New capabilities deliver targeted, high-impact use cases that improve efficiency, accelerate decision-making and simplify warehouse operations

Infios, a global leader in Intelligent Supply Chain Execution, today announced expanded AI capabilities within its warehouse management solutions, introducing targeted, high-impact use cases designed to improve operational efficiency, accelerate decision-making and simplify day-to-day warehouse management.

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Infios today announced expanded AI capabilities within its warehouse management solutions, introducing targeted, high-impact use cases designed to improve operational efficiency, accelerate decision-making and simplify day-to-day warehouse management.

As supply chains grow more complex and disruption accelerates, organizations need systems that can respond as quickly as conditions change. Infios AI makes this possible by combining enterprise knowledge, real-time data and intelligent automation to turn operational signals into coordinated action that senses, acts and decides in real time.

“AI in the warehouse needs to move beyond experimentation to delivering real operational impact,” said Richard Stewart, EVP, Product and Industry Strategy at Infios. “With Infios AI, we are embedding intelligence directly into execution workflows, so when conditions change, operations can analyze, recommend and increasingly, take action in real time. This is how we help organizations move from reacting to problems to continuously optimizing execution.”

Purpose-built AI use cases deliver immediate value

As part of its WMS portfolio, Infios is introducing a focused set of AI-powered capabilities that reduce manual coordination and operational friction in daily warehouse operations, enabling teams to act faster and more consistently:

Intelligent Error Resolution

Using real-time WMS data, Infios AI helps warehouse operators quickly diagnose and resolve issues such as blocked orders or misplaced inventory. Users receive root-cause insights and recommended actions to keep warehouse operations moving, reducing manual intervention and accelerating resolution within existing workflows.

• Frees up experienced staff for value-added work
• Reduces time spent investigating errors
• Eliminates manual, multi-step troubleshooting
• Improves order throughput and inventory accuracy

AI-Powered Knowledge Assistant

Infios AI embeds product and process knowledge directly into the chat interface, giving operators instant answers in natural language without waiting for supervisor support. By synthesizing product documentation and company-specific operating procedures, it delivers targeted, actionable responses for all operators.

• Eliminates need for manual document research
• Improves execution consistency and adherence to operating policies
• Accelerates onboarding and training

Warehouse Associate Coaching

Infios AI analyzes labor performance data and generates personalized coaching guidance in real time. It surfaces root causes and recommends actionable improvements so supervisors can deliver timely feedback without manual research.

• Reduces manager preparation time
• Enables personalized coaching for every associate
• Improves workforce productivity through consistent guidance

Advancing the future of warehouse operations

These innovations extend Infios’s vision for Intelligent Supply Chain Execution into the warehouse—transforming operations from manual, reactive processes to systems that analyze, recommend and increasingly, take action.

By embedding AI directly into daily workflows, Infios enables warehouse leaders to shift from data gathering, issue investigation and repetitive manual intervention to proactive decision-making and efficient operations that drive performance at scale. These innovations represent the next step in delivering execution without interruption—bringing real-time, coordinated decision-making deeper into day-to-day operations.

Learn more about Infios AI: https://www.infios.com/infios-ai

About Infios

Infios is a global leader in Intelligent Supply Chain Execution, relentlessly making supply chains better. Trusted by more than 5,000 customers across 70 countries, Infios helps organizations move from fragmented, reactive operations to coordinated, real-time action across order, warehouse and transportation management. Its portfolio of adaptable solutions enables businesses of all sizes to simplify operations, improve efficiency and drive meaningful results.

At the core is Infios AI, execution intelligence embedded directly into operational workflows. Infios AI senses disruption, determines the best response and executes coordinated action across systems, creating a continuous decision-action loop where execution keeps pace with change.

Infios is a joint venture of international technology provider Körber and global investment firm KKR.

Learn more at www.infios.com.

View source version on businesswire.com: https://www.businesswire.com/news/home/20260609470609/en/

“AI in the warehouse needs to move beyond experimentation to delivering real operational impact." - Richard Stewart, EVP, Product and Industry Strategy at Infios