 (Commission File No. 1-4879)
3.2
Certificate of Amendment by Shareholders to Amended Articles of Incorporation of Diebold, Incorporated — incorporated by reference to Exhibit 3.2 to Registrant’s Form 10-Q for the quarter ended March 31, 1996 (Commission File No. 1-4879)
3.3
Certificate of Amendment to Amended Articles of Incorporation of Diebold, Incorporated — incorporated by reference to Exhibit 3.3 to Registrant’s Form 10-K for the year ended December 31, 1998 (Commission File No. 1-4879)
*10.1
Form of Amended and Restated Employment Agreement — incorporated by reference to Exhibit 10.1 to Registrant’s Form 10-K for the year ended December 31, 2008 (Commission File No. 1-4879)
*10.5(i)
Supplemental Employee Retirement Plan I as amended and restated January 1, 2008 — incorporated by reference to Exhibit 10.5(i) to Registrant’s Form 10-K for the year ended December 31, 2008 (Commission File No. 1-4879)
*10.5(ii)
Supplemental Employee Retirement Plan II as amended and restated July 1, 2002 — incorporated by reference to Exhibit 10.5(ii) to Registrant’s Form 10-Q for the quarter ended September 30, 2002 (Commission File No. 1-4879)
*10.5(iii)
Pension Restoration Supplemental Executive Retirement Plan — incorporated by reference to Exhibit 10.5(iii) to Registrant’s Form 10-K for the year ended December 31, 2008 (Commission File No. 1-4879)
*10.5(iv)
Pension Supplemental Executive Retirement Plan — incorporated by reference to Exhibit 10.5(iv) to Registrant’s Form 10-K for the year ended December 31, 2008 (Commission File No. 1-4879)
*10.5(v)
401(k) Restoration Supplemental Executive Retirement Plan — incorporated by reference to Exhibit 10.5(v) to Registrant’s Form 10-K for the year ended December 31, 2008 (Commission File No. 1-4879)
*10.5(vi)
401(k) Supplemental Executive Retirement Plan — incorporated by reference to Exhibit 10.5(vi) to Registrant’s Form 10-K for the year ended December 31, 2008 (Commission File No. 1-4879)
*10.7(i)
1985 Deferred Compensation Plan for Directors of Diebold, Incorporated — incorporated by reference to Exhibit 10.7 to Registrant’s Annual Report on Form 10-K for the year ended December 31, 1992 (Commission File No. 1-4879)


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*10.7(ii)
Amendment No. 1 to the Amended and Restated 1985 Deferred Compensation Plan for Directors of Diebold, Incorporated — incorporated by reference to Exhibit 10.7 (ii) to Registrant’s Form 10-Q for the quarter ended March 31, 1998 (Commission File No. 1-4879)
*10.7(iii)
Amendment No. 2 to the Amended and Restated 1985 Deferred Compensation Plan for Directors of Diebold, Incorporated — incorporated by reference to Exhibit 10.7 (ii) to Registrant’s Form 10-Q for the quarter ended March 31, 2003 (Commission File No. 1-4879)
*10.7(iv)
Deferred Compensation Plan No. 2 for Directors of Diebold, Incorporated — incorporated by reference to Exhibit 10.7(iv) to Registrant’s Form 10-K for the year ended December 31, 2008 (Commission File No. 1-4879)
*10.8(i)
1991 Equity and Performance Incentive Plan as Amended and Restated as of February 7, 2001 — incorporated by reference to Exhibit 4(a) to Form S-8 Registration Statement No. 333-60578
*10.8(ii)
Amendment No. 1 to the 1991 Equity and Performance Incentive Plan as Amended and Restated as of February 7, 2001 — incorporated by reference to Exhibit 10.8 (ii) to Registrant’s Form 10-Q for the quarter ended March 31, 2004 (Commission File No. 1-4879)
*10.8(iii)
Amendment No. 2 to the 1991 Equity and Performance Incentive Plan as Amended and Restated as of February 7, 2001 — incorporated by reference to Exhibit 10.8 (iii) to Registrant’s Form 10-Q for the quarter ended March 31, 2004 (Commission File No. 1-4879)
*10.8(iv)
Amendment No. 3 to the 1991 Equity and Performance Incentive Plan as Amended and Restated as of February 7, 2001 — incorporated by reference to Exhibit 10.8 (iv) to Registrant’s Form 10-Q for the quarter ended June 30, 2004 (Commission File No. 1-4879)
*10.8(v)
Amended and Restated 1991 Equity and Performance Incentive Plan as Amended and Restated as of April 13, 2009 — incorporated by reference to Exhibit 10.1 to Registrant’s Form 8-K filed on April 29, 2009 (Commission File No. 1-4879)
*10.9
Long-Term Executive Incentive Plan — incorporated by reference to Exhibit 10.9 to Registrant’s Annual Report on Form 10-K for the year ended December 31, 1993 (Commission File No. 1-4879)
*10.10
Deferred Incentive Compensation Plan No. 2 — incorporated by reference to Exhibit 10.10 to Registrant’s Form 10-K for the year ended December 31, 2008 (Commission File No. 1-4879)
*10.11
Annual Incentive Plan — incorporated by reference to Exhibit 10.11 to Registrant’s Annual Report on Form 10-K for the year ended December 31, 2000 (Commission File No. 1-4879)
*10.13(i)
Forms of Deferred Compensation Agreement and Amendment No. 1 to Deferred Compensation Agreement — incorporated by reference to Exhibit 10.13 to Registrant’s Annual Report on Form 10-K for the year ended December 31, 1996 (Commission File No. 1-4879)
*10.13(ii)
Section 162(m) Deferred Compensation Agreement (as amended and restated January 29, 1998) — incorporated by reference to Exhibit 10.13 (ii) to Registrant’s Form 10-Q for the quarter ended March 31, 1998 (Commission File No. 1-4879)
*10.14
Deferral of Stock Option Gains Plan — incorporated by reference to Exhibit 10.14 to the Registrant’s Annual Report on Form 10-K for the year ended December 31, 1998 (Commission File No. 1-4879)
10.17
Credit Agreement, dated as of June 30, 2011, by and among Diebold, Incorporated, the Subsidiary Borrowers (as defined therein) party thereto, JPMorgan Chase Bank, N.A., as administrative agent and a lender, and the other lender party thereto — incorporated by reference to Exhibit 10.1 to the Registrant’s Form 8-K filed on July 6, 2011 (Commission File No. 1-4879)

10.20(i)
Transfer and Administration Agreement, dated as of March 30, 2001 by and among DCC Funding LLC, Diebold Credit Corporation, Diebold, Incorporated, Receivables Capital Corporation and Bank of America, National Association and the financial institutions from time to time parties thereto — incorporated by reference to Exhibit 10.20(i) to Registrant’s Form 10-Q for the quarter ended March 31, 2001 (Commission File No. 1-4879)
10.20(ii)
Amendment No. 1 to the Transfer and Administration Agreement, dated as of May 2001, by and among DCC Funding LLC, Diebold Credit Corporation, Diebold, Incorporated, Receivables Capital Corporation and Bank of America, National Association and the financial institutions from time to time parties thereto — incorporated by reference to Exhibit 10.20 (ii) to Registrant’s Form 10-Q for the quarter ended March, 31, 2001 (Commission File No. 1-4879)
*10.22
Form of Non-Qualified Stock Option Agreement — incorporated by reference to Exhibit 10.1 to Registrant’s Form 8-K filed on September 21, 2009 (Commission File No. 1-4879)
*10.23
Form of Restricted Share Agreement — incorporated by reference to Exhibit 10.2 to Registrant’s Form 8-K filed on September 21, 2009 (Commission File No. 1-4879)
*10.24
Form of RSU Agreement — incorporated by reference to Exhibit 10.3 to Registrant’s Form 8-K filed on September 21, 2009 (Commission File No. 1-4879)
*10.25
Form of Performance Share Agreement — incorporated by reference to Exhibit 10.4 to Registrant’s Form 8-K filed on September 21, 2009 (Commission File No. 1-4879)
*10.26
Diebold, Incorporated Annual Cash Bonus Plan — incorporated by reference to Exhibit A to Registrant’s Proxy Statement on Schedule 14A filed on March 16, 2010 (Commission File No. 1-4879)
10.27
Form of Note Purchase Agreement — incorporated by reference to Exhibit 10.1 to Registrant’s Form 8-K filed on March 8, 2006 (Commission File No. 1-4879)
*10.28
Amended and Restated Employment Agreement between Diebold, Incorporated and Thomas W. Swidarski, as amended as of December 29, 2008 — incorporated by reference to Exhibit 10.28 to Registrant’s Form 10-K for the year ended December 31, 2008 (Commission File No. 1-4879)
*10.29
Amended and Restated Employment [Change in Control] Agreement between Diebold, Incorporated and Thomas W. Swidarski, as amended as of December 29, 2008 — incorporated by reference to Exhibit 10.29 to Registrant’s Form 10-K for the year ended December 31, 2008 (Commission File No. 1-4879)


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Table of Contents

*10.30
Form of Deferred Shares Agreement — incorporated by reference to Exhibit 10.5 to Registrant’s Form 8-K filed on September 21, 2009 (Commission File No. 1-4879)
21.1
Subsidiaries of the Registrant as of December 31, 2011
23.1
Consent of Independent Registered Public Accounting Firm
24.1
Power of Attorney
31.1
Certification of Chief Executive Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
31.2
Certification of Chief Financial Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
32.1
Certification of Principal Executive Officer Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, 18 U.S.C. Section 1350
32.2
Certification of Principal Financial Officer Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, 18 U.S.C. Section 1350
**101.INS
XBRL Instance Document
**101.SCH
XBRL Taxonomy Extension Schema Document
**101.CAL
XBRL Taxonomy Extension Calculation Linkbase Document
**101.DEF
XBRL Taxonomy Extension Definition Linkbase Document
**101.LAB
XBRL Taxonomy Extension Label Linkbase Document
**101.PRE
XBRL Taxonomy Extension Presentation Linkbase Document
*
Reflects management contract or other compensatory arrangement required to be filed as an exhibit pursuant to Item 15(b) of this annual report.
**
XBRL (Extensible Business Reporting Language) information is furnished and not filed or a part of a registration statement or prospectus for purposes of sections 11 or 12 of the Securities Act of 1933, is deemed not filed for purposes of section 18 of the Securities Exchange Act of 1934, and otherwise is not subject to liability under these sections.
 
 
(b)
Refer to page 87 of this annual report on Form 10-K for an index of exhibits, which is incorporated herein by reference.



84

Table of Contents

SIGNATURES

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

DIEBOLD, INCORPORATED

Date: February 17, 2012

By:  /s/  Thomas W. Swidarski        
Thomas W. Swidarski
President and Chief Executive Officer

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the Registrant and in the capacities and on the dates indicated.

Signature
Title
Date
 
 
 
/s/ Thomas W. Swidarski    

President, Chief Executive Officer and Director
(Principal Executive Officer)

February 17, 2012
Thomas W. Swidarski
 
 
 
 
/s/ Bradley C. Richardson    

Executive Vice President and Chief Financial Officer
(Principal Financial Officer)
February 17, 2012
Bradley C. Richardson
 
 
 
 
/s/ Leslie A. Pierce    

Vice President and Corporate Controller
(Principal Accounting Officer)
February 17, 2012
Leslie A. Pierce
 
 
 
 
*
Director
 
February 17, 2012
Patrick W. Allender
 
 
 
 
 
 
/s/ Bruce L. Byrnes    
Director
 
February 17, 2012
Bruce L. Byrnes
 
 
 
 
 
 
/s/  Mei-Wei Cheng    
Director
 
February 17, 2012
Mei-Wei Cheng
 
 
 
 
 
 
*        
Director
 
February 17, 2012
Phillip R. Cox
 
 
 
 
 
 
*
Director
 
February 17, 2012
Richard L. Crandall
 
 
 
 
 
 
*        
Director
 
February 17, 2012
Gale S. Fitzgerald
 
 
 
 
 
 
/s/ Phillip B. Lassiter    
Director
 
February 17, 2012
Phillip B. Lassiter
 
 
 
 
 
 
*        
Director
February 17, 2012
John N. Lauer
 
 
 
 
 
/s/ Henry D.G. Wallace    
Director
 
February 17, 2012
Henry D.G. Wallace
 
 
 
 
 
 
/s/ Alan J. Weber    
Director
 
February 17, 2012
Alan J. Weber
 
 
 
 
*
The undersigned, by signing his name hereto, does sign and execute this Annual Report on Form 10-K pursuant to the Powers of Attorney executed by the above-named officers and directors of the Registrant and filed with the Securities and Exchange Commission on behalf of such officers and directors.

Date: February 17, 2012
*By:  /s/  Bradley C. Richardson            
Bradley C. Richardson
Attorney-in-Fact


85

Table of Contents


DIEBOLD, INCORPORATED AND SUBSIDIARIES
SCHEDULE II — VALUATION AND QUALIFYING ACCOUNTS
YEARS ENDED DECEMBER 31, 2011, 2010 AND 2009
(in thousands)

 
Balance at beginning of year
Additions
Deductions
Balance at end of year
Year ended December 31, 2011
 
 
 
 
Allowance for doubtful accounts
$
24,868

10,928

13,668

$
22,128

 
 
 
 
 
Year ended December 31, 2010
 
 
 
 
Allowance for doubtful accounts
$
26,648

13,849

15,629

$
24,868

 
 
 
 
 
Year ended December 31, 2009
 
 
 
 
Allowance for doubtful accounts
$
25,060

16,727

15,139

$
26,648











































86

Table of Contents

EXHIBIT INDEX

EXHIBIT NO.
DOCUMENT DESCRIPTION
21.1
Significant Subsidiaries of the Registrant
23.1
Consent of Independent Registered Public Accounting Firm
24.1
 Power of Attorney
31.1
Certification of Chief Executive Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
31.2
Certification of Chief Financial Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
32.1
Certification of Chief Executive Officer Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, 18 U.S.C. Section 1350
32.2
Certification of Chief Financial Officer Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, 18 U.S.C. Section 1350
*101.INS
XBRL Instance Document
*101.SCH
XBRL Taxonomy Extension Schema Document
*101.CAL
XBRL Taxonomy Extension Calculation Linkbase Document
*101.DEF
XBRL Taxonomy Extension Definition Linkbase Document
*101.LAB
XBRL Taxonomy Extension Label Linkbase Document
*101.PRE
XBRL Taxonomy Extension Presentation Linkbase Document
*
XBRL (Extensible Business Reporting Language) information is furnished and not filed or a part of a registration statement or prospectus for purposes of sections 11 or 12 of the Securities Act of 1933, is deemed not filed for purposes of section 18 of the Securities Exchange Act of 1934, and otherwise is not subject to liability under these sections.


87