U.S. SECURITIES AND EXCHANGE COMMISSION
                             Washington, D.C. 20549

                                   FORM 10-QSB

     [ X ] QUARTERLY  REPORT  PURSUANT TO SECTION 13 OR 15(d) OF THE  SECURITIES
EXCHANGE ACT OF 1934

     For the quarterly period ended September 30, 2003

     [ ]  TRANSITION  REPORT  PURSUANT TO SECTION 13 OR 15(d) OF THE  SECURITIES
EXCHANGE ACT OF 1934

     For the transition period from       to

                           Commission File No. 0-26917

                               BUYERS UNITED, INC.
        (Exact name of small business issuer as specified in its charter)

        Delaware                                           87-0528557
        --------                                           ----------
(State or other jurisdiction of                (IRS Employer Identification No.)
incorporation or organization)

                 14870 Pony Express Road, Bluffdale, Utah 84065
                    (Address of principal executive offices)

                                 (801) 320-3300
                           (Issuer's telephone number)

      (Former name, address and fiscal year, if changed since last report)

Check  whether  the issuer  (1) has filed all  reports  required  to be filed by
Section 13 or 15(d) of the Exchange  Act during the  preceding 12 months (or for
such shorter period that the issuer was required to file such reports),  and (2)
has been subject to such filing requirements for the past 90 days. Yes [X] No []

APPLICABLE  ONLY TO  ISSUERS  INVOLVED  IN  BANKRUPTCY  PROCEEDINGS  DURING  THE
PRECEDING FIVE YEARS:

Check whether the registrant has filed all documents and reports  required to be
filed by  Sections  12,  13,  or 15(d) of the  Exchange  Act  subsequent  to the
distribution of securities under a plan confirmed by a court. Yes [ ] No [ ]

APPLICABLE ONLY TO CORPORATE ISSUERS:
State the number of shares outstanding of each of the issuer's classes of common
equity: 6,577,086 shares of common stock as of October 31, 2003.


              Transitional Small Business Format: Yes [ ] No [ X ]







                                   FORM 10-QSB
                               BUYERS UNITED, INC.

                                      INDEX

                                                                            Page
PART I.  FINANCIAL INFORMATION

         Item 1.  Financial Statements

                  Condensed Consolidated Balance Sheets as of
                  September 30, 2003 and December 31, 2002 (unaudited)         3

                  Condensed Consolidated Statements of Operations for the
                  Three Months Ended September 30, 2003 and 2002 (unaudited)   4

                  Condensed Consolidated Statements of Operations for the
                  Nine Months Ended September 30, 2003 and 2002 (unaudited)    5

                  Condensed Consolidated Statements of Cash Flows for the
                  Nine Months Ended September 30, 2003 and 2002 (unaudited)    6

                  Notes to Condensed Consolidated Financial Statements         8

         Item 2.  Management's Discussion and Analysis of Financial Condition
                  And Results of Operations                                   12

         Item 3.  Controls and Procedures                                     16


PART II. OTHER INFORMATION


         Item 2.  Changes in Securities and Use of Proceeds                   17

         Item 5.  Other Information                                           17

         Item 6.  Exhibits and Reports on Form 8-K                            18

         Signatures                                                           18

                                       2





                                           BUYERS UNITED, INC.

                           CONDENSED CONSOLIDATED BALANCE SHEETS - (Unaudited)



                                                                   September 30,           December 31,
                                                                        2003                   2002
                                                                        ----                   ----
                           ASSETS
Current assets:
                                                                                
      Cash                                                     $        1,033,659     $           994,360
      Restricted cash                                                   1,163,586                 584,002
      Accounts receivable, net                                          8,984,067               5,650,214
      Other current assets                                                235,594                 214,869
                                                               -------------------    --------------------
            Total current assets                                       11,416,906               7,443,445

Property and equipment, net                                             1,880,854                 540,578

Other assets, net
    Customer lists                                                      6,063,383               3,000,000
    Technology and patents                                                533,872                       -
    Deferred advertising costs                                            990,537               1,776,124
    Other                                                                 446,145                 384,801
                                                               -------------------    --------------------
            Total other assets                                 $        8,033,937     $         5,160,925
                                                               -------------------    --------------------
            Total assets                                       $       21,331,697     $        13,144,948
                                                               ===================    ====================

            LIABILITIES AND STOCKHOLDERS' DEFICIT
Current liabilities:

      Line of credit                                           $        2,864,664     $         1,276,252
      Notes payable and capital leases                                  6,933,348               6,099,580
      Touch America and Glyphics obligations                            1,205,400                       -
      Accounts payable                                                  9,338,222               5,700,753
      Accrued liabilities                                                 893,431                 772,347
      Accrued dividends payable on preferred stock                        237,123                 377,688
      Accrued commissions and rebates                                     656,573                 493,639
                                                               -------------------    --------------------
            Total current liabilities                                  22,128,761              14,720,259

Notes payable and capital leases                                        2,115,432               3,887,803
                                                               -------------------    --------------------

            Total liabilities                                          24,244,193              18,608,062

Stockholders' deficit:
      Preferred stock                                                         265                     242
      Common stock                                                            655                     599
      Additional paid-in capital                                       18,225,339              16,019,376
      Warrants and options outstanding                                  4,592,514               4,592,514
      Deferred consulting fees                                             (9,548)                (25,174)
      Accumulated deficit                                             (25,721,721)            (26,050,671)
                                                               -------------------    --------------------
            Total stockholders' deficit                                (2,912,496)             (5,463,114)
                                                               -------------------    --------------------

            Total liabilities and stockholders' deficit         $     21,331,697      $        13,144,948
                                                               ===================    ====================


                                         See accompanying notes

                                       3





                               BUYERS UNITED, INC.

          CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS - (Unaudited)



                                                                           Three Months Ended September 30,
                                                                       -----------------------------------------
                                                                              2003                  2002
                                                                              ----                  ----
Revenues:
                                                                                        
      Telecommunications services                                      $       16,439,065     $       8,646,946
      Other                                                                            -                  8,854
                                                                       -------------------    ------------------
            Total revenues                                                     16,439,065             8,655,800

Operating expenses:
      Costs of revenues                                                         8,849,635             4,763,227
      General and administrative                                                3,839,901             1,918,832
      Selling and promotion                                                     3,097,090             1,230,195
                                                                       -------------------    ------------------
            Total operating expenses                                           15,786,626             7,912,254
                                                                       -------------------    ------------------

            Income from operations                                                652,439               743,546

Other income (expense):
      Interest income                                                               3,689                 5,896
      Interest expense                                                           (468,890)             (431,834)
                                                                       -------------------    ------------------
            Total other expense, net                                             (465,201)             (425,938)
                                                                       -------------------    ------------------

            Net income                                                 $          187,238     $         317,608

8% Preferred dividends on Series A and B preferred stock                         (237,124)             (189,101)
                                                                       -------------------    ------------------

            Net income (loss) applicable to common stockholders        $          (49,886)    $         128,507
                                                                       ===================    ==================


Net income (loss) per common share:

            Basic                                                      $            (0.01)    $            0.02
            Diluted                                                                 (0.01)                 0.02


Weighted average common shares outstanding:
            Basic                                                               6,414,135             5,806,286
            Diluted                                                             7,372,521             5,806,286




                             See accompanying notes

                                       4





                               BUYERS UNITED, INC.

          CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS - (Unaudited)



                                                                            Nine Months Ended September 30,
                                                                        -----------------------------------------
                                                                              2003                   2002
                                                                              ----                   ----
Revenues:
                                                                                        
      Telecommunications services                                       $      48,211,821     $       20,214,927
      Other                                                                             -                 44,415
                                                                        ------------------    -------------------
            Total revenues                                                     48,211,821             20,259,342

Operating expenses:
      Costs of revenues                                                        26,106,281             10,943,056
      General and administrative                                               11,571,010              4,650,156
      Selling and promotion                                                     8,119,473              3,163,130
                                                                        ------------------    -------------------
            Total operating expenses                                           45,796,764             18,756,342
                                                                        ------------------    -------------------

            Income from operations                                              2,415,057              1,503,000

Other income (expense):
      Interest income                                                               9,090                 12,698
      Interest expense                                                         (1,460,985)            (1,120,558)
                                                                        ------------------    -------------------
            Total other expense, net                                           (1,451,895)            (1,107,860)
                                                                        ------------------    -------------------

            Net income                                                  $         963,162     $          395,140

8% Preferred dividends on Series A and B preferred stock                         (634,212)              (561,138)
                                                                        ------------------    -------------------

            Net income (loss) applicable to common stockholders         $         328,950     $         (165,998)
                                                                        ==================    ===================

Net income (loss) per common share:

            Basic                                                       $            0.05     $            (0.03)
            Diluted                                                                  0.05                  (0.03)


Weighted average common shares outstanding:
            Basic                                                               6,285,038              5,672,462
            Diluted                                                             6,330,183              5,672,462



                             See accompanying notes

                                       5





                               BUYERS UNITED, INC.

          CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS - (Unaudited)


                                                                                     Nine Months Ended September 30,
                                                                                  --------------------------------------
                                                                                        2003                 2002
                                                                                        ----                 ----
Cash flows from operating activities:
                                                                                                
      Net income                                                                  $        963,162    $         395,140
      Adjustments to reconcile net income to net cash used in
        operating activities:
            Depreciation and amortization                                                3,034,514              784,638
            Amortization included in interest expense resulting from
              issuing stock with notes                                                       5,312               23,375
            Amortization of discount on notes payable                                      340,480              151,858
            Amortization of note financing costs                                            97,598              133,587
            Amortization of deferred consulting fees                                        15,626               37,642
            Expense related to the grant of options to purchase common shares                    -               42,964
            Changes in operating assets and liabilities:
                  Accounts receivable                                                   (3,333,853)          (2,774,548)
                  Other assets                                                            (692,807)          (2,040,103)
                  Checks in excess of available cash balances                                    -             (186,866)
                  Accounts payable                                                       3,149,416            1,037,031
                  Accrued commissions and rebates                                          162,934               92,936
                  Accrued liabilities                                                      406,472              266,979
                                                                                  -----------------    -----------------

                        Net cash provided by (used in) operating activities              4,148,854           (2,035,367)
                                                                                  -----------------    -----------------

Cash flows from investing activities:
      Increase in other assets                                                             (52,125)             (88,387)
      Purchases of property and equipment                                                 (694,314)            (250,968)
                                                                                  -----------------    -----------------

                        Net cash used in investing activities                             (746,439)            (339,355)
                                                                                  -----------------    -----------------

Cash flows from financing activities:
      Restricted cash                                                                     (579,584)            (200,632)
      Net borrowings and payments under line of credit                                   1,588,412              878,376
      Borrowings under notes payable, net of debt issuance costs                         2,299,955            3,937,250
      Principal payments on notes payable and other long-term obligations               (6,656,656)          (1,249,031)
      Principal payments on capital lease obligations                                      (10,391)            (178,942)
      Repurchase of shares from stockholders with less than 100 shares                      (4,852)                   -
                                                                                  -----------------    -----------------

                        Net cash provided by (used in) financing activities             (3,363,116)           3,187,021
                                                                                  -----------------    -----------------

Net increase in cash                                                                        39,299              812,299
Cash at the beginning of the period                                                        994,360               57,100
                                                                                  -----------------    -----------------

Cash at the end of the period                                                     $      1,033,659     $        869,399
                                                                                  =================    =================



                             See accompanying notes

                                       6




                               BUYERS UNITED, INC.

          CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS - (Unaudited)





                                                                                     Nine Months Ended September 30,
                                                                                  --------------------------------------
                                                                                        2003                 2002
                                                                                        ----                 ----

Supplemental cash flow information:
                                                                                                  
      Cash paid for interest                                                      $        860,827      $        666,883


Supplemental schedule of noncash investing and financing activities:
      Issuance of common shares in payment of preferred stock dividend                     768,544               750,352
      Issuance of common shares in payment of deferred financing costs                           -                49,548
      Issuance of common shares for officer's personal guranty                              36,300                     -
      Issuance of warrants with promissory notes                                                 -               186,886
      Accrual of dividend payable on preferred stock                                       634,212               561,138
      Retire and replace note payable                                                      800,000                     -
      Increase in Touch America obligation pursuant to amended agreement                 3,264,576                     -
      Issuance of preferred stock to acquire RTIP Network assets                         1,400,738                     -
      Convert accrued interest to note payable                                             435,388                     -
      Capital expenditures financed with capital lease obligation                          100,691                     -


                             See accompanying notes

                                       7





                               BUYERS UNITED, INC.

              NOTES TO CONDENSED FINANCIAL STATEMENTS - (Unaudited)

                               September 30, 2003

1.   Basis of Presentation

     The accompanying  unaudited condensed  consolidated financial statements of
     Buyers United,  Inc. ("the Company" or "Buyers  United") have been prepared
     in accordance  with generally  accepted  accounting  principles for interim
     financial   information  and  with  the  instructions  to  Form  10-QSB  of
     Regulation  S-B.  Accordingly,  they do not include all the information and
     footnotes necessary for a comprehensive  presentation of financial position
     and results of operations.

     It  is  management's  opinion,   however,  that  all  material  adjustments
     (consisting  of  normal  recurring  accruals)  have  been  made  which  are
     necessary for a fair financial statement presentation.  The results for the
     interim period are not necessarily indicative of the results to be expected
     for the year.

     For further information, refer to the consolidated financial statements and
     footnotes  included in the  Company's  annual report on Form 10-KSB for the
     year ended December 31, 2002.


2.   Summary of Significant Accounting Policies

     Stock-Based Compensation: Employee compensation expense under stock options
     is reported using the intrinsic method. No stock-based compensation cost is
     reflected in net income (loss) applicable to common stockholders, since all
     options had an exercise  price equal to or greater than the market price of
     the  underlying  common  stock at the date of grant.  The  following  table
     illustrates  the  effects  on  net  income  (loss)   applicable  to  common
     stockholders  and earnings  (loss) per share if expense was measured  using
     the fair value  recognition  provision  of SFAS No.  123,  "Accounting  for
     Stock-Based Compensation:"




                                                               Three months               Nine months
                                                            ended September 30,        ended September 30,

                                                            2003          2002          2003         2002
                                                            ----          ----          ----         ----
   Net income (loss) applicable to common stockholders:
   ---------------------------------------------------
                                                                                      
   As reported                                            $( 49,886)   $ 128,507      $328,950    $(165,998)
   Pro forma stock-option based compensation               ( 57,567)    (187,214)     (215,376)    (561,642)
                                                          ----------   ----------     ---------   ----------
   Pro forma net income (loss) applicable to common
     stockholders                                         $(107,453)   $( 58,707)     $113,574    $(727,640)
                                                          ==========   ==========     =========   ==========

   Basic and diluted net income (loss) per common share:
   ----------------------------------------------------
   As reported:                                           $   (0.01)   $    0.02      $   0.05    $   (0.03)
   Pro forma basic and diluted net income (loss) per
     common share:                                        $   (0.02)   $   (0.01)     $   0.02    $   (0.13)


     Advertising Costs: The Company advertises its services through  traditional
     venues such as print media to the general  public.  Costs  associated  with
     these advertising efforts are expensed as incurred.

     In addition to the traditional  advertising  means noted above, the Company
     participates   in   a   direct   response    advertising    campaign   with
     LowerMyBills.com,  Inc.  (LMB), a web-based  comparison  shopping  service.
     Through this campaign,  the Company's name and the services it provides are
     displayed on LMB's web site. The Company is obligated to pay LMB a fee when
     a referred customer signs up for services with the Company.  These fees are
     capitalized  and then  amortized  over the period  during  which the future
     revenue benefits are expected to be received. The Company estimates this to
     be 24 months.

                                       8



3.   Acquisitions

     I-Link Communications, Inc.
     On  December  6,  2002,  Buyers  United  entered  into the  Asset  Purchase
     Agreement  and Software  License  Agreement  to purchase  assets of I-Link,
     Inc.,  and its  subsidiary,  I-Link  Communications,  Inc.,  and license in
     perpetuity  software  developed by I-Link for the operation of a Voice over
     Internet Protocol ("VoIP") Network.  Customer billings and related expenses
     incurred  pursuant to a related  Management  Agreement  between the parties
     have been included in Buyers  United's  results since December 6, 2002. The
     transaction  closed  effective May 1, 2003, at which time the Company began
     to recognize revenue earned and expenses incurred.

     The assets acquired include dedicated  equipment required for operating the
     VoIP Network, customers of I-Link serviced through the network, and certain
     trademarks.  In consideration for the assets and software  license,  Buyers
     United issued to I-Link  246,430  shares of Series B Convertible  Preferred
     Stock with a fair market value of $1,400,738,  assumed certain liabilities,
     and agreed to issue an  additional  53,570  shares of Series B  Convertible
     Preferred  Stock in equal  monthly  installments  over a term of 10  months
     commencing  June 1, 2003,  subject to  satisfaction  of certain  conditions
     pertaining to provisioning of one of the former I-Link  customers  acquired
     in the transaction. As the shares are issued the increase in purchase price
     associated  with the shares  will be  allocated  to Customer  Lists.  As of
     November 1, 2003,  monthly  installments  totaling  32,142 shares have been
     issued and delivered to I-Link.  Assuming the  remaining  21,428 shares are
     issued and delivered to I-Link,  Buyers United will have 837,800  shares of
     Series B Convertible  Preferred Stock outstanding.  If all of the shares of
     Series B  Preferred  Stock are  issued to I-Link  and  converted  to common
     stock,  I-Link would hold 18.6 percent of the  outstanding  common stock of
     Buyers, without giving effect to any other common stock issuances including
     the  exercise of  conversion  or purchase  rights  under other  outstanding
     shares of preferred stock, options, or warrants.

     In  connection  with  the  closing,   the  parties  together  with  Counsel
     Corporation,  an Ontario  corporation,  and Counsel  Communications  LLC, a
     Delaware limited liability company, both affiliates of I-Link, entered into
     a Reimbursement  Agreement pursuant to which Counsel  Corporation,  Counsel
     Communications,  and I-Link agreed to reimburse  Buyers United for any loss
     sustained as a result of any claims  asserted  against the assets  acquired
     from I-Link by certain  creditors of I-Link.  Out of the shares it received
     in the  transaction  I-Link  deposited in escrow  40,000 shares that may be
     applied to reimburse  any such loss.  This is in addition to 25,000  shares
     I-Link received in the transaction  that has been deposited in escrow under
     the Asset  Purchase  Agreement  to satisfy  any claims for  indemnification
     under the Asset Purchase Agreement.

     The purchase price allocation has been prepared on a preliminary basis, and
     reasonable   changes  are  expected  as  additional   information   becomes
     available.  The following  table  presents a summary of the estimated  fair
     values of the assets  acquired and  liabilities  assumed as of May 1, 2003,
     the closing date of the transaction:

              Computer and telecommunications switching equipment    $  980,410
              Customer list                                             456,197
              License on technology and patents                         595,951
                                                                     ----------
                 Total assets acquired                                2,032,558
                                                                     ----------

              Accounts payable and accrued liabilities                  481,820
              Acquisition costs                                         150,000
                                                                     ----------
                  Total liabilities assumed                             631,820
                                                                     ----------

                  Net assets acquired                                $1,400,738
                                                                     ==========

     The customer list and licensed  technology  will be amortized over a period
     of three to four years.

                                       9





   The following unaudited pro forma financial information presents results as
   if the acquisition had occurred at the beginning of the respective periods:


                                                    Three months ended           Nine months ended
                                                       September 30,               September 30,
                                                 -------------------------   --------------------------
                                                     2003          2002          2003          2002
                                                 -----------   -----------   -----------   ------------
                                                                               
   Net revenue                                   $16,439,065   $10,548,249   $48,211,821   $ 26,265,043
   Net income (loss) applicable to
     common stockholders                             (49,886)   (1,626,026)      485,620     (9,410,768)

   Basic and diluted net income (loss) per share $     (0.01)  $     (0.28)  $      0.08   $      (1.41)


     These pro forma  results have been prepared for  comparative  purposes only
     and include certain adjustments such as additional  amortization expense as
     a result of  identifiable  tangible and intangible  assets arising from the
     acquisition. The pro forma results are not necessarily indicative either of
     the  results  of  operations  that  actually  would have  resulted  had the
     acquisition been in effect at the beginning of the respective  periods,  or
     of results to be achieved in the future.

     Touch America
     On December 20, 2002,  Buyers United  entered into an agreement  with Touch
     America, Inc., a subsidiary of Touch America Holdings,  Inc., to purchase a
     substantial  number of its long distance  customers,  including the carrier
     identification code used to service those customers.  Buyers United did not
     purchase  any  accounts  receivable,  equipment,  or other  assets of Touch
     America.  Buyers United agreed to pay to Touch America  account  receivable
     balances  that predate the sale as collected by Buyers  United,  subject to
     certain  fees  payable  to Buyers  United.  Buyers  United  made an initial
     payment of $3.0 million to Touch America.  The original  purchase price was
     $6.8 million, but the parties subsequently entered into an amendment of the
     original purchase  agreement on June 6, 2003 that provided for the purchase
     of  additional  customers  from Touch  America by Buyers  and  reduced  the
     purchase  price on the initial  customer  base to $6.1  million.  Under the
     amendment  the  original  bill of sale for the  customers  was  amended and
     restated to correct certain  inaccuracies in the customers  originally sold
     to Buyers United in December  2002,  and to add new customers  purchased in
     June 2003.  The purchase  price for this  additional  customer base was 2.5
     times the long distance  service  usage of the New Customers  during August
     2003  which  aggregated  $166,576,  to be  adjusted  further  for those new
     customers  that  trafficked  after August.  As of September  30, 2003,  the
     Company  had paid a total of $5.6  million  in cash  towards  the  purchase
     price. The balance of the purchase price is payable in monthly installments
     equal to 7.2 percent of the  collection  during the preceding  month on all
     customers acquired from Touch America.

     Glyphics
     During  August of 2003,  Buyers  United  agreed to  purchase  approximately
     12,000 long distance customers or approximately $200,000 in monthly revenue
     from Glyphics  Communications,  Inc. (Glyphics).  The Company agreed to pay
     Glyphics a total of $543,558,  payable monthly based in amounts equal to 30
     percent of  revenues  collected  from the  customers  during the  preceding
     month.  In  addition,  Buyers  agreed  to  pay  Glyphics  a  monthly  sales
     commission of 5 percent until the purchase price is fully paid, after which
     Buyers will continue to pay Glyphics a 10 percent commission.

4.   Long-term Debt

     In  January  and  February  2003 the  Company  received  $500,000  from the
     issuance of  promissory  notes  payable,  $400,000 of which came from three
     Directors of the Company.  The unsecured  notes bear interest at 12 percent
     and are due in 2004 through early 2005.

     On February 28, 2003, the Company  retired its $1.1 million note payable by
     paying $250,000 in cash and issuing a new promissory note for $800,000.  In
     addition,  the Company  issued  50,000 shares of common stock in connection
     with the original  agreement.  The new note is unsecured and bears interest
     at 10 percent, payable monthly.  Principal is also payable monthly based on
     a percentage of billings  collected during each monthly billing period from
     designated customers.

                                       10



     In May and June 2003 the Company  received  $500,000  from the  issuance of
     promissory   notes   payable.   The  notes  are  secured  by  computer  and
     telecommunications  equipment,  bear interest at 12 percent, and are due in
     May and June 2006.

     In June 2003 the Company  issued $1.4 million in promissory  notes for cash
     used primarily for purchasing customers from Touch America,  Inc. (see note
     3). The notes are unsecured and bear interest at 10 percent, with principal
     and interest payable  monthly.  The principal paid each month is based on a
     percentage of billings  collected  during each monthly  billing period from
     the acquired Touch America customers.  After all principal is repaid,  note
     holders  will  continue  to receive 5 percent of such  collected  billings.
     There was a 5 percent commission paid to the sales agent in connection with
     the issuance of the notes.

     On July 5, 2003, the Company issued two 12 percent  promissory notes to one
     of its  directors  aggregating  $435,388.  This amount  represented  unpaid
     interest  accrued up to that date on virtually all of the director's  other
     promissory  notes.  In September,  the Company  repaid one of the notes for
     $86,563.  The  remaining  note  matures on July 5, 2005,  and  interest  is
     payable monthly.

     In September  2003 the Company  entered into a three-year  lease to finance
     the acquisition of new business software in the amount of $100,691. Monthly
     payments are $2,891, and the Company is accounting for the transaction as a
     capital lease.

5.   Capital Transactions

     On January 15, 2003,  the Company  issued  15,000 shares of stock to one of
     its  directors  for  providing a credit  guaranty  to one of its  wholesale
     telecommunication service providers. The fair market value of the stock was
     $36,300.

     During June 2003, the Company initiated a program to repurchase outstanding
     common  stock from  shareholders  of record  with total  holdings of 100 or
     fewer  shares.  The  offering  price per share is $1.75.  As of October 31,
     2003, the Company had repurchased  2,772 shares.  The program will continue
     through the remainder of 2003 and is not expected to have a material impact
     on the financial statements of the Company.

     See Note 3 above for discussion of preferred stock  transaction  related to
     the I-Link acquisition.

6.   Major suppliers

     Approximately  76 percent and 97 percent of the  Company's  cost of revenue
     during   2003  and   2002,   respectively,   was   generated   from   three
     telecommunication  providers.  As of September  30, 2003,  the Company owed
     $3.5 million to these  providers.  The Company has entered into contractual
     agreements with these vendors. During 2002 two of these providers filed for
     bankruptcy protection under Chapter 11, and the other provider is currently
     being  scrutinized by the Securities and Exchange  Commission  over certain
     accounting  matters.  Although the Company has not experienced a disruption
     of service and feels it could  replace any one of these  sources with other
     wholesale  telecommunication service providers, the effect on the Company's
     operations  of  potentially  losing  any one or all three of these  service
     providers is unknown.

7.   Subsequent events

     In October  2003,  the Company  acquired  the  exclusive  right to sell and
     manage the enhanced telecommunications  functions of MyACD, Inc. ("MyACD"),
     with a one-year option to purchase it at a predetermined  price. During the
     term of the  agreement,  Buyers  United has the sole right to manage sales,
     service,  and billing of MyACD  services.  Under the  agreement  MyACD will
     continue to provide  enhanced  service  development and  configuration  and
     Buyers  United  will  reimburse  MyACD for  actual  costs  related to these
     activities.


                                       11




Item 2. MANAGEMENT'S  DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS
OF OPERATIONS

Overview

Buyers United is a domestic  telecommunications  company that offers and sells a
wide  range of long  distance  and  related  communication  service  options  to
business and residential  customers.  In the past we functioned as an aggregator
and reseller of  telecommunications  services  provided by others.  We intend to
continue to pursue and develop  this type of business.  In December  2002 Buyers
United  entered into  agreements to purchase and manage assets of I-Link,  Inc.,
and its  subsidiary,  I-Link  Communications,  Inc.,  and license in  perpetuity
software developed by I-Link for the operation of a Voice over Internet Protocol
("VoIP")  Network.  We closed the  transactions  in May 2003.  With these  newly
acquired assets we can now develop and offer enhanced  services,  such as fax to
email, and transmit data and other  communication  services for a portion of the
journey  over  the  VoIP  Network  rather  than  entirely  through  third  party
providers.

In October 2003,  Buyers United  acquired the exclusive right to sell and manage
the software-based  enhanced  telecommunications  functions  developed by MyACD,
Inc. ("MyACD") with an option to purchase MyACD at a predetermined  price. MyACD
has developed  proprietary software that enhances traditional  communications by
providing   businesses  with  the  capabilities  of  quality   management  voice
recording,   call  routing  to  agents  based  on  capability  and  proficiency,
interactive voice response,  real-time and historical  management  reporting and
other features to improve the productivity of contact  centers.  We will use our
VoIP Network for hosting and delivering the MyACD enhanced services to customers
that are seeking more than traditional  voice  communications  for their contact
centers,  so that  we can  offer  a  complete  package  of  long-distance,  data
transmission, and enhanced telephony services. We believe there is a significant
market  for our  single  source  approach  to the  telecommunications  needs  of
business  and  institutional  users,  and we  intend  to  focus on  testing  and
developing  this market over the next 12 months.  During the initial term of the
agreement,  Buyers  United  has the sole  right to manage  sales,  service,  and
billing of MyACD  services.  MyACD will  continue  to provide  enhanced  service
development and configuration.

Also in December  2002,  Buyers  United  entered  into an  agreement  with Touch
America,  Inc., a subsidiary  of Touch  America  Holdings,  Inc.,  to purchase a
substantial number of its switched voice telecommunication customers,  including
the carrier  identification code used to service those customers.  In June 2003,
we amended the  purchase  agreement  to acquire  additional  switched  voice and
dedicated  telecommunications customers and correct discrepancies in the list of
customers  originally  purchased in December  2002. The total purchase price was
approximately  $6.1 million,  plus  $166,576  which equaled 2.5 times the August
2003  service  revenue of the new accounts  acquired in June 2003.  The purchase
price will be adjusted further in the event additional customers are acquired at
future  dates.  Buyers  United made an initial  payment of $3.0 million to Touch
America in December 2002 and  additional  cash payments of $2.6 million  through
September 30, 2003. The balance of the purchase  price as finally  determined is
payable  monthly in an amount  equal to 7.2 percent of Buyers  United's  monthly
collections on the accounts acquired from Touch America.

We generate internal growth by pursuing multiple  marketing  avenues,  including
using  independent  agents,  implementing  promotional  and rebate  programs  to
attract customers,  marketing through the Internet, and obtaining customers from
unrelated  marketing   companies.   Our  recent  purchase  of  telecommunication
customers  of Touch  America  has  resulted  in a  significant  increase  in our
customer base in 2003. We believe financial  difficulties and uncertainty in the
telecommunications  industry that arose in 2002 may result in  opportunities  to
acquire  customers  from  unrelated  companies,  and we intend to remain open to
these opportunities. At the present we are not evaluating any new acquisitions.

                                       12




Results of Operations

Revenues
Total  revenues  increased  89.9% to $16.4  million for the  three-months  ended
September 30, 2003 as compared to $8.6 million for the same period in 2002.  For
the nine months ended  September  30, 2003 revenues  increased  138.0 percent to
$48.2  million as compared to $20.2  million for the same period in 2002.  While
the increase in revenue is primarily  due to the Touch America  transaction,  we
also generated growth  internally from ongoing  promotional  efforts,  primarily
involving  independent  agents and referrals from an online shopping  comparison
service.

Costs of revenues
Costs of revenues for the three-month  period ended September 30, 2003 were $8.8
million,  a 85.8%  increase  as  compared to $4.8  million  incurred  during the
comparable  three-month  period for the prior year.  For the  nine-month  period
ended  September  30, 2003 cost of revenues  increased to $26.1  million,  a 139
percent  increase as compared to $10.9 million for the  nine-month  period ended
September 30, 2003.  Such costs as a percentage  of revenue for the  three-month
period ended September 30, 2003 were 53.8%, as compared to 55.0% during 2002 and
54.1% for the  nine-months  ended  September 30, 2003 compared to 54.0% for same
period in 2002.

The increase in gross margin for the three-month period ended September 30, 2003
as  compared  to the  previous  year is the  result of a  decrease  in rates for
long-distance minutes. These savings were offset by costs related to an increase
in customers using dedicated  circuit  services.  This type of service typically
has lower profit  margins,  but higher volumes than other types of long distance
services.

Gross  margin for the  nine-month  period  ended  September  30,  2003  remained
constant as compared to the previous  year.  Factors  contributing  to no change
include a decrease in rates for long-distance minutes offset by costs related to
an increase in customers using dedicated circuit  services.  Also offsetting any
decreases in rates were costs from a combination of integration efforts involved
in the I-Link  acquisition,  along with  slightly  higher costs of Touch America
customers.  Buyers United agreed with Touch America on certain  wholesale prices
during a phase-in period after acquiring the customers.

General and administrative expenses
General  and  administrative  expenses  in the third  quarter of 2003  increased
100.1% to $3.8 million  compared to $1.9  million in the third  quarter of 2002,
and such expenses for the  nine-months  ended September 30, 2003 increased 148.8
percent to $11.6  million  compared to $4.7  million for the  nine-months  ended
September 30, 2002.  The increase is due to expenses  required to support Buyers
United's  significant  revenue growth,  and costs associated with the I-Link and
Touch America  transactions.  To meet the needs of increased  revenue  levels we
hired additional customer service and collection personnel. In addition, we have
increased  costs related to research and  development of new products being sold
and used on our VoIP Network. Over the next several quarters we will continue to
allocate  resources for the  development of additional  products  related to the
VoIP Network and the MyACD technology.

Selling and promotion expenses
Selling and promotion expenses increased 151.8% to $3.1 million during the third
quarter of 2003 from $1.2 million for the same period in 2002 and such  expenses
increased  156.7% to $8.1 million for the  nine-months  ended September 30, 2003
compared to $3.2 million for the nine-months  ended September 30, 2002.  Selling
and promotion expenses as a percentage of revenue were 16.8% for the nine-months
ended  September 30, 2003  compared with 15.6% for the same period in 2002.  The
increase  resulted  from higher  commissions  paid on  increased  revenue.  Also
contributing  to the  increase in expenses  were  higher  amortization  expenses
associated with deferred  advertising costs and the customer lists acquired from
Touch America.

Other income (expense)
Interest  expense  for the  three-month  period  ended  September  30,  2003 was
$468,890,  compared to $431,834 in 2002 and was $1.5 million for the nine-months

                                       13



ended September 30, 2003 compared to $1.1 million for the comparative  period in
2002.  The increase in interest  expense was the result of higher debt  balances
outstanding throughout 2003 compared to 2002.

Net income (loss)

Net loss applicable to common stockholders is $49,886 for the three-months ended
September  30, 2003  compared to net income of $128,507  for the same quarter in
2002.  This loss for the quarter is  attributable to higher costs related to the
development  of new  products  being  sold and used in our  VoIP  Network.  Also
contributing  to the loss was a  substantial  increase in selling and  promotion
expenses,  including  commissions on sales and  amortization  of customer lists.
Also  contributing  to this  difference was an increase in dividends  payable on
preferred  stock  resulting  from the issuance of additional  shares of Series B
Convertible  Preferred  Stock in May 2003 to  complete  the  acquisition  of the
I-Link assets.  We expect these factors to continue to impact our  profitability
over the next several quarters.  Notwithstanding  the loss for the third quarter
of 2003, Buyers United  recognized net income applicable to common  stockholders
of $328,950 for the nine-months  ended September 30, 2003 compared to a net loss
of $165,998 for the same period in 2002.  This  difference  is  attributable  to
maintaining  gross margins of 46 percent on a significant  increase in revenues.
Under the current  economic  conditions we are unable to predict  whether we can
maintain a similar gross margin on future revenues.

Liquidity and Capital Resources

Buyers  United's  current ratio as of September 30, 2003  increased  slightly to
0.52:1 from 0.51:1 at December 31, 2002.  The  components of current  assets and
current  liabilities  that  changed  significantly  since  the end of 2002  were
accounts  receivable,  other current  assets,  the current  portion of long-term
debt, and accrued liabilities.

Accounts receivable,  accrued commission and rebates,  accrued liabilities,  and
accounts  payable all increased as a result of the higher  revenue levels during
the nine-months ended September 30, 2003 as compared to the same period in 2002.
Included in accounts payable are amounts due to various government  agencies for
fees and taxes. These obligations have increased due to the significant increase
in related revenue.  Accrued  dividends  increased as a result of the additional
shares of preferred stock issued to I-Link,  Inc., in connection with completing
the acquisition of the VoIP Network.

Notes payable  increased 2.7 percent,  due to the net effect of ongoing payments
on investor notes,  increase in unsecured promissory notes (described below) and
the increase in obligations for the purchase of customer lists.

In  January  2003,  Buyers  United  retired  a  $1.1  million  promissory  note,
previously  due February  28, 2003 by paying  $250,000 in cash and issuing a new
promissory note for $800,000. In addition, Buyers United issued 50,000 shares of
common  stock  in  connection  with  the  original  agreement.  The new  note is
unsecured and bears interest at ten percent, payable monthly.  Principal is also
payable  monthly based on a percentage of billings  during each monthly  billing
period from designated customers.

In January and February 2003,  Buyers United received $500,000 from the issuance
of  promissory  notes  payable,  $400,000 of which came from three  Directors of
Buyers  United.  The unsecured  notes bear interest at 12 percent and are due in
2004 and 2005.

In May and June 2003,  Buyers  United  received  $500,000  from the  issuance of
promissory   notes   payable.   The   notes  are   secured   by   computer   and
telecommunications equipment, bear interest at 12 percent, and are due in 2006.

In June 2003 Buyers United issued $1.4 million in promissory notes for cash used
primarily for purchasing  customers from Touch America.  The notes are unsecured
and bear interest at ten percent,  with principal and interest  payable monthly.
The  principal  paid each month is based on a percentage  of billings  collected
during each monthly  billing period from the acquired  Touch America  customers.
After  all   principal  is  repaid,   note  holders  will  continue  to  receive

                                       14



approximately ten percent of such collected  billings.  There was a five percent
commission paid to the sales agent in connection with the issuance of the notes.

In June 2003, Buyers United initiated a program to repurchase outstanding common
stock from  shareholders  of record with total  holdings of 100 or fewer shares.
The  offering  price per share was $1.75.  The  program  did not have a material
impact on the financial statements of Buyers United.

Buyers United has a line of credit  agreement with RFC Capital  Corporation that
expires in January  2006.  The  available  borrowing  limit to $5  million,  the
current interest rate is prime plus three percent,  and the interest rate during
2002 was prime plus six  percent.  The  facility  allows  the  Company to obtain
financing on its eligible accounts  receivable,  including unbilled  receivables
and regular monthly  billings.  The facility is collateralized by the underlying
receivables.  On  September  30,  2003,  Buyers  United had financed the maximum
amount  available  based on  eligible  accounts  receivable  at that time.  This
amount,  less draws by RFC applied  against the outstanding  amount,  aggregated
$2.9 million.  The facility requires Buyers United to maintain a restricted cash
account for the collection of the receivables.  As of September 30, 2003, Buyers
United had $1.1 million of restricted cash associated with the RFC arrangement.

As of September 30, 2003,  Buyers United had a working  capital deficit of $10.6
million and stockholders' deficit of $2.9 million.  Although these factors could
raise doubt about Buyers United's ability to continue as a going concern, Buyers
United did achieve  profitability  in 2002 and during the first  nine-months  of
2003.   Management  believes  Buyers  United  will  continue  to  be  profitable
throughout  the  remainder  of  2003.  In  addition,  the  majority  of long and
short-term notes payable are unsecured,  of which,  one-third are due to Company
directors and officers. The majority of remaining notes are non-recourse with no
stated  maturity  dates,  and  principal  payments are variable  dependent  upon
receivables  collected  from  designated  customers.   Accordingly,   management
believes  that cash flow  associated  with the  payments on these  notes,  while
significant,  have manageable  terms directly related to cash receipts which are
expected to increase over the next few years.

Critical accounting policies and estimates

Revenue Recognition - Buyers United's revenue recognition policy with respect to
reseller  agreements is to record gross revenues and receivables  from customers
when Buyers  United acts as  principal  in the  transaction;  takes title to the
products or services;  and has risks and rewards of  ownership,  such as risk of
loss for collection,  delivery, or returns.  Revenues from sales of services are
recognized upon providing the services to the customers.

Accounts Receivable and Allowance for Doubtful Accounts - Accounts receivable is
comprised of amounts  billed and billable to customers,  net of an allowance for
uncollectible  amounts.  The  allowance  for  doubtful  accounts is estimated by
management and is based on specific  information about customer  accounts,  past
loss experience,  and general economic conditions.  An account is written off by
management when deemed uncollectible, although collections efforts may continue.

Property  and  Equipment  - Property  and  equipment  are stated at cost.  Major
additions and improvements are capitalized,  while minor repairs and maintenance
costs are expensed when incurred. In accordance with Statement of Position 98-1,
"Accounting  for the  Costs of  Computer  Software  Developed  or  Obtained  for
Internal  Use,"  Buyers  United  capitalizes  certain  costs  incurred  for  the
development of internal use software.  These costs include the costs  associated
with coding, software configuration, upgrades, and enhancements.

Advertising  Costs - Buyers United  advertises its services through  traditional
venues such as print media to the general  public.  Costs  associated with these
advertising efforts are expensed as incurred.

In addition to the  traditional  advertising  means noted above,  Buyers  United
participates  in  a  direct  response  advertising  campaign  with  a  web-based
comparison shopping service.  Through this campaign Buyers United's name and the
service it provides are displayed on the advertising  company's website.  Buyers
United is obligated to pay a referral fee when a customer signs up for services.

                                       15



The fees  associated  with this  campaign are deferred  and  amortized  over the
period  during  which future  benefits  are  expected to be  received,  which is
approximately 24 months.

Debt Issuance Costs - As an inducement to various investors,  shareholders,  and
board  members  to lend  monies to  Buyers  United,  shares of common  stock and
warrants to purchase shares of common stock were issued to them. The fair market
value of those  shares  at the date of  issuance  has been  capitalized  as debt
issuance costs and is being amortized over the life of the loans.

Income  Taxes - Buyers  United  recognizes a liability or asset for the deferred
income tax  consequences of all temporary  differences  between the tax bases of
assets and  liabilities and their reported  amounts in the financial  statements
that will  result in taxable  or  deductible  amounts  in future  years when the
reported  amounts of the assets and liabilities are recovered or settled.  These
deferred  income tax assets or  liabilities  are measured  using the enacted tax
rates that will be in effect  when the  differences  are  expected  to  reverse.
Recognition  of  deferred  tax  assets  is  limited  to  amounts  considered  by
management to be more likely than not of realization in future periods.

Forward-Looking Statements

The Private Securities  Litigation Reform Act of 1985 provides a safe harbor for
forward-looking  statements made by Buyers United,  except where such statements
are made in connection with an initial public  offering.  All statements,  other
than statements of historical fact, which address  activities,  actions,  goals,
prospects, or new developments that we expect or anticipate will or may occur in
the future,  including such things as expansion and growth of our operations and
other such matters are forward-looking  statements.  Any one or a combination of
factors could materially  affect our operations and financial  condition.  These
factors include competitive pressures, success or failure of marketing programs,
changes in pricing and availability of services and products offered to members,
legal and regulatory  initiatives affecting member marketing and rebate programs
or long distance service, and conditions in the capital markets. Forward-looking
statements made by us are based on knowledge of our business and the environment
in which we operate as of the date of this report. Because of the factors listed
above,  as well as other factors  beyond its control,  actual results may differ
from those in the forward-looking statements.


Item 3.  CONTROLS AND PROCEDURES

With the  participation of management,  Buyers United's chief executive  officer
and chief financial officer evaluated its disclosure  controls and procedures on
November 11, 2003. Based on this evaluation, the chief executive officer and the
chief financial  officer  concluded that the disclosure  controls and procedures
are effective in connection with Buyers United's filing of its interim report on
Form 10-QSB for the quarterly period ended September 30, 2003.

Subsequent to November 11, 2003,  through the date of this filing of Form 10-QSB
for  the  quarterly  period  ended  September  30,  2003,  there  have  been  no
significant  changes in Buyers  United's  internal  controls or in other factors
that could  significantly  affect  these  controls,  including  any  significant
deficiencies  or material  weaknesses  of internal  controls  that would require
corrective action.

                                       16





                           PART II. OTHER INFORMATION


Item 2.  CHANGES IN SECURITIES AND USE OF PROCEEDS

During the first half of 2003,  preferred stock dividends  amounted to $397,089,
consisting of $147,974 on  outstanding  shares of Series A 8 percent  cumulative
convertible  preferred stock,  and $249,115 on outstanding  shares of Series B 8
percent  cumulative  convertible  preferred  stock.  These  dividends  were paid
through  the  issuance of 227,145  shares of common  stock to the holders of the
preferred stock on August 27, 2003.

On July 5,  2003,  the  Company  issued  two 12  percent  promissory  notes to a
director of the Company  aggregating  $435,388.  This amount  represented unpaid
interest  accrued  up to that  date on  virtually  all of the  director's  other
promissory notes. In September, the Company repaid one of the notes for $86,563.
The remaining note matures on July 5, 2005, and interest is payable monthly. The
notes were issued in reliance on the  exemption  from  registration  provided by
Section 4(2) of the  Securities  Act of 1933 or Regulation D  promulgated  there
under.


Item 5.  OTHER INFORMATION

     On September 10, 2003, Buyers United filed a registration statement on Form
SB-2 with the  Securities  and Exchange  Commission,  which became  effective on
October 16, 2003.  Through the  registration  statement we registered for resale
8,779,333  shares of the common  stock that may be sold from time to time by the
selling  security  holders  listed in the  registration  statement.  The selling
security holders own

     o    Warrants to purchase 109,375 shares at a price of $1.25 per share
     o    Warrants to purchase 4,466,856 shares at a price of $2.00 per share
     o    Warrants to purchase 672,700 shares at a price of $2.50 per share
     o    Options to purchase  2,189,152  shares at prices ranging from $2.00 to
          $5.392 per share
     o    Convertible notes in the amount of $1,162,500 convertible at $2.00 per
          share
     o    Convertible notes in the amount of $1,775,000 convertible at $2.50 per
          share
     o    50,000 shares of common stock

Buyers  United  will  receive the  proceeds  from any  exercise of warrants  and
options and will  benefit from  extinguishment  of the debt  represented  by the
conversion  of any  convertible  notes,  but will not  receive  any  proceeds or
benefit  from the resale of the shares by the selling  security  holders.  As of
October 31, 2003 a total of 22,500  warrants had been  exercised at an aggregate
purchase price of $43,750.  There is no assurance,  however,  that a significant
number of the  warrants  or  options  will be  exercised  or  convertible  notes
converted.

Sales of a substantial  number of the  registered  shares of our common stock in
the public markets,  or a perception that these sales may occur, could cause the
market price of our stock to decline, which could adversely affect an investment
in our stock and could  materially  impair our ability to raise capital  through
the  sale of  additional  equity  securities.  The  holders  of the  outstanding
warrants,  options,  and  convertible  securities have the opportunity to profit
from a rise in the  value or  market  price of our  common  stock by  exercising
purchase  or  conversion  rights  when we could  obtain  equity  capital on more
favorable terms than those contained in these securities.

                                       17




Item 6.  EXHIBITS AND REPORTS ON FORM 8-K

Reports on Form 8-K:

         None.


Exhibits:  Copies of the  following  documents  are  included  or  furnished  as
exhibits to this report pursuant to Item 601 of Regulation S-B.

 Exhibit     SEC Ref.    Title of Document
   No.          No.

  10.1          10       Cooperation and Management Agreement between Buyers
                         United and MyACD, Inc., dated October 1, 2003, without
                         schedules*

  10.2          10       Purchase Option Agreement between Buyers United,
                         Michael L. Shelton and David O. Peterson dated October
                         1, 2003, without exhibits**

  31.1          31       Certification of the Chief Executive Officer pursuant
                         to Section 302 of the Sarbanes-Oxley Act of 2002

  31.2          31       Certification of the Chief Financial Officer pursuant
                         to Section 302 of the Sarbanes-Oxley Act of 2002

  32.1          32       Certifications of the Chief Executive Officer and Chief
                         Financial Officer pursuant to Section 906 of the
                         Sarbanes-Oxley Act of 2002


* The excluded  schedules are:  Schedule I - Buyers United  Existing  Customers;
Schedule  II - MyACD  Customers;  Schedule  III -  Enhanced  Services  Marketing
Budget;  Schedule  IV -  Monthly  Budget  Payments;  and  Schedule  V -  Revised
Wholesale Services Agreement Pricing.

** The excluded exhibits are: Exhibit A - Form of Term Note; Exhibit B - Form of
Security and Pledge Agreement;  Exhibit C - Form of Term Note;  Exhibit D - Form
of Security  and Pledge  Agreement;  Exhibit E - Form of  Employment  Agreement;
Exhibit F - Form of Stock  Option  Grant;  and  Exhibit  G - Form of  Employment
Agreement.


                                   SIGNATURES

     In accordance  with the Exchange Act, the registrant  caused this report to
be signed on its behalf by the undersigned thereunto duly authorized.


                                BUYERS UNITED, INC.


Date:  November 13, 2003        By: /s/ Theodore Stern, Chief Executive Officer
                                    -------------------------------------------


Date:  November 13, 2003        By: /s/ David R. Grow, Chief Financial Officer
                                    ------------------------------------------

                                       18